Louis Apostolala Island Resort

Lovely spa hotel for families with older kids or couples. Great location, peaceful and not overcrowded. Always room around the pool. Every member of staff from multi language front desk to housekeeping were outstanding. Nothing was too much trouble. Just ask for a car hire or boat trip and if was done, with lobby pickups. All inclusive was truly all inclusive. Endless food choice and full bar including pool bar. Sea view room has proper panoramic views. The rooms although not city centre swish , had everything we needed and were clean and well appointed with plenty of space with daily housekeeping. And the little rocky swimming platform at bottom of hill is great for swimming with the fish. One note , this resort is on a steep hill with lots of steps, so not great for dodgy knees. But overall, it was a lovely relaxing week for us.

Firstly this is not a 5 star hotel/resort definitely a 3 star at best. We stayed as a family of 4, two adults, 2 teenagers for 12 nights. Location - You will definitely need a car if you intend to leave the hotel as it is situated some distance from the town. We did have a car and went to some lovely beaches and the national park. Rooms - Lovely view from the balcony. Beds comfortable. We had a shower over the bath which was very difficult to step into due to the positioning of the toilet. If you were not mobile it probably would be impossible to get into. Food - we stayed as half board. 3 out of 4 of us were ill vomiting/diarrhoea, my husband being very unwell vomiting for over 12 hours. We think was probably down to the food being kept warm on hot plates which can be a breeding ground for bacteria. Also the food wasn’t great lots of variety but become very repetitive after the first week. After we became ill we decided to eat at the local tavernas, and not eat in the restaurant. Food at the tavernas was lovely. Staff - we found the staff (in the restaurant) to be very rude. And the service was poor. I asked for a pot of tea for 1, and was told pot is for 2 people, so could only have 1 small cup of tea a day. My husband went to the bar to order some drinks and bar staff thought this was hilarious and laughed at him. Indoor pool and gym - you can only use this ounce during your stay. You have to book. We did book 5:45 for 1 hour. When we arrived no one was the spa reception. We waited for about 10 minutes still on one. So I went to main reception only to be told I have to wait for the staff to finish there treatments before we could enter the pool. We did eventually get to use the indoor pool but only for about 20 minutes then the jets get turned off. Times up. Overall due to being so unwell and the staff being so rude and difficult I wouldn’t return to the Apostolata Resort.

Very courteous staff, beautiful location and very relaxing.

Hotel is in a beautiful setting, close to Skala for its beaches, restaurants and shops and the staff at the hotel are lovely. Lovely large pool also and despite the lack of a 'beach' the area for accessing the sea was beautiful. With sunloungers on patio areas and steps into the sea. One serious word of warning though.... this hotel is on a serious hill so if you don't like steps or steep inclines to get anywhere eg: pool to restaurant... do not book the Apostolata! With regards the staff - special shout out to lady who ran the restaurant (who's name we never caught but she also worked at the ice cream shop in Skala), Panos at the pool bar and Lenny for the entertainment. BUT.. we won't be returning for various reasons. Hotel does need some updating and tlc. It's not 5* by any stretch of the imagination. The decking around the pool is warped, with trip hazards in many areas and at least two sets of steps out of the pool need refixing as they are precarious. The food in the buffet restaurant is passable at best - but did result in many guests including one of our party contracting food poisoning (expensive trip to doctor and antibiotics required). We ate out on many nights to avoid the situation recurring, which is not what you expect from an all inclusive resort and ended up making the holiday more expensive than expected. We saw many of the lunchtime dishes being reserved at dinner time.... not great in a hot climate! And with regards all-inclusive... it really isn't. If you want any 'normal' cocktails - eg: Pina Colada or Aperol Spritz which would usually be included, these were extra cost. If you want to eat lunch at the pool bar (rather than facing the steps up to the buffet restaurant), there was a very limited menu only available before 11.30 or after 2.30pm. A more extensive but chargeable menu was available, and to eat between 11.30 and 2.30 was also chargeable. The entertainment was pretty much Lenny and his sidekick. They were great fun and they did a good job, but we would have expected some 'bought in shows' not just karaoke, pick your own music night and music quiz. We were unlucky to be allocated room 511 which was directly underneath the bar and entertainment area. We could literally hear everything happening in the bar... and we were able to do the music quiz one night (when recovering from food poisoning) from our bed! The staff at the front desk were fantastic when we asked to move owing to the noise issues and promptly upgraded us to a jacuzzi suite which was hugely appreciated. No issues at all with customer service or the staff.. but I would suggest that the rooms under the bar area are used for staff rather than paying guests as there is no sound proofing whatsoever to avoid guest disatisfaction in the future. In general, it was an OK hotel, with lovely staff and great views. But we booked all inclusive assuming the costs of food and drinks were 'paid for' and ended up having to shell out for dinn

