Mount Emei Zhizhu Resort Hotel

Mount Emei Zhizhu Resort Hotel Reviews

Mount Emei Zhizhu Resort Hotel

No.166 East Xiuhu Road, Emeishan, Sichuan, ChinaView Hotel Details
Mount Emei Zhizhu Resort Hotel
Mount Emei Zhizhu Resort HotelMount Emei Zhizhu Resort HotelMount Emei Zhizhu Resort Hotel
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Mount Emei Zhizhu Resort Hotel Guest Reviews

4.8/5
Excellent
1351 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1351)
Positive reviews(1339)
Reviews with photos/video(509)
Relaxing hot springs(190)
Delicious breakfast(110)
Excellent afternoon tea(86)
Secluded lake view(45)
Perfect for kids(42)
Close to train station(22)
Has play area for children(9)
Negative reviews(12)
Guest User
Guestroom - Garden-View (2 Beds)
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 6, 2023
I loved my stay in the hotel. The staff welcomed So warmly & showed me the whole hotel. The room was amazing and the hot spring mindblowing!!! 💓💓💓 I have been in a lot of hotels but this one is the best so far ! Vivi (hotel staff) always answered every of my questions (in English) within a few seconds via WeChat and arranged my whole trip to the top of emai mountain: even though I was to late to buy a ticket for the cable car, she showed me what other options I have and arranged everything so nicely according to my wishes. This has been just fantastic🥰🥰🥰 I would definitely recommend this to everyone who wants to visit emai & especially to foreigners! 👍👌 @vivi: thank you so so much for this wonderful weekend & hope to see you again 👋👋
Response from Property: Dear madam, thank you very much for your praise and love of SAMATHA Emei Mountain! We aredelighted to see your praise for the staff and service. Going outand staying comfortable is theexpectation of every traveler anathe ultimate goal of our service. We will continue to workhard to give you more impeccable professional service and detail experience. Thank you again for your recognition of Vivi!We lookforward to your visit again!
AliciaInChina
Guestroom - Garden-View (2 Beds)
Stayed in Jan 2022
Family
16 review
4.5/5
Great
Posted on Feb 8, 2022
Very clean and great service. Restaurant did not serve western food and had to travel to a different hotel for meals. Manager did notice and offered to serve sandwiches, great little add-on. Hot springs are only open 11am-11pm. As a holiday resort I would have liked it being open all the time, getting into the hot spring to see the sunrise… especially since the hotel doesn’t offer any amenities besides the hot springs. The personal hot tub on the balcony looks nice but is not a very useful feature as the water is actually lukewarm and gets cold fast. Overall I am very happy with this clean, fancy hotel. And a big thank you to all the staff who went the extra mile to make our stay pleasant.
Response from Property: Dear guest,I'm sorry for the bad experience caused by your stay in the hotel. The problem you mentioned has been reported to relevant departments, and we will make timely adjustment.Thank you for your choice on this trip and wish you happy life!
tizard
Guestroom - Garden-View (2 Beds)
Stayed in Apr 2024
Family
27 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The children's playground is right at the entrance, which is amazing. There is a tea bar in the lobby and a hot spring pool outdoors. We upgraded the garden view private soup room during the off-season, which is very pleasant! The housekeeper's smiling service is very timely. We went to Mount Emei as soon as we arrived at the hotel. Smiling helped us put our luggage in the room and prepared the hot spring water for us before we were ready to return. We didn't return until 6 o'clock. There were 5 kinds of welcome fruits, while other hotels had at most two or three. Afternoon tea was delivered immediately after check-in, which was simply too much to love. The smart toilet in the room and the toiletries provided were very useful. The room refrigerator was full of food, and there were also local special drinks. 👍 The breakfast on the top floor was decorated very stylishly, the dishes were rich and the ingredients were fresh, and there were also local characteristics. A pleasant stay experience, I will stay here again next time I come to Emei. The last photo was taken in the restaurant. Disadvantages: Due to the overall environment, there are many unfinished buildings by the lake, the water management is not good, and the ring road is not fully open.
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6/11
Response from Property: Dear guest, thank you very much for your praise and love for Emeishan Zhizhu Hotel! We are very happy to see your praise for the hotel staff and service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional service and detailed experience. Thank you again! We look forward to your patronage again!
Guest User
Superior Scenic Double Bed Room (Private Hot Spring, Scenic Balcony, Dyson Hair Dryer, Smart Toilet, Australian Alpaca Duvet)
Stayed in Apr 2024
Couples
12 review
5.0/5
Outstanding
Posted on Apr 25, 2024
There is a train station pick-up. The housekeeper prepared hot spring water in advance, which is very considerate. The afternoon tea tastes good, and the room type is upgraded. The room is spacious and comfortable. It is a paradise away from the hustle and bustle of the city. The bed is also very comfortable. There are smart devices in the room, which is very convenient. It is very close to Maluqiao Food Street, about a 5-minute walk.
