Hotels Near Scantic River State Park - West in Enfield

I really enjoyed my stay there. The breakfast was not great but they did their best to offer us everything from a delicious coffee to a cream cheese bagel or artisan cut bread. My trip was short and there was not enough time to properly explore all the things that Baymont had to offer to its guests.

I decided to stay at a Hilton hotel for the first time when I found out that I was able to obtain a virtual key to use for all areas of the hotel, and to avoid a trip to the front desk for check-in or to check out. I was planning on coming on a late train, so this would make life much easier. I did book the reservation through my credit card rewards portal so that I could prepay for the trip and to redeem points in order to save money on the trip, but it synced to the Hilton app just before the trip for check in. It asked for my credit card for incidentals, which is normal, so I put my card information in the app. The process went smoothly until I saw a pending charge to my card for roughly $458 during our stay that was later posted after we checked out. We took two water bottles from the room and charged a box of Advil from the lobby store to our room, which I’m sure did NOT cost that much. I asked the desk for a copy of my folio for the incidentals at check out, to which she was unable to provide since I booked through a third party. I understood I wouldn’t be able to receive one for the room, but I should have been able to get one for the waters and Advil. I never received any email copies or anything from Hilton. We checked in for a two night stay on the 22nd of September and left on the 24th, and I reached out to Hilton’s customer service as soon as the charge was posted to my account on the 26th, and I have not heard back from anyone since. I am absolutely discouraged that a hotel that has hair on the ceilings and peeling wallpaper in the rooms is attempting to charge me more money than what I already paid for in advance for no reason. When I called the hotel to inquire about the status of my refund, I was told that the manager was on lunch and then, as soon as they were back, I would receive a call, which still has not happened. I would have loved to continue staying with Hilton for the idea of convenience, but due to their lack of customer service, I’ll be looking elsewhere for future stays.

I absolutely love this hotel! When I want to get away to relax, this is where I'll be staying. Great facilities and service.

I stayed overnight with my son who had to take a very early flight at Bradley on the following morning. The location is excellent for getting to the airport. Now for pros and cons. This staff was friendly and helpful and breakfast was good. There really aren’t a lot brand new hotels from which to choose in the area, and this hotel may be the best of the local group. Maybe the Sheraton at the airport is tops but it’s more expensive. There are many separate two floor buildings in this complex but no elevators to the second floor. Breakfast is served in the front building where you check in, which could be a distance from your unit. We were fine with that. Our one bedroom with a living room and small kitchen unit, room 4109, was clean and spacious. The only negatives for our room was one, that the AC system struggled to lower the temperature and kept constantly running. And second, some “store mode” icon kept appearing on the LR TV, which advertised features of the set, like 4K, UHD, etc. It would disappear when you press a button on the remote, but would re-appear shortly thereafter. Like the Chinese water torture, it got to us after a while, so we had to move into the bedroom and watch TV on a second set. That’s about it, and if in the area, I’d stay here again.

Very sad representation of sheraton. Got a room, got in. Unpacked. After some time went to heat some water for tea and the cold water leveler did not work. It was NOT attached to the whole faucet. That means its only scorching hot water for face and hand washing and nothing else. No tea no water. I called to the front desk. The young lady said ” oh yeah, its not broken you just have to wiggle it the right way”. I said sure hung up amd went to wiggle it some. After carefully playing with the cold water leveler bending down under the sink to try to see whats really up I decided thats not ok. I went back to calling front desk again. Nobody picked up. I called again. Finally a nice gentleman picks up. I explain the whole sotry again from the start he says he will send a maintanance man to check. 10-15 minutes passes, nobody comes. Im tired, hungry, dirty, cranky so is my travel buddy. I grab my keycard. I go downstairs. I meet that nice gentleman and explain the issue and ask for a new room. He gives me the new room card. I go up, start repacking my suitcases to move. Mid packing maintanance man shows up, suprised there is an issue. He grabs the leveler and says ” oh ok, its broken” no sh*t. We move to new room. Smells nasty, like somebody was smoking in it for the past week 24/7. I let it go. I turn the water on and the cold water was not cold it was at best luke warm...yes i had to drink it as there were no stores around so had to make do with what i had. The sheets were nasty, please take a look at the ”comforter/blanket” it will speak for itself. Sheraton aint the same.. pitty

