OYO Marine Parade Hotel, Eastbourne Pier

Lovely place nice clean staff are lovely and make u feel welcome

Hotel was cheap. Not that bad as reviews on the other website but also not great. Location is amazing and sea view stunning. In the room - bit tired looking carpets, doors for toilet was broken as well as chest of drawers. There was TV but mostly not working. Bed was comfortable. We did not use towels as they have been stinks a bit. Shame the advert says hotel have parking but it haven't. Anyway for that money and nice weather outside and not that long spend inside it was not bad.

Great staff and will definitely use this hotel for my business stays going forward. Thanks again for your help

We werent expecting the greatest for wat we paid 39£ the 1st night for a triple room on check in staff in particular Atta was very pleasant helpful and friendly. This is a very basic hotel we found it to be very clean we even *****ped the beds before left and was surprised how clean the matresses were we knew hot water took a while to come through but was little too hot for younger guest to shower but was no real issue plenty of tea and coffee i asked if they had a hairdryer and within 10mins they bought one to our room i think they are trying hard and although the standard of decorating isnt the greatest it wAs acceptable your not at the ritz and not paying ritz prices!!! The main receptionist Atta really makes this hotel more comfortable chatted to us several times he is an assett to this company as myself and my daughter worked in hotels he asked for ideas wat could make it better we gave him few ideas but overall was worth the money and we had an enjoyable stay Thanku Atta your doing an amazing job !!

Staff were difficult about allowing checkin on a prepaid stay from one town over insisting on photo id that wasn't a term of booking. The room itself was cold and didn't even have toilet paper.

Mouldy wet thin walls could hear everything more like a hostel then a hotel could hear arguments people screaming outside if i had somewhere else to go i would have i went to relax after a head injury which has forced me to stop work for the time being definitely wasn't relaxing

Since our stay I have read quite a few reviews. I cannot believe those visitors that have given ratings higher than a 2/10. How can ratings be given as 10/10!clearly not genuine! Yes it’s a budget hotel but honestly should be listed as a hostel. One review commented on nasty smell in foyer. The window was open the whole time we were there and it was a cold day. When we arrived my partner pulled into the car park at the back of the hotel. I took one look at the back of the property and said I’m Not staying here. My partner went in. The reception guy couldn’t find our booking was asked to give him 10 minutes. I then went back he had found booking. Meanwhile we contacted ******* but they would not give us a refund. I asked to look at the room. The carpets on staircases are dirty and worn. I’m sure I could smell cigarette smoke. I looked at room and thought only one night no refund will stay. We were going to a party so I wanted a shower. My partner had to put a towel up at the bathroom window as only the top of the window had frosted glass in it. We managed to secure it with two toilet rolls. The room was cold. Only had a small electric heater on wall. The window glass was thin and rattled in the wind and curtain was moving. The base of the bed needed a good clean and the headboard material was split in two places. We in fact put a towel over the headboard as didn’t want our heads touching it! The toilet needed bleach in it. Wasn’t clean Yes there were two members of staff both very polite and accommodating going out their way to help us with a cab and ask if everything was ok. ******* needs to be accurate in their hotel listing and we felt it totally wrong that they refused a refund. It’s a sort of hotel that homeless people on benefit would choose. Never again

Arrived on a Friday for a 2 night stay, so as it was a weekend I expected some noise from other rooms, and was not surprised when I got woken up at 4.17 on the sat morning by the 2 girls next to us coming back shouting and swearing, this went on till about 5ish. Apart from that it was what I expected for the price I paid, not the best but not the worst either, we just used it basically as somewhere to sleep (when able to).

Staff are amazing and helpful.