Best Hotels near Bush Hill Park, Enfield

I travel every week on business and have stayed in many many different hotels, both independent and chain Most Holiday Inns are better than they used to be a few years ago in my opinion. But definitely worth noting the staff at this one are particularly helpful. One in particular - Idris. Is the most helpful and friendly person I’ve met in a long time. Nothing is too much trouble and he goes beyond the call of duty to make your stay enjoyable

This guest house provides many unique features which others do not You are assuredly of privacy and discretion The staffs are happy to provided anything to make our stay pleasant Also the price is reasonable

We are currently staying at the hotel in room 11. When we arrived about 4pm we were told the room wasn’t yet ready as they’d been sent the wrong sheets for the beds(check in time is 3pm) so we dumped our luggage and went back down for a drink. We noted there was no soap or shower gel etc in the bathroom either and this was taken to the room. While having our drinks we were told it would be about 20 mins before they brought the right sheets but they had the wrong size did we want those on instead? We said no thanks we would wait the 20 mins for the right size. A few hours later we were in the room to bath and they sent someone up… with the wrong sheets. She went back down… and then came up with the wrong sized duvet covers. By this point my disabled daughter was getting upset and I’d about had enough. This had been going on for several hours now and no resolution. My daughter had been to equine therapy and if we didn’t have that again tomorrow I’d leave. I suddenly felt very upset at being treated this way. This is not what we have paid for. Really upset at the lack of caring and lack of service. I paid a lot for this room and with two of the three beds without the right sheets how can we be expected to stay like this? Have spoken to staff several times but apart from them promising sheets that don’t arrive no real resolution. Actually rather upset. I wouldn’t stay here again- no care for the guests.

This is a really lovely hotel with very good amenities. My only moan was that the car park is strictly pay no exceptions £4 to park your car at a hotel where you are staying seems a bit wrong. Although it wouldn’t necessarily put us off going again there are alternative hotels in the area that have free parking for guests.

We have been to West Lodge’s Mary Beale restaurant on many occasions and it never disappoints whether it is lunch, dinner or afternoon tea. We went for a special birthday lunch and had a fabulous meal in delightful surroundings. The atmosphere is of quality high standards but without being stuffy or snooty. The staff are friendly with attention to detail and quality service. The food is always delicious; beautifully cooked with fantastic ingredients. Excellent wine cellar with knowledgeable sommelier. This is a great alternative venue for a special event with a gifted pianist in residence on some days and unobtrusive background piano sound track on others. Take time to walk around the unusual arboretum with its unique collection of trees and enjoy the artwork in the building. Some dishes are expensive but there also mid price options and set menu options to keep the price reasonable. The hotel is also a fabulous wedding reception location, nice rooms and the option to arrive by helicopter!! We will go again to enjoy our next family celebration.

My only problem is that I didn’t get a chance to take a picture of my drawing on the wall