Essex County Hotels with Breakfast

I booked the bridal suite for my wedding with the intention to use the jetted tub to relax the night before, but I did not receive this room. Instead, I was given two adjoining rooms for some reason. Julianna, who had set up my room block, never responded to any requests for contact from the staff or from me. It's been over a week and I still haven't heard from her. Fortunately, I was refunded for one of the nights, but no one ever actually informed me of this (I found out through an automated email). This was a big headache to deal with the night before my wedding! For positives, the rooms themselves were great - clean and spacious. The courtyard was a lovely space to meet with a few of our other guests and I appreciated that we could bring our own food and beverages. All of the front desk employees we interacted with were very nice and helpful.

Enjoy our hotel with modern décor, comfortable rooms and a convenient location just 25 miles from New York City at Courtyard by Marriott West Orange. Our West Orange, NJ hotel is located near Prudential Center, Welmont Theatre, Seton Hall University, Montclair State University and the Turtle Back Zoo. We're also near top businesses, including ADP, Dish Network, Cooperman St. Barnabas Hospital, Kessler Institute and Prudential Insurance Company. Easily reach Manhattan, a 25-mile trip, using the New Jersey Transit. During your stay at our West Orange hotel, enjoy updated guest rooms and suites with complimentary WIFI, 43" flat-screen TVs and upscale bedding. Catch up on work, socialize or relax in our modern lobby featuring meeting space, a business library, cozy seating and a 52" Go Board touchscreen TV. Stop by The Bistro in the morning for your favorite Starbucks specialty drink and quick breakfast or in the evening for dinner and a full bar. Relax and recharge in our indoor pool and fitness center.

The location of the hotel is very good, in the commercial center, the facilities are complete, there is a small surprise in the room, there is a small reception room, so I will not affect the family.

I loved using the Wilshire for my wedding hotel block. We had a lovely welcome dinner for our out of town guests which was so not only convenient, but also lovely. Food was a buffet, we had a bar with beer and wine, and the lighting/atmosphere was beautiful. Not everything was perfect (things happen) but the customer service went above and beyond. They made sure to correct their errors, give refunds where appropriate and were so kind and made me feel much better. The lobby was also great for larger groups to gather and enjoy some extra time before and after the wedding events. I would definitely recommend them!!

The good: great bed, large room, decent toiletries and OK shower. Everywhere seemed clean Areas for improvement: it’s not easy to find the shuttle times on the website but I did eventually and knew I’d have to get an Uber from EWR to the hotel. Took approx 15 minutes. On checking in, I asked what time the shuttle was in the morning. The reply was in the hour and it starts at 5:30am. I made arrangement to meet the rest of my group at 6am based on that info. Later in the day, I came down for a drink and dinner only to be told that the bar and bistro were closed due to lack of staff. This isn’t mentioned at all on the website or on check in. Not a huge issue as there are a few decent bars and restaurants close to the hotel The next morning, checking out at 5:25am, I was told that there is no 5:30am shuttle, that the check-in staff are repeatedly misinforming guests and that the 5:30 shuttle is when the shuttle leaves EWR. Great! Now I’m scrambling for an Uber/taxi, paying for something I didn’t expect or plan for, in a situation that could be avoided. Really annoying.

Arrived at Newark Airport late on a Sunday evening only to find we’d forgotten to pack our apartment keys, so we were going to have to find a hotel. The nearest was Marriott Newark Airport, but they didn’t have a vacancy. The staff there were very helpful and found us a room at the nearby Marriott Courtyard to which they had a 24-hr shuttle bus. The accommodation was excellent and the staff again very helpful and polite. Faultless service in finding a solution for us at such short notice. Thoroughly recommended!

As usual Marriott always exceeds my expectations. I arrived late and was greeted so warmly. They checked me and informed me what time the restaurant closed and went and had a glass of wine took some food up to the room. It was a wonderful and relaxing experience. Thank you so much Marriott.

The management here deserves the lowest possible rating. I arrived here on July 5 for a 4 night stay with my daughter and disable son. He requires a wheelchair for ambulating. My reservation was made well in advance. We were visiting family in the area and looked forward to outdoor pool time. On arrival there was a man at the entrance who I assumed would help with baggage. He disappeared into the building. My daughter and I helped my son into his wheelchair. The wheelchair was in the trunk and we had to remove the luggage to get it out. We made two trips into the lobby got to the registration desk. It was warm in the lobby and now saw fans at the desk. I inquired about what was going on. We were then told the ac was down and had been for three days. I told them I couldn’t stay here . They offered to cancel my reservation and handed me a paper with two hotels listed. One not a Hilton and in Elizabeth. The other in Parsippany at an Embassy Suites now a Hilton brand. I asked them to call and see if there was a handicapped accessible room. They said we can’t do that you go do it yourself. After protesting that was not good customer service the clerk helped me out. I also inquired why I had not been informed earlier about the lack of air conditioning. I had received a message that morning welcoming to the hotel as if nothing was amiss. The reservation got made we went on our way. Not one person offered to help us get the luggage and the wheelchair back to the car. To add insult to this about an hour after we left got an email informing me that the ac was down and offered to cancel our reservation. I am a Hilton honors member. When I travel I stay at Hilton. What a disappointment. Much of this could have been averted with proper management.The lovely Short Hills Hilton where I stayed and dine several year ago is not the same. Hilton you are not well represented by this facility.

I stayed here the night before an early flight out of Newark. The front desk lady, had a great attitude and she was so friendly and helpful. She assisted me with a food delivery driver that was “lost” and when he never showed, she gave me a tip to a restaurant that would deliver. She proactively got me set up on the airport shuttle. The morning of my flight, the two ladies working in the lobby greeted me and offered to assist me with the shuttle. They offered a to go snack since I was leaving before breakfast. Then they chatted with me and other guests waiting for the shuttle. The hotel was sparkly clean and smelled nice and fresh. There was tea/coffee and cookies in the lobby and snacks for purchase.

Stay in a hotel every month. Strange things happened! Open the door and there is someone inside! Scary! I asked the front desk of the hotel that a person with the same name had already moved in. I got my kids who stayed in other hotels today and asked, ”Will there be anyone in there?” I want to contact Ctrip customer service to complain