Guest User
May 22, 2024
Our first visit to this hotel was a disappointment, the location of the hotel is perfect for the cathedral, the quay and the shopping area. We booked a deluxe room which felt anything but, it was on the 3rd floor and was very dark, there was only one very small window so we had to put on the lights. The bed was supposed to be King or super king but seemed to be somewhere in between a double and a king. The bathroom was fairly spacious but a high sided bath meant quite a step in and out. The separate toilet was very narrow with a small sink you had to be careful not to hit. Opening the curtain on our last morning the whole curtain and rail came crashing down. Whilst we only sat outside, the pool and spa looked very good, there are a few Sun loungers and deck chairs on the grassed area making it a nice area to relax. Breakfast both mornings was excellent, freshly cooked hot food with cereals, yogurts etc you helped yourself. Dinner wasn’t the best, we had to send the two vegetable sides back as they were cold, the mains weren’t much hotter. The starters we had were however excellent. There is no draught beer and a small bottle of beer £5.50 making it close on £10 a pint, expensive and not value for money. There was only one person serving and if they went outside to collect glasses etc you had to stand around waiting for a while. We booked the hotels parking at £20 a night, when we arrived our space was clearly marked with our name. We were out all the next day and arrived back to find our name had been removed, we were allocated a space but under someone else’s name! Having had a disappointing experience we would however stay again as it is in a great location.