Ella Mount Heaven
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ella
Ella Mount Heaven
16th Mile Post, Wellawaya, Road, Ella, Uva Province 90090, Sri Lanka
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With a stay at Ella Mount Heaven Hotel in Ella, you'll be within a 5-minute drive of Ravana Falls and Suwadivi Ayurveda Health Care. This spa aparthotel is 2.1 mi (3.3 km) from Kital Ella Waterfall and 2.9 mi (4.6 km) from Nature Trail Ella.Show More
We Price Match
3.2/5Location: 3.3
All 34 Reviews
Amenities
SpaParkingFreeBarRestaurant24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Train: Kital Ella Railway Station
(8.0 km)
Train: Demodara
(10.5 km)
Landmarks: Ella Rock View Point
(610m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Super Deluxe Double Room
1 King bed
24m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Shower
Private Toilet
Check Availability
4
Deluxe Room
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Shower
Private Toilet
Check Availability
1
Deluxe Double Room
2 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Shower
Private Toilet
Check Availability
1
Super Deluxe Family Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Shower
Private Toilet
Check Availability
11
Deluxe Triple Room
1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Shower
Private Toilet
Check Availability
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Guest Reviews(34)
3.2/5
Verified Reviews- Cleanliness3.2
- Amenities3.2
- Location3.3
- Service3.2
Anonymous User
January 5, 2024
The hotel staff was very nice, but there were some issues with the cleanliness and comfort of the facilities.
Sometimes the hotel has accommodations for drivers, so I made a reservation based on the driver's recommendation, but I don't want to stay there next time.
•The room next door was having a party in the space in front of the entrance and was noisy, so we asked to change rooms. Even after moving, it was noisy because they were doing karaoke outside.
-There was a dead cockroach-like insect in the shower room.
-The shower room smelled like sewage.
-Hot water never came out in the shower
•The variety and taste of the buffet is not good.
•The scenery is outstanding
Original TextTranslation provided by Google
Chamila
March 1, 2024
Beautiful view but hotel is run down. Rooms were huge but there were bugs. The room pools were stagnant water and very dirty. Lots of stairs made it hard for elderly parents to navigate. Bathrooms were not clean and ver unpleasant
Guest User
May 25, 2024
If you are looking for a place to visit in Ella please don't even think to book this place. Worst place, not clean at all. When we reached the hotel after an online booking looking at the terrible condition of the hotel we rejected to stay in that place and they rejected to repay the advance payment. To the Mangement : if you try to play cheap you will not find good customer base.
Guest User
May 2, 2024
Fully worth 1000 dollars for Swimming Pool Room, Spa, Pool table, Gym, & Restaurant with Splendid Views of the Ella Gap, Lil' Adam's Peak, Ella Rock & vegetable gardens in the distance. Service is authentic ancient Sri Lankan Recommended !
Susan
January 30, 2024
The hotel is tired and dusty. Everything was old and faded. The rooms may once have been grand and that has faded. Even though I had booked 2 nights and paid the room I booked wasn’t available when I arrived. The food was ordinary.
Guest User
April 26, 2024
I m National local guide,i went with to see the ravana waterfall alone with my client and family and went for quick drink to this place,the worst place ever i really disappointed of this place ,they overcharge way over the limit also they literally change the price what was mention at beginning, also they fail to submit the menu once they demand it ,i would never take my clients here ever again
Guest User
April 21, 2024
6.85689°, 81.05859° With crowded Ella full of tourists, the Ella Mount Heaven hotel far outside Ella is not an alternative at all. Firstly, a tuk-tuk ride from Ella cost you 1500 rupees. Secondly, this hotel exists because of busloads of tourists visiting the restaurant, not the rooms. Thirdly, only Sri Lankans stay in this worn-out hotel. You enter the hotel on the upper level because the lower levels with restaurant and rooms are glued to the rock. A maze of stairs takes you to these levels full of second-hand furniture. No architect was involved in its design: the hotel or former hotels expanded organically in DIY fashion without any consideration, resulting in lots of spaces and small and large stairs: hell for disabled people. The rooms are on the sunrise side away from the noisy road. In March 2024, our room 303 was on minus 3 level (B3) with double verandas and worn-out interiors from second-hand shops, with a comfortable double bed, good air-conditioning, cold shower, television and intermitting and disconnecting Wi-Fi reception. Ella Mount Heaven hotel is not an alternative for an Ella hotel. Stay away.
Guest User
April 15, 2024
The hotel is a disaster! We had to spend one night there on a tour. The room was dirty and the bed sheets were stained. The bathroom only had the soap from the previous guest and the toilet had not been flushed. The hotel staff were incompetent and unfriendly. The restaurant is also not recommended. We had completely overpriced burgers, but we couldn't eat them because there were rabbits in them. This was the worst hotel I have ever been to.
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Angela
January 17, 2024
When we got to the hotel they 1st said they didn't do hotel's. Com so i was about to cancel my credit card as i thought i had been scammed had i done so it would have been very inconvenient. After 20 minutes of panicking the manager came over and said we did have a booking. If i had not paid upfront i would have walked out
NOT HAPPY 😡
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 08:00–11:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeAsian, Continental, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Children 17 years old and under | US$5.00 (approx. AU$7.57) per person |
Adult | US$8.00 (approx. AU$12.10) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2015
- Number of Rooms: 14
With a stay at Ella Mount Heaven Hotel in Ella, you'll be within a 5-minute drive of Ravana Falls and Suwadivi Ayurveda Health Care. This spa aparthotel is 2.1 mi (3.3 km) from Kital Ella Waterfall and 2.9 mi (4.6 km) from Nature Trail Ella.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools and a 24-hour fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Stay in one of 37 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools and a 24-hour fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Stay in one of 37 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Spa
ParkingFree
Bar
Restaurant
24-Hour Front Desk
Wi-Fi in Public AreasFree
Restaurant
Restaurant
Restaurant
No additional info available
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