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Verified reviews
Location4.9
Amenities4.9
Service5.0
Cleanliness4.9
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All reviews(433)
Positive reviews(432)
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Quiet & comfortable(63)
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Well designed(20)
Close to scenic area(11)
Perfect for kids(8)
Negative reviews(1)
Guest User
Deluxe Standard Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Newly renovated, spacious rooms, meticulous service and attention to all details by the young bosses. Sit by the windows to enjoy views of garden with a cup of coffee. Bosses offer recommendations of restaurants, routes to walk the town, when & where to go for views & pictures etc… breakfast was individually prepared, yogurt sent to our rooms before we go to bed… they added a lamp for me in the garden and a glass of hot water while I was enjoying the chill air and tranquil atmosphere of the garden. Premise is 2 min away from river, conveniently located. Opportunity to put on 苗服 and play with their pets in the premises for free was an exceptional experience. Boss not only navigated for us a more cost and time efficient way to get to the airport, he also help book a cab and sent us off. To be exact, from the moment we arrived at the bridge (cab driver can already tell he was the one coming to pick us from the hostel) till he sent us off, they pay attention to every single detail that they could. Highly recommended hostel, book early to avoid disappointment (limited rooms available). Will definitely visit again
6/15
Guest User
Deluxe Room - Courtyard-View (Double Bed)
Stayed in Jun 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 21, 2024
This hotel is amazing! I can’t recommend it enough!! We booked this hotel very last minute as our other hotel was full of bugs (Qinglian Riverside Light Luxury Hostel, do not book that one!). The staff here are so welcoming and made us feel like we had been friends for a long time, they gave us recommendations, helped us with everything that we needed, even cleaned our clothes for us! We stayed during the Dragon Boat festival, they gave us Zhongzi and they knew we liked beer so they gave us some to celebrate!!❤️ This hotel also has many cute pets that they let us play with, it was so fun! The location is also very convenient and the breakfast was sooo delicious! I still dream about the breakfast there :,) Please if you want to stay in 凤凰古城 stay at this hotel!!!!! It feels very personal and you will feel like family ❤️❤️
Response from Property: Hello, thank you for choosing us among the many B&Bs. We are very happy to see that you recognize us in all aspects. We will continue to work hard to continuously improve our service quality and provide guests with a comfortable and comfortable home away from home. Cooking tea and looking forward to seeing you again~
Dora
Deluxe Room - Courtyard-View (Double Bed)
Stayed in Jul 2023
Family
9 review
4.5/5
Great
Posted on Jul 10, 2023
Simple but nice hotel. Owner speaks English very well and he is very helpful. Didn’t like that there is no separation between the toilet and the shower and that the lobby and breakfast area is very hot.
Response from Property: Dear, thank you for your review. It is our honor that you can choose our hotel among the many B&Bs in Phoenix. We are not on the bar street beside the Tuojiang River, but in the second row by the riverside, but it only takes 1 minute to get to the Tuojiang River. We are located in It is the only B&B with an open independent courtyard in the core area of the ancient city. It is very quiet at night and there is no noise. Our home is only 2 minutes away from the famous snow bridge, jumping rock, Banqiao, Diaojiaolou and rafting pier. It takes 5 minutes to reach Hongqiao. Our mattress uses the mpebedding natural latex deep sleep mattress, a brand specially designed for astronauts, to provide you with high-quality sleep. There is a separate pet experience area on the second floor, where you can experience cats and crawling pets. What we do is just to give you an unforgettable memory during your trip. When you think of this memory, the corners of your mouth will turn up slightly. Thank you again for meeting Phoenix and wish you a happy life!
Guest User
Wangyue Building
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The location of the B&B is very good. It is in the center of the ancient city. Not far ahead is the riverside. There are many snacks and bar streets. It is very convenient to go anywhere. But it’s not along the river, so you won’t be disturbed by the bar streets at night, which is great~
The yard is quite beautiful and you can take photos. The room was very clean and tidy. Even the corners were cleaned. The cleanliness exceeded all the B&Bs and apartment hotels I have stayed in before. I really like this! Air conditioning and floor heating are available, suitable for all seasons. The B&B also has three little stuffed animals, with different personalities, some aloof, some sniffy, and they lie there lazily.
