Guest User
August 24, 2023
This was the 8th time we have been to Elounda Heights, and we still love it as much as the first time. From the moment we get out of the taxi, we are relaxed and happy, and greeted like old friends. The views from everywhere in the complex are truly stunning, and the gardens are beautiful. We have tried several rooms, studios and apar**ents, and for us the apar**ents are perfect as we like the extra space to spread out a bit. All the rooms are kept spotlessly clean by Christina, who always has a lovely smile and time for a chat. The whole complex is kept spotlessly clean and tidy. The pool area is very nice, with umbrellas for shade and comfortable sun beds to relax on. The pool bar is fabulous , with lovely drinks and a very tasty menu. It’s a great place to spend the afternoon having a drink and a catch up with friends. Clio is always attentive and cheerful and makes the best cakes and puddings ever! A favourite of ours is the lemon meringue. The pool area is also where you will see the board with the special food menu for that evening. You can order the special, or choose from the A la carte menu, or go into the village if nothing takes your fancy (highly unlikely). Vangelis, the original owner, cooks all the specials and the evening food from scratch using fresh ingredients and takes great pride in his creations, which are served in the restaurant which has beautiful views across to Spinalonga. The bar is a great place to meet up with other guests , and have an ice cold beer, or one or two of Katerinas fabulous cocktails. Nothing is too much trouble at Elounda Heights. Every member of staff has been perfectly appointed. Everyone is helpful and smiley, and there seems to be a great team spirit. Over the years we have needed help or advice and it has been given to us straight away. This year my wife was stung on her foot by a bee. Clio immediately helped her while I went down to the pharmacist. Unfortunately it ended up infected so we needed to see a Doctor. Then there were complications from the medication. All of the staff asked my wife how she was getting on every time they saw her, and the concern was genuine and heartfelt. I also needed some dental trea**ent and Natalie went above and beyond, finding a dentist for me and arranging the appoin**ent. Even dropped us off at the dentist, and then showed us a really nice place to go for lunch and where to go to get a taxi back to Elounda. To summarise, the location is beautiful, the food is delicious, the staff are friendly and attentive, Natalie, Kostas, and their family are fantastic , communication is always prompt, and if something goes wrong, it is great to know that you are in safe hands. If you haven’t been before, give it a try, I’m confident you will enjoy it, and that you will return.