Best Hotels near Good Shepherd Anglican Church, Edmonton

Stayed here due to an unexpected family emergency during the COVID pandemic. We choose this particular location as it was near our destination. We had a comfortable stay, for a very reasonable price, in a trying time. Rooms were modern with mini fridge and microwave (always appreciated) and flat screen T.V. (although a smaller one). I found the beds comfortable, my husband did not. The staff did as well as possible with the COVID restrictions. A free breakfast is provided. The breakfast room was not open, however, when you checked in they took your order for breakfast and then you picked up your bag in the morning. I thought it was nice that they went to the trouble of providing anything, when they could have instead used COVID as an excuse to cancel breakfast all together. Unfortunately the pool was closed (as required by current COVID restrictions), so we did not get to try it. In regards to the location - this is not a tourist location. It is more a location you would stay if you had a particular reason to (e.g. family or business in the area). That being said, it is a fairly convenient spot. There are lots of restaurants nearby (a couple sharing the same parking lot) and you are right next to the LRT that goes downtown. (In fact there were two train tracks right outside our room, but I did not find this bothersome or particularly noisy.) It's unlikely that we will have reason to spend the night in this area of Edmonton again, however, if we did I would not hesitate to stay at this hotel.

Well, the valet & front desk staff were cordial, the room was quite small with a weird sliding window between the sink & the bed, the special big ice they encourage you to order doesn't fit in any of the glasses provided in the room...the room service was hit & miss...the workout area was absolutely AMAZING though...world class... The lobby bar is quite crafty/cold in winter...almost everyone had their coats on...the bartender was excellent! All in all not good value for your dollar...

Once again, the location is good, that is, the square is now being repaired, and the surrounding roads are not so good. His bed is awesome, that is the feeling of sleeping and not wanting to get up.

We stayed at the Matrix in August when we travelled to Edmonton to bring our daughter back for University. The location is a great central point for us to go to the University of Alberta campus. The added bonus was the breakfast in the morning. Lots of choices of breakfast options and a seating area. Would definitely stay here again in the future.

Booked this hotel..for 4 nights.. still here it’s night 2, but seriously going to be looking at other options in the morning for a better stay. I am paying 440$ a night for something that I thought was executive high end.. very disappointed. Plus side, the room is really great, beds and pillows are comfy and it is very clean. Here’s the thing, 440$ a night ? For what? Generally hotels that are in this price range come with: a concierge, a door man or two, room service, a mini bar, room service, turn down service, basic housekeeping service ,a room directory etc.. this hotel comes with no amenities which is just fine but at least lower your rates and don’t tout yourselves to be something you’re not. When I questioned front desk staff it was all blamed on Covid. Cop out at best and I feel sorry for your staff. I work in this industry and am appalled. Quit blaming the pandemic for your shortcomings. Great if you want to cheap out but at least lower your rates and call a spade a spade.

The hotel is very clean, the service is warm and thoughtful, next door is the home restaurant, driving to the west mall is very close, very convenient.

Had a 3 nights booked at the hotel The second night, the central AC died while the town was in the middle of a heat wave, with temperatures near 90 (30c) outside. Temperature in the room was around 78 (24c) upon returning to the room after dinner. I had a terrible sleep, as the temperature kept rising through the night and in the morning it was at 82 (26c). I complained to the front desk and was awarded on the spot 15 000 Marriott Bonvoy points! I was told that the situation would return to normal by the end of the day. Upon returning from business day, it wasn't fixed and the temperature in the room was 86 (28c). Went back at the front desk and was told that the crew was still working on the issue and that everything should be fixed soon. Went out with my colleagues for dinner and when we got back, the situation was not fixed yet. The machine was fixed, but it needed to be filled with the cooling gas, then some tests would be required, etc... There was no way I would stay in my room under those conditions. I had 2 colleagues there as well and I was paying for all rooms. The front desk person kept apologizing for the situation and I replied that apologies were accepted, but it would not help me getting some much needed sleep. I asked her if we could be relocated. Her first answer was no, but I did not gave up and after 1-2 minutes, she told me that she would talk with her manager. When she returned, she told me that we could all go to our rooms and that they were making calls to inquire about relocations and that we would be called back asap. After 10 minutes in the room, got a call back with the good news that we were relocated to a Four Points by the airport (as we were leaving the next day anyway) and that the hotel would take care of the cab fee to get there. I was more than pleasantly surprised with the outcomes. Out of a very tough situation, the personal on site was effective in finding a solution that was quite acceptable. The hotel itself was pleasant and the staff very friendly. They had to deal with a situation they had no control over it and make me a happy customer.

Eric from Candlewood suite, is absolutely amazing! Kind, helpful & extremely efficient! Busy from the moment he arrived at work until his job is completed! Eric was taking great care in the pool area cleaning & delivering fresh towels. He was also helpful in delivery of linens & a vacuum & cot! So very grateful for staff like Eric!

We stayed here after being bumped from Travelodge Edmonton Airport last-minute due to overbooking. We were very fortunate to find a room, as most hotels were sold-out due to Garth Brooks being in town and since we were attending a wedding we were worried we would have to back-out of it due to this. Luckily that was not the case! The hotel was older but exceptionally clean! The pool and breakfast room were closed due to renovations but we did not care because we would not have used these amenities anyway (we were on a tight schedule). Service was great! Super friendly and professional. We dealt with Mary Jasnoor at check-in and again check-out. She was super sweet and helped us forget the terrible experience we had earlier in the day (see my other review for Travelodge Edmonton Airport) Thank you for a very good stay!