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6/7
Response from Property: Dear guest, thank you for staying at Emeishan Zhizhu Hotel. We are very happy that you have given good comments and praise to the hotel! We believe that you have personally experienced the pleasant experience brought to you by our service staff's advanced service. We will continue to pursue high-quality service quality to provide guests with more pleasant experiences. Thank you again for your love for Emeishan Zhizhu Hotel. We look forward to your next visit!
H_pangpang
Deluxe Garden-View Double Bed Room (Private Hot Spring, Scenic Balcony, Dyson Hair Dryer, Smart Toilet, Australian Alpaca Duvet)
Stayed in Apr 2024
Couples
18 review
5.0/5
Outstanding
Posted on May 9, 2024
The hotel is very quiet, the environment is beautiful, the staff is very enthusiastic, the service is very good, and they helped us upgrade the room for free. The room is very large and has a private hot spring. There is a lake view outside the balcony. It is so comfortable to live in. What's more satisfying is that when we check in, we can choose our favorite breakfast and it will be delivered directly to the room. The breakfast is so delicious. There is also afternoon tea with cakes and fruits. I am so satisfied!
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Response from Property: Dear guest, thank you for staying at Emeishan Zhizhu Hotel. We are very happy that you have given good comments and praise to the hotel! We believe that you have personally experienced the pleasant experience brought to you by our service staff's advanced service. We will continue to pursue high-quality service quality to provide guests with more pleasant experiences. Thank you again for your love for Emeishan Zhizhu Hotel. We look forward to your next visit!
Fanshu
Deluxe Lake-View Twin Room (Private Hot Spring, Scenic Balcony, Dyson Hair Dryer, Smart Toilet, Australian Alpaca Duvet)
Stayed in Mar 2024
Family
8 review
4.7/5
Amazing
Posted on Apr 1, 2024
The location is very convenient. You can reach the main street just around the corner. There are many delicious food. The hotel housekeeper is very considerate and can answer every question. The hotel will deliver fruits and afternoon tea every day. The room is very large, especially the independent hot spring pool on the terrace, which is also very spacious. Children like to play in the water there. Although the variety of breakfast food is not very large, it is enough to enjoy and the noodle soup is well cooked. I ate it two days in a row. The only thing is that it would be better if the drinks have juice. Although the room facilities are a bit old, they also have novel equipment, which complement the features and equipment use of Jiuquan Hotel.
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Response from Property: Dear guest, thank you very much for your praise and love for Emeishan Zhizhu Hotel! We are very happy to see your praise for the hotel staff and service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional service and detailed experience. Thank you again! We look forward to your patronage again!
Wwangxingqi
Superior Scenic Double Bed Room (Private Hot Spring, Scenic Balcony, Dyson Hair Dryer, Smart Toilet, Australian Alpaca Duvet)
Stayed in Feb 2024
Couples
47 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Hygiene: good Environment: beautiful Service: good attitude Afternoon tea: good Welcome fruit: fresh High-speed rail pick-up: timely
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Emeishan Zhizhu Hotel. We are very happy that you have given good comments and praise to the hotel! We believe that you have personally experienced the pleasant experience brought to you by our service staff's advanced service. We will continue to pursue high-quality service quality to provide guests with more pleasant experiences. Thank you again for your love for Emeishan Zhizhu Hotel. We look forward to your next visit!
Anonymous User
Superior Scenic Double Bed Room (Private Hot Spring, Scenic Balcony, Dyson Hair Dryer, Smart Toilet, Australian Alpaca Duvet)
Stayed in Feb 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Feb 17, 2024
There is a private butler who will send suggestions for staying and visiting Mount Emei, which is good; the room has a private hot spring, which is very comfortable to soak in, which is great~ It is recommended that the balcony can add some privacy shielding; the wood around the sink is moldy, and there is a bad smell when washing; the bed is very comfortable to sleep on; the breakfast variety is limited, the noodles and rice noodles are good; there are welcome fruits and afternoon tea~
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Response from Property: Dear guest, thank you for choosing Emeishan Zhizhu Hotel. We are glad to bring you a satisfactory stay experience. The hotel is opposite to Exiu Lake and is 1 km away from Emeishan High-speed Railway Station. The hotel rooms are made of environmentally friendly materials, all rooms are equipped with private hot springs, and each room is equipped with a fresh air system, a self-service disinfection cabinet and a private hot spring pool. The bedding is equipped with customized alpaca wool imported from Australia, King Koil brand exclusive sewing mattress, Dyson hair dryer, which satisfies the guests' pursuit of details to the greatest extent. We will continue to work hard and look forward to your visit again. I wish you a happy life!
