Quality Inn West Edmonton Reviews

The hotel is a good value for the price, except for the poor soundproofing. There’s no view, but the breakfast was decent.

Clean and remodeled interior, but there is no soundproofing between rooms and too much outside sound can be heard through the door.

Rooms were clean and updated. Breakfast buffet was decent. No complaints

The hotel is clean and neat. The breakfast offers sufficient choices but some of them does not taste good.

Check inn and out was quick and fast, Friendly stuff.

The hair dryer doesn't work. It can only be used for 2 minutes before preheating. Wait for 10 minutes and then use it for another 2 minutes. It's wall-mounted and the housekeeping department doesn't have a spare one. The hair dryer in one room broke down and couldn't be used, and the housekeeping department couldn't provide a spare one.

I rented 2 rooms this time. One of the toilets was broken and could not be flushed. Breakfast is 7-10 o'clock, if you want to sleep later, don't buy breakfast.

1. Arrived at the hotel after 11:00 noon, the hotel manager said that the check-in time is 4:00 pm, which is later than other hotels. 2. The hotel manager asked me to pay another half day's rent, and I accepted the payment. And the hotel had spare rooms at the time. I have stayed in hotels in the local area and in other cities in Canada, and I have never encountered an extra fee for early check-in. 3. The hotel manager offered to check the second identity document, which I hold is very legal and valid, and I have never encountered such a situation during the trip. 4. I want to check out late. According to what happened when I checked in, I asked if I could pay half a day for my late check-out. Different staff gave me different answers, and one of them asked me to pay for another day. The rules of this hotel are changing at any time! 4. Important key points! ! ! The hotel manager is a middle-aged woman. When she checked in, her face was ashen. It doesn't matter if she doesn't smile, at least she should have a kind and friendly attitude. When I checked out, I met the manager again, and she still had an ugly face. I asked her if she was unhappy all day, and she gave a smirk. Every hotel has its own rules, which I respect. But the hotel service industry should have a certain work ethic and should make travelers feel comfortable. On the contrary, it made me feel cold and even suspect it was racial discrimination. The motherland and the people need to be stronger and more united!