Best Hotels near Museum Neue Muehle, Erfurt

Our family room was very spacious and clean. The bathroom was also bigger than in the standard double rooms of the hotel chain. Although it was located directly on the main road, the noise was absolutely bearable (with the soundproof windows closed) and we slept very well. The proximity to the main train station and the city center, combined with the price-performance ratio, was the perfect combination for us. We recommend this hotel for a city trip to the beautiful state capital.

Fantastic place for every who looking silet and comfortable and friendly hotel.Especially that I was traveling with my dog as an exhibitor and that's hard to find nowadays.I am currently looking for exhibitions to repeat my stay with you. You at the reception are wonderful, friendly, polite. Best regards.

Facilities: The design of the hotel is outstanding and there is no doubt. Modern sense, endless opposite wall glass, bathroom floor heating, and ubiquitous tips labels. The only downside is that there is no minibar. Hygienic: Very good, the overall feeling is very clean. Environment: Although next to the train station, there are still fewer choices for dining and shopping. And consumption is expensive. Eating 30 to 40 euros. Service: It is far from the intentions of the hotel design! The advantages of design give the waiter a superiority and generate a sense of service. For example, when checking in, customers have been in a long queue, two front desks are slowly leisurely, and the other person stops directly, picks up the phone porridge, and lets the customer wait.

We stayed in this hotel on two separate nights bookending a trip to Frankfurt. This hotel is not - in our experience - typical of the Mercure brand. Far too often Mercure's are in good locations but somewhat rundown, tired and in need of attention. This is quite the opposite. It appears to have been wholly refurbished in the last five years, it is looked after. The hotel is conveniently situated near to both the old town and the main, new shopping area, both being no more than five minutes walk away. It is a ten to fifteen minute walk from the railway station or (for us) a €10 taxi ride. There is paid for car parking if required. This is a deceptively large hotel, the short frontage belies the fact that it has 141 rooms. The hotel stretches back from its frontage - we felt it was long and not very wide. It is spread over four floors and possibly an attic. We were on the fourth floor for our first visit and on the first floor for the second. Entry into the hotel from the street leads to a small reception area with ottoman seating. Screened from reception is a small bar and another soft seating area. The bar had elusive opening times - but seemed not to operate before 18:00 hours. Service was good. There is a restaurant that is not the breakfast room but that was not open during our stay with no sign of opening on the horizon. All public areas were clean, tidy and well maintained, albeit with a Alpine overtone! Access to the upper floors is via dedicated lifts or stairs depending upon the location of the room, with some rooms there is quite a walk to the lift. There is a small garden and paved area with seating. We saw no specific provision for disabled access but believe that the hotel is easy enough to negotiate. There is a separate breakfast room which works very well albeit it is not large. It is at the furthest end of the hotel from reception and bypasses some of the meeting rooms. Whilst these rooms were used during our stays we experienced no difficulties. We took breakfast early and the restaurant was never full or cramped. Breakfast is generous but prettty standard continental fare. Our first room (413) was a standard room and disappointing although it was clean and well cared for. Our second room however (136) was an upgrade and provided exceptional space and comfort for a reasonable price. Had we been able to satisfactorily understand the room descriptions and attributes on the website a room such as 136 would have been our preference. It had a large and comfortable double bed, a small seating area with table, a separate desk along with the usual accessories of a safe, TV, wifi etc. We didn't try the TV but everything else worked. There is no aircon but there is very effective radiator heating. We can imagine that opening the windows for some rooms would produce a great deal of street noise, but both our rooms were towards the rear of the hotel and quiet. There was no noise from the corridor or between roo

They can barely speak English at reception, which is fine unless there is a problem with your room. We booked a non- comfort room with bfast for 126 euro. No refrigerator, no a/c, ok. Got it. A couple of days before our booked night, the upgraded comfort room was advertised for 103 euro. I messaged gore kindly asking them if they would consider an upgrade for us since comfort room was now over 20 euro cheaper. NO REPLY. Ok.. check in and they weren’t going to upgrade us even though hotels was no where near full in this Sunday evening. Fine. No problem. They give us room in old building with a fan. Fine. Problem is that Wi-Fi isn’t working- we complained.. they reset it. Still doesn’t work.. goes on then off.. hard to conduct any business needing Wi-Fi. Eric and female at desk have no sympathy and don’t care. They say we can come to bar and use Wi-Fi there. Well, doesn’t that defeat purpose of saying the hotel has Wi-Fi in room?

Great location, literally 2 minutes on foot to the Erfurt Cathedral. Great breakfast, good variety, cozy atmosphere, friendly staff. The room itself is not what one will expect from a 4-stars-hotel. Absolutely uncomfortable, cold, old furniture which doesn't suit to such a hotel. Horribly noisy, basically you can hear your neighbours, awful! Not to mention the old noisy a/c! No coffee maker or at least a kettle in the room! Instead you're kindly asked to go to the reception and buy coffee or any drinks from the vending machine. And please, people, check the tissues package! If there are only several tissues left, then you'd better change the whole package instead of waiting till it's empty...or am I wrong?! During my next trip to Erfurt I will definitely try another hotel to compare it, this one gets from me the lowest possible mark!

The hotel is just a little away from Erfurt. But you are in 20 minutes by car in the city centre. Parking is abundant and costs 2 Euros per night. The staff is very attentive and super child friendly. The facilities in the entire hotel are modern and extremely maintained. The rooms are very clean and equipped with everything you need. Breakfast was rich and the choice was excellent. The restaurant was very good food. However, we would have wished a small selection of children's foods. If we are back close, we will certainly book this hotel.