Guest User
Guestroom - Garden-View (2 Beds)
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 24, 2024
I really like the style of the room, it's clean and tidy, especially the hot spring on the terrace is very nice~ There is a monkey bridge around the hotel, where the scenery is nice and you can ride a quad bike🚲. You can also take a walk there if you stay here!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Emeishan Zhizhu Hotel. We are very happy that you have given good comments and praise to the hotel! We believe that you have personally experienced the pleasant experience brought to you by our service staff's advanced service. We will continue to pursue high-quality service quality to provide guests with more pleasant experiences. Thank you again for your love for Emeishan Zhizhu Hotel. We look forward to your next visit!
Guest User
Guestroom - Garden-View (2 Beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Afternoon tea: delicious High-speed rail transfer: on time Facilities: good Service: free upgrade to parent-child room
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise and love for Emeishan Zhizhu Hotel! We are very happy to see your praise for the hotel staff and service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional service and detailed experience. Thank you again! We look forward to your patronage again!
Aiheshuidexiong
Deluxe Lake-View Twin Room (Private Hot Spring, Scenic Balcony, Dyson Hair Dryer, Smart Toilet, Australian Alpaca Duvet)
Stayed in Feb 2024
Family
16 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The most satisfactory hotel in this trip. The private bath was ready when I checked in, and it can be used 24 hours a day. The hotel hygiene and toiletries are also very good. Afternoon tea is provided. Overall, I am very satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise and love for Emeishan Zhizhu Hotel! We are very happy to see your praise for the hotel staff and service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional service and detailed experience. Thank you again! We look forward to your patronage again!
Anonymous User
Guestroom - Garden-View (2 Beds)
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Afternoon tea: Very nice, not only good-looking... but also very delicate and delicious desserts Service: The hotel's toiletries smell good. I like them 😘 very much Before coming, the child's father was always worried that the hot spring pool would be too small. We were surprised that it was no problem for 2 adults and 2 children. The terrace is also very large and clean...
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise and love for Emeishan Zhizhu Hotel! We are very happy to see your praise for the hotel staff and service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional service and detailed experience. Thank you again! We look forward to your patronage again!
Guest User
Deluxe Garden-View Double Bed Room (Private Hot Spring, Scenic Balcony, Dyson Hair Dryer, Smart Toilet, Australian Alpaca Duvet)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 12, 2024
The kids really like this hotel. After they got home, they kept asking me when they could come back. It was a wonderful experience and the breakfast was delicious. You can arrange a driver to pick you up when you go out, which is very convenient and especially suitable for families like me who travel with kids.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise and love for Emeishan Zhizhu Hotel! We are very happy to see your praise for the hotel staff and service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional service and detailed experience. Thank you again! We look forward to your patronage again!
Guest User
Guestroom - Garden-View (2 Beds)
Stayed in Dec 2023
Family
9 review
1.5/5
Posted on Dec 31, 2023
Ctrip recommends the second hotel. I am speechless. It is too bad. It is only 1/200 of the famous hotels, but it costs nearly 2000 per night. I don’t recommend it… I don’t recommend it… Whoever stays there will regret it. The price is more expensive than Le Meridien. Where does the courage come from? I hope more people can see the true evaluation
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Response from Property: Dear guest, thank you for your valuable comments and suggestions. We are very grateful and sorry for the bad stay experience you had this time. Your feedback is very important to us. We will quickly make corresponding solutions to the problems you reported. We are always committed to providing guests with a better stay experience. We hope that you will come again and you will find the perfection and improvement we have made. Thank you for your support!
Guest User
Deluxe Garden-View Double Bed Room (Private Hot Spring, Scenic Balcony, Dyson Hair Dryer, Smart Toilet, Australian Alpaca Duvet)
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 3, 2024
For our group, the three rooms were all very clean, with beautiful surroundings and beautiful river views in the morning. Even when the restaurant is closed, guests can bring their own food to the restaurant to enjoy, and the waiters will also help serve them. In addition, the reception staff are kind and very friendly. In particular, the housekeeper Xiao Zhou contacted me before I checked in and helped me organize the room, recommend restaurants, and itinerary. He was very attentive and made me feel at home.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise and love for Emeishan Zhizhu Hotel! We are very happy to see your praise for the hotel staff and service. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional service and detailed experience. Thank you again! We look forward to your patronage again!