The location of the shop is beautiful, the room is clean and tidy, the service is professional and there are many parking spaces. There is free coffee and bag tea in the lobby. Breakfast is close to 50 knives, a bit expensive. Also close to Bradley Airport. I heard that there is a pick-up

Overall, I thoroughly enjoyed my stay. It would have been nice to see more vegan options at the continental breakfast, besides fruit. The worse part was the shuttle service. Always ＞ 1 hour late or just didn’t show up at all. Even if the Hyatt is not in control of the shuttle service, not setting a standard, or getting rid of the service all together if they cannot meet that standard, is not a great look for the hotel. But, I will gladly go back. I’ll just rent a car next time. 😉

Booked the hotel well in advance, arrived and was pleasantly surprised with the accommodations and proximity to the BIG E, which we visited today and was on our list of 'to-do's'. We were efficiently greeted by Caroline at the front desk who was very personable and hospitable. A day later, she assisted me and my wife with printing out some show tickets when I was having trouble connecting to my PC or the the hotel's printer. She saved the day and was once again happy to help. All in all the room is clean, comfortable and the bed is nice too. It is a bit noisy since the Mass Pike is just out our window and a toddler could be heard at 1:30 am in the morning from the floor above, but all in all it is a good location and value. Another bonus is a Tokyo Japanese restaurant attached to the hotel but operated separately. On our first night arrival we dined and experienced a wonderful hibachi cooked and served dinner as good as any we have ever experienced. All in all a good stay so far.

The only reason I put 1 star was because there wasn't a zero star option. My Wife and I stayed 1 night here just to rest our heads for the night, while we were on the way to Maine for work. We had just laid our head down at 3am and all of a sudden there's screaming and human growling and items being thrown coming from the man across the hall from our room. it sounded like appliances being thrown at the door and walls. We were scared, not gonna lie, of the clearly mentally unstable and aggressive person across the hall. We called the front desk from our room to see if the kid working up front could get him to stop or call the police. IT WAS THAT BAD!!! The Kid at the front didn't want to do anything and then stated, ”he is in his room that he paid for, I cant do anything about what he's doing in there.” Even though THEIR MOTEL ROOM WAS BEING DESTROYED!!!! We requested to move rooms if he wasn't going to do anything about it. He changed our room, after he urged that our last room was the very last room available for that night. So we thought it was odd immediately when a room just suddenly became available. So when we wake up today, the same motel is trying to charge my card $500 it was declined. Then another attempt of $400. We called the Motel and said it was a mistake. our room was only $91.99 not $500 and not $400. The Manager then said that we were in the room that got destroyed and I told him that we were in the room across the hall and I have the receipt to prove it. He then started calling My wife ”a F******g B**** and that he's going to get his money for his motel damages because we demolished the room.” I called Corporate to file a claim and dispute, and the associate even saw in their system that the SLIMEY WORKERS at this Motel 6 Changed our room number after we checked out of our room. HE CHANGED OUR ROOM NUMBER TO THE DEMOLISHED ROOM NUMBER AFTER WE CHECKED OUT!!!!!!!!!! So they are in the process of getting it disputed. DO NOT STAY HERE!!!!! YOU WILL BE SCAMMED. IF YOU DO STAY HERE, MAKE SURE YOU PAY CASH OR ELSE THEY WILL WRONGFULLY CHARGE YOUR CARD IF YOU DO NEED TO STAY HERE. THE POLICE WILL NOT DO ANYTHING BECAUSE IT IS A ”CIVIL MATTER”

There is no temperature at the counter service. Cold. Apart from paying for meals, there are no options. The overall feeling is not good.