The service of the little brother and the little sister is really great! I will contact you in advance to help with luggage. The room has also been upgraded. I will also help with luggage when you leave. The lady at the front desk was super enthusiastic and even gave me yogurt before going to bed at night, which was very heart-warming~
It is recommended that everyone come 🐦🔥 to experience it early in the morning, during the day and at night, it is a different style and feeling~
Original TextTranslated by Google
6/9
Response from Property: Hello, dear family 💕 I am very glad that we can bring you such a wonderful experience during your trip to Phoenix. Our B&B is located in the second row by the river in the core area of the ancient city. It is very quiet to rest at night. Our air conditioner is a water cycle central air conditioner. , the air is soft and has no drying feeling. It is fate that we get together at the B&B of Zhuoyuan. Returning to the courtyard is like returning to your own home. We are very happy to become friends with you and every family member who returns. We pay attention to every detail to make the courtyard a place where our souls can live, to make every master bedroom more warm and emotional, and to make every scene and thing have stories and culture. We look forward to having you come home again~😇
Guest User
Wangyue Building
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Facilities: The facilities are very complete. The boss demolished a house to build a courtyard. It is very interesting. When the weather is good, you can sit in the courtyard and enjoy tea, barbecue, and chat with friends!
Hygiene: There is almost no mess in the courtyard, lobby, corridors, etc., and it is very clean and tidy. Problem-prone areas such as beds and towels are also comparable to many city star hotels. This is not easy for a B&B in a tourist area. ;
Environment: Although the hotel is not on the riverside, it is located in the core area of the scenic spot. It is only a 3-minute walk to the Jumping Bridge, the most beautiful place on the Tuojiang River. It is also very close to Xiquepo Road and Fenghuang No. 1 Bridge. You can reach the hotel in a few minutes after unloading your luggage. , this can facilitate travel and sightseeing, and avoid the noisy sound on the riverside, which will affect your rest (there are bars on the riverside at night, with the sound of water flowing, and many people, so it usually takes until after 12 o'clock to gradually quiet down), and the night rest is basically No noise;
Service: The boss and staff were very enthusiastic. They came directly to the drop-off point to pick us up and helped us with our luggage. Most of the roads in the ancient city are stone roads. In order to prevent the wheels of the luggage from being damaged, the staff actually carried them the whole way, which made me feel... I was very sorry. When we left the hotel, the boss (female) also carried the luggage the whole time. I said I would do it myself, but she actually carried it and left. I was very touched! We always greet you warmly when we meet, making us feel at home and forgetting about the fatigue of the journey!
Catering: The hotel is only a hostel and has no catering. However, there is a simple meal in the morning, which is said to be very good. However, the boss saw that we wanted to eat something special and took the initiative to recommend a place where locals love to eat noodles. It is about a 10-minute walk and is very good. , friends in need can consult the boss!
Others: There are too many details to go into details. All in all, this is the best B&B experience I have had in recent years! In addition, since I didn’t take photos of the room at the first time, I stayed there later and it was a bit messy so I didn’t take any photos!
Original TextTranslated by Google
Response from Property: Hello, dear 💕Life is one encounter after another, all of which are fates. Thank you very much for taking the time out of your busy schedule to give us such a detailed review. We are very honored to receive your recognition and support. , we are not only moved by your comments, but also your words that make us more motivated on the road to perseverance💕 We have always been adhering to the principle of "honest management, service first" to provide sincere and enthusiastic services like neighbors. I believe A B&B with a good reputation is launched because of the satisfaction of each partner's experience after staying. For you who have come from afar and traveled a long distance, what we can do is provide you with a warm harbor. We hope that you will think of this in the future. Duan Lu’s lips are raised. I look forward to meeting you again. I wish you a happy life~😇
Guest User
Wangyue Building
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The store owner was very enthusiastic and told us how to come here. He personally picked us up at the drop-off point and helped us carry our luggage. As soon as we entered the small courtyard, we were amazed. It felt like a paradise, quiet and elegant. When we walked into the room, the Chinese-style design matched the small courtyard. In response, the room was spotlessly cleaned, the quilts were clean and tidy, and the floors were polished. It can be seen that the owner has very high requirements for the cleanliness of the room. There is also a Miaofu experience. It is a very good accommodation experience. Thumbs up.
