This was the first time I have stayed at a hotel since the start of the pandemic. Prior to the pandemic, I was a frequent traveler for work and leisure so I actually was looking forward to the hotel stay, The hotel is conveniently located near the downtown area, ******, and restaurants. It is right at the waterfront which could be really nice in the warm weather. I was greeted warmly by the hotel receptionist. She was very professional and informative. The lobby area and all public areas were extremely clean. Upon entering my room I was very impressed. Everything was sparkling clean and I did not any anxiety whatsoever about staying there. The housekeeper was in the hall when I arrived and also spoke. I left the room to retrieve more items from my vehicle. The housekeeper came to me asked me if the room met my specifications and if she could be of further service. Impressive indeed. I let her know everything was great and I appreciated her inquiring, Upon checkout, continental breakfast is available at the reception desk to go. There were selections of muffins, granola bars, fresh fruit, yogurt and coffee. You could have one or all. My only complaint has to do with some of the visitors. On two occasions, I saw people without masks, although it is clearly posted on the entrance door and the elevator area that masks are mandatory in the hotel, People were sitting in the lobby on one evening-none with masks-socializing. On the day of checkout, a guy was on the elevator without a mask and upon exiting the elevator promenaded around the lobby without a mask. I think this was very disrespectful of the other hotel guests who were abiding by the rules. I could only imagine that the young hotel staff would have a difficult time monitoring and enforcing the wearing of masks. As a practice, people who break rules are often defiant and the receptionist is not equipped to battle with that. How did I handle it, I made sure I had on my mask and provided protection for myself.
94 Reviews