Very nice resort next to Skala! Personnel was very friendly and always happy to help. Nice spa facilities! Very good massage provided by Lena! High recommendation! The view from the room was amazing and hotel beach just fantastic next to the rocks with many fish and crystal clear water! Location was very good, 5 min to Skala and 10 to Poros. Hotel provides as well shuttle.

We have really enjoyed our stay at The Louis Apostolata Hotel. It has been a lovely place to unwind and recharge.. The staff have been exceptional. They are very approachable. Whatever we asked for, they catered for. The view here is one of the best we've experienced, and that includes Waikiki. The entertainment guys are great. The hotel is clean and always smells amazing..! We will miss this place when we leave tomorrow but we have some lovely memories to take with us.. Diolch.. The Gubbs x

Just got back from a 7 night stay at the Louis Apostolata Resort and Spa in Kefelonia. Whilst branding itself as a 5 star hotel, we did not believe this to be the case, with it feeling more like a 3 star hotel. Location: The surrounding location of the hotel is stunning, with a mountain backdrop and stunning sea views. Be aware though that the hotel is located about 4km away from the town of Skala so taxis or the free shuttle bus are really the only option if you want to explore. In addition the resort is spread out over a large site with a lot of steep hills and steps, we are a fairly fit and able couple and did struggle with the amount of stairs. It’s not something that was clearly advertised, so be mindful when booking. Room: Our double balcony room was basic, but adequate enough for our stay. There were some issues with a poorly locking balcony door, broken shower and other facilities looking a bit tired and worn. There were also stains evident on the bedding. In the helpful guest information booklet it encouraged guests to visit reception and try out the range of pillows they had on offer, however when we asked reception for additional pillows none could be found and eventually one was sourced from an empty room. Plenty of cupboard space, a fridge and Tv all provided. Staff on reception were helpful when it came to check in and check out and arranged for luggage to be transported to and from our room in a little golf buggy. Food: We stayed Half Board so received breakfast and dinner each day. We generally were really disappointed in the food, and I wouldn’t say there was any meal that we enjoyed, we just ate it because we were hungry. The word we would use to describe the food is “fine”. We found the buffet to have a limited choice too. There were not a huge amount of options, but from what we can gather people tend to get a taxi into town so I guess it prevents waste. Breakfast offering was decent with wide range of hot and cold options. For evening meals, each night was a themed night and during our stay we had Greek, Mediterranean, Asian, Gourmet, Mexican, Carvery and Italian themed menus. On the first night some food appeared raw, with chicken skewers and bolognese both appearing under cooked. Overall the buffet food was okay, but definitely not up to the standards you’d expect from a 5 star hotel. Drinks service was very slow and often waiting over ten minutes for staff to come and take drinks orders. On one might we ate in the Al a carte restaurant which was lovely food, however be aware you choose one menu to share between two people, and portion sizes are very small. The al a carte pool bar was lovely with a wide range of dishes and we enjoyed these each day. Drinks were fairly reasonably priced. Pool: The hotel has 3 pools, a large main pool, small kids paddling pool and a pool off the main terrace bar: All pools are salt water which was not clearly advertised on either the hotels website or TUI with whom we booked. We neve

Excellent hotel in a lovely quiet location, great food, wonderful comfortable rooms and fantastic views over the sea. All staff were very friendly, incredibly helpful and very knowledgeable about both the area and the island as a hole. As the hotel was a little way out of the town we also really appreciated the complementary two-way minibus service down into the town of Skala when required, it gets very hot here and this was most welcome. We must give a special commendation to Leni and Co {the Animation team} for there incredible enthusiasm and non-stop smiling, they are an absolute credit to the hotel and it was a pleasure to be there ''Daddy Cool and Come on Eileen'' disco dancers. May we make just one suggestion, with regards to British tastes it would be wonderful to have the availability of HP brown sauce to go alongside our bacon and egg for breakfast. Many thanks for a wonderful holiday, John and Chris