3-Star Hotels in Elmhurst

We really enjoyed our stay here. It’s a cozy , very clean hotel with a pool. They allow dogs which is a plus for us! Close to the Oakbrook mall where they have lots of shops and restaurants. The front desk staff are always friendly and helpful. We would definitely come back to stay again!

I traveled to Elmhurst on business and stayed in this hotel. It is an older hotel but cozy enough. The hotel was clean and the staff very professional and friendly. I really appreciate the attention to detail in my room. I actually met the housekeeper, Anthony. He was cleaning my room when I came back to the hotel to get some things I needed later in the afternoon. I really appreciate the attention to details in the cleanliness of my room he provided and was very friendly and professional. He had a vibrant and positive demeanor. I travel quite a bit on business and occasionally meet the housekeeping staff and it is rare to meet someone that takes pride in their work and can exhibit through their personality. He is an asset to your hotel. I would recommend staying at this hotel if you are visiting Elmhurst.

Get ready to take the stairs! Elevators don't work, and nobody at the hotel even cares. I showed up for my stay and upon check in, I attempted to take the elevator to the 6th floor. The elevator got stuck and the doors opened half way. It stayed that way for a few minutes, until it went back down the 1st floor thankfully. Upon finally getting down to ground level, I advised the front desk person of this, and also found the other elevator was out of service. They looked at me dumbfounded and didn't know what to say. They refused to provide any credit or compensation. I then had to take all my fully loaded luggage up 6 flights of stairs. The manager of the establishment will only respond if you submit a bad survey after your stay, and even then won't respond to you at all after you try and communicate about the issue / experience. Corporate won't do anything either, so it's a dead horse. Do yourself a favor, and stay elsewhere. They don't care about their customers obviously, or the property, as it's definitely in need of repairs. No customer service here at all! Bad business.

I was recently had a partial ceiling collapse in my Condo that forced me to find a place to stay for about two months. This property was an excellent accommodation for what I needed. My single room was more than adequate, with a Kitchen area that more than met my needs. The room was very clean. Bed was very comfortable, as was the reclining chair. The staff was excellent, especially Betty and Nelly at the Front Desk. Never had a problem getting fresh towels, garbage bags, or toiletries. Note that this is more of an Extended Stay (as the Name says), no frills hotel. There is no Pool, No Fitness Room, No Ice Machines (because they do have Ice Cube Trays in the Freezer in the Room). The only Breakfast offerings were Coffee/Tea/Hot Chocolate from 6am-9:30. Instant Oatmeal (Hot Water available), Granola Bars & Muffins were also available. I found this very adequate. There are a couple of vending machines, as well as Pay Washing Machines & Dryers available. Housekeeping is available only once every two weeks, thio The only problems I encountered were with other guests, which the staff did there best to handle. Cannabis was periodically being smoked in the stairwells. There was a Domestic Violence Dispute one night where the Police had to be called in. The Elmhurst Police do make regular rounds, which is reassuring. But the only surveillance cameras I saw were on the First Floor, near all the entrances. Someone emptied alot of garbage in the Parking Lot one night, but I will say that the Maintenance staff did a very good job of cleaning that up, and keeping the grounds looking pretty good overall during my stay. I would definitely stay here again if I needed temporary lodging for a few days or more.