Le Méridien Emei Mountain Resort Reviews
Le Méridien Emei Mountain Resort
No.555 Mingshan Road South Section, Emeishan, ChinaView Hotel Details
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Le Méridien Emei Mountain Resort Guest Reviews
4.9/5
Perfect
5394 review
Verified reviewsLocation4.9
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(5394)
Positive reviews(5357)
Reviews with photos/video(1853)
Delicious breakfast(652)
Perfect for kids(551)
Offers pick-up/drop-offs(343)
Relaxing hot springs(226)
Secluded lake view(165)
Has facilities for children(72)
Negative reviews(37)
Leung
Deluxe Lake-view Queen Room
Stayed in Apr 2024
Couples
18 review
Amazing
Posted on Apr 24, 2024
Beautiful chinese garden settings, very spacious room and very clean. Staff are very friendly and helpful. Breakfast buffet is amazing: plenty of choices and good quality! Chinese restaurant good quality & good price 🥳
Western restaurant does not match with hotel standards (other than breakfast buffet).
Response from Property: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort and sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. We sincerely look forward to seeing you again in the near future and wish you a happy life!
Adelle
Kuya Super Chivalrous Family Parent-Child Suite
Stayed in Mar 2024
Family
4 review
Great
Posted on Apr 4, 2024
Great playground for little ones, and good pool. I’d have liked the room to be a littler better ventilated, but could not otherwise fault the cleanliness. Nice hotel. Chinese restaurant was very good.
Response from Property: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. We sincerely look forward to seeing you again in the near future and wish you a happy life!
Sarah Louise
Guestroom - Mountain-View (2 beds)
Stayed in Jan 2024
Family
6 review
Posted on Jan 27, 2024
Hotel was clean and comfortable. The pool and gym also ok. The food in the restaurant is ok. Breakfast was not to our liking but many Chinese dish on offer.
Guest User
Classical Garden-view Double Room
Stayed in Apr 2024
Family
13 review
Outstanding
Posted on Apr 6, 2024
Good hotel, especially staff on front door very helpfull..
Response from Property: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort.On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Le Méridien Emei Mountain Resort. We sincerely look forward to seeing you again in the near future and wish you a happy life!
E.ti
Classical Garden-view Twin Room
Stayed in Apr 2023
Family
6 review
Outstanding
Posted on May 1, 2023
Great hotel with beautiful garden and hot springs, very friendly to foreigners, excellent service, a lot of facilities for children, delicious breakfasts. We were upgraded to Mountain View kids’room and it was really great, happy children and very picturesque view. Thank you very much! We will definitely come back!
Response from Property: It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Guest User
Classical Garden-view Double Room
Stayed in Jan 2024
Family
15 review
Outstanding
Posted on Apr 2, 2024
Repeated customer. Every time we come to emei we stay at this hotel.
KIYOP(John)
Classical Garden-view Twin Room
Stayed in Apr 2024
Family
5 review
Outstanding
Posted on Apr 6, 2024
Great service with warm welcoming.
Response from Property: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort.On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Le Méridien Emei Mountain Resort. We sincerely look forward to seeing you again in the near future and wish you a happy life!
Mansonkit
Guestroom - Mountain-View (Double bed)
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 9, 2024
Krystal have good service
Response from Property: Dear guests, thanks for staying at Le Méridien Emei Mountain Resort.On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Le Méridien Emei Mountain Resort. We sincerely look forward to seeing you again in the near future and wish you a happy life!
Anonymous User
Classical Garden-view Double Room
Stayed in Jul 2023
Business travelers
1 review
Outstanding
Posted on Jul 4, 2023
nice hotel , lynn Wu is very helpful and nice for everything.
Response from Property: Dear guest, hello! Thank you for choosing Mount Emei Humon Aimei Resort Hotel and sharing your accommodation experience! Thank you very much for your recognition and recognition of lynnWu's service. The hotel presents a modern journey with unique style and creative perspectives, highlighting unique European styles. You can enjoy visiting iconic buildings of Emmy, visiting sculptures of art masters, and tasting local delicacies, waiting for guests to explore and appreciate. We look forward to your staying at Mount Emei Le Méridien again.
Guest User
Classical Garden-view Twin Room
Stayed in Dec 2022
Family
16 review
Posted on Jan 2, 2023
The hotel was lovely and the room was nice. Breakfast was excellent. Room service was not great and took a long time to arrive.
Response from Property: Dear Guest，Thank you for choosing Lemeridien Emei Mountain Resort also thank you for taking your time to share your comments with us. We will submit relevant opinions to the operation department for improvement. We look forward to providing you and your family with a more than expected stay experience when you come next time. We sincerely look forward to seeing you again in the future and wish you a happy life!
Tracy
Deluxe Lake-view Queen Room
Stayed in Jun 2022
Couples
3 review
Outstanding
Posted on Jul 6, 2022
Hotek is located at the bottom of the mountain area. Walking distance to the scenic area. Staff were very helpful with check in and out. Robot room service is fun! Would stay again when visiting this area.
Response from Property: It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Joshua paul
Classical Garden-view Double Room
Stayed in Oct 2022
Friends
4 review
Outstanding
Posted on Nov 25, 2022
This hotel was great! The manager Martin and the concierge Martin were amazing and super helpful! Manager martin helped us with all of the room things and everything in the hotel. Concierge Martin was amazing and helped us with booking everything around the city, mountain and leshan. He even drove us to a restaurant one night. The hotel itself is even. The pool and hot springs are great. Our 3 year old had a lot of fun. The food and buffet were great. I definitely would recommend this hotel to anyone.
Response from Property: Honored guests, hello!I'm very glad to our facilities and service can make you feel satisfied!Can let you in the hotel have a comfortable, cozy time let us feel relief and joy!We will be on the service innovation, hope that through warm and meticulous service, for each to store the guest to provide more quality services.Sincerely look forward to in the near future you can again, I wish you a happy life!
Nadine Hannah
Guestroom - Mountain-View (Double bed)
Stayed in Jan 2022
Couples
2 review
Amazing
Posted on Jan 3, 2022
Helpful and concise service. With great facilities and large rooms.
Response from Property: Thank you for your full score high praise and won't share, sincerely look forward to your visit again!
RobCastle
Classical Garden-view Double Room
Stayed in Jul 2021
Couples
8 review
Outstanding
Posted on Dec 21, 2021
Amazing hotel with all the facilities you’d need and staff that really add to the 5 star experience. Lovely garden and small lake to walk around.
Guest User
Guestroom - Mountain-View (Double bed)
Stayed in Jan 2022
Family
28 review
Amazing
Posted on Feb 5, 2022
Good for families
Response from Property: On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Le Méridien Emei Mountain Resort.
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