Hotels Near San Luis Garden in El Chaparral

Très bonne expérience dans cet appartement hôtel, réceptionniste très accueillant, d'une très grande propreté et directement sur la plage qui est fantastique et très bien entretenue. A proximité une petite place avec restaurant et terrasse et le mercredi un marché au pied de l'hôtel. Rien à dire séjour d'une semaine impeccable.

I'm lukewarm regarding this hotel. When I got there, the room had no minibar (it was broken), so I spent around 10/15 asking for them to switch me to a room with a minibar - honestly, middle of the summer in Spain, not having a minibar is not negotiable. They did change me, but I had to insist a lot for something that was already included in the rate I booked. Aside from that, the hotel itself was great. The room was very spacious, it was 2 blocks away from the main street, and there were countless bars and supermarkets to get what we needed. The hotel includes parking for 18eur per night - if you have a car, I would recommend paying, because streets are very narrow in Torrevieja. The breakfast buffet was good - a bit meager for the price, but it was better than having to eat out every day. I would definitely pay for it again. I'm not sure about other reviews - I didn't have any issues with the A/C or anything else. I would recommend it over other hotels in the area, for sure.

Where do I start. This hotel's main concern is making money because customer service is right at the bottom. First thing when we walk through the door is the lock literally falls off and is broken, the phone doesn't even work so we can't call for help and my mother had to make 5 trips to the receptionist to get someone to fix it. You would have thought they would change rooms and fix the door in their time well no. Secondly how on earth does a hotel AC only go down to 22. It took the staff 3 days to manually override it which apparently can only be done by the manger that was never there. The cleaners come into your room when they feel like even if you put do not disturb . I was in the bedroom in my underwear and we heard a knock and 3 seconds later here is the cleaner coming into our room while I'm still on the bed. Cleaners talk Infront of your rooms loudly at 9am like we ain't in holiday trying to sleep and rest. They don't clean anything just change the bins and towels. They don't have any information about the restaurant time or roof bar. Beautiful view but the food is awful in the restaurant and at the pool. Cocktails are not fresh unless they open a new bottle otherwise it is flat and not up to the standard of a 4 star as I was rudely told by the staff. Once we complained we were then told the manger would get back to us but didn't after emailing I was told by the manger ”In the end it turned” and ”We do not make refunds partial or total, so you can take your complaint where it deems appropriate.”

This hotel is quite suitable for parent-child travel. The hotel has a lot of public facilities, not only indoor swimming pools, but also outdoor ones. Only the location of the hotel is a bit far from the station

The room initially disappointed me as it needed some painting attention around air con unit and bathroom ceiling. The cups were stained …When we checked in the floor was dirty and when I went to report this nobody came until the next day. I expected more for a 4 star hotel. The location is fantastic, there is a restaurant and bar at the hotel but we didn’t use them. There was a small pool which was clean and convenient. The balcony with the sea view was charming.

We stayed here for 21 days from 13 September. I have no negative criticism, only positive. It’s a fantastic hotel. The location is perfect. It’s in the middle of town, five minutes walk from the beach and across the road from a great supermarket. Lots of bars and cafes nearby. We stayed in room 209 and the young lady who looked after our room every day was lovely. Our room was kept spotless. The hotel is also spotlessly clean. It’s worth mentioning the solarium on the roof of the hotel - lots of loungers and lots of sun. The staff are all very friendly and nothing was too much trouble. We plan to come back again next year. Thank you to all the staff at the Eden Mar.

The Hotel was lovely and clean .. The room had a beautiful Seaview . The staff are very helpful and friendly. The only letdown was the food in the evening which did not seem to change very much ..better labelling is needed especially as I’m a vegetarian and had to keep trying to find a member of staff to ask if certain things had meat in , breakfast had a good selection and was very nice .. lunchtime was good too … The pool area was lovely and clean and never had any trouble trying to get a sun lounger

Brilliant hotel. We needed a hotel in the villamartin area as we were on a house hunting mission. The location was ideal. You need a car or taxis if you aren’t there for the golf as it is quite far from everywhere. The hotel is lovely. It is quite dated but as a base it was great. It is immaculately clean and so is the room. We stayed in room 202 and it overlooked the front of the hotel (it was a twin). The bathroom was modern with a tonne of consumables in case you forgot anything (including toothbrush / comb / sponge etc etc). I used a makeup wipe and the next day the housekeeping had noticed and replaced it which I thought was excellent attention to detail. The room also had a mini bar (stocked) / small fridge. The downside to the hotel is the lack of information anywhere! Not even a hotel manual in the room nor a QR code linking you to anything. We hadn’t booked breakfast and nor could we find the price anywhere. There’s no minibar price list (we had a Fanta and it was only €2.50) even though it isn’t expensive. There wasn’t a map anywhere either explaining what was where in the grounds, nor a list to explain what time things open and close. The information needs improving! The outdoor pool is huge with grass rather than tiles around it which is nice. It was really quiet even though we were there in August. Plenty of parking for those hiring a car. The on-site restaurant / bar is really reasonable. A bottle of nice wine and two big bottles of water was only €14. Great hotel for the price but they need to provide more guest information!