Original TextTranslated by Google
Response from Property: Hello, dear family 💕 Thank you very much for your recognition and love for our B&B. We have a new Chinese style, which fully caters to Phoenix, a small city with cultural heritage. We have been committed to providing every guest with comfortable, warm and convenient services. We hope that our efforts can make every traveler feel the warmth and comfort of home. The morning is peaceful and the evening is leisurely. Walking through the small town of Phoenix, you can enjoy the scenery along the way. I hope your trip to Phoenix will leave you with a good memory. I look forward to seeing you next time ~ I wish you a happy life! 😇
Wangziyoujushanyin
Wangyue Building
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Under the Nanhua Bridge, the location is great. There is a snow bridge right outside the door. The B&B also has floor heating, so you won’t get cold or wet in winter. The owner of the B&B was super welcoming and even gave us mooncakes during the Mid-Autumn Festival. The room is very comfortable, it feels like living at home. Fenghuang Clumsy College is worth recommending!
Original TextTranslated by Google
Response from Property: Hello, dear family, thank you very much for your warm review! Seeing your satisfaction, our hearts are as clear and happy as the water of Tuojiang River. We are very honored that you can choose our B&B among many B&Bs. Being able to provide you with a comfortable and warm environment during your trip has always been our pursuit. I wish you a happy Mid-Autumn Festival and a smile~😇
Guest User
Wangyue Building
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
I came to Fenghuang Ancient City to travel and found this store online. The facilities in the store are very complete, central air conditioning, bathroom facilities, etc. are all in good condition. The room price is warm and comfortable, and it feels like home. Very clean and without any blind spots. The environment is elegant. Her home is on the second floor by the river, far away from the hustle and bustle, allowing you to rest quietly. The service is also quite good. They are like family members. They greet you warmly when leaving or returning to the store. They will not make random recommendations. I am lazy, but her store is indeed worth recommending.
Original TextTranslated by Google
Response from Property: Hello, dear family, I am very glad that we can bring you such a wonderful experience during your trip to Phoenix. Our air conditioner is a water cycle central air conditioner, and the air output is soft and does not feel dry. Your satisfaction is only the starting point, surprise and touching are our ultimate goals. Being able to get together is fate. Returning to the courtyard is like returning to our own home. We are very happy to become friends with every family member who returns. Pay attention to every detail, make the courtyard a place where the soul can live, make every master bedroom more warm and emotional, and make every scene and thing have stories and culture. This is the direction we have been working hard and improving. Looking forward to going home again~ 😇
Guest User
Deluxe Standard Room
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Zhuo Yuan B&B is quiet and comfortable, clean and sanitary, with an elegant courtyard. The boss is gentle and polite, the service is attentive, the travel route is convenient, and the Miaofu experience is provided. The cute cat is very dear to me.
Original TextTranslated by Google
Response from Property: Hello, dear family: Thank you very much for your enthusiastic review! Seeing your full praise, ripples of joy in our hearts are like the water of the Tuojiang River. We are very honored to be able to help you on your journey. Your satisfaction and recognition are our greatest encouragement. We will continue to work hard to let every family member leave more beautiful memories in Phoenix. I wish you a happy Mid-Autumn Festival and a smile~ 😇😇
Guest User
Wangyue Building
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Humble Courtyard, a small B&B courtyard full of life, exquisite and elegant. Every detail reveals exquisite and elegant taste, but the whole gives people a simple and natural feeling, which perfectly interprets the design concept of "big skill is like clumsiness". The location is perfect, quiet in the bustle, only a hundred steps away from the riverside. I like to walk in the alleys and feel the unique tranquility. This experience completely refreshed my understanding of B&Bs. Whether it is facilities, surrounding environment or services, they are all impeccable. The enthusiasm and care of my brothers and sisters made me feel like home. I feel that this place is not only a place to stay, but also an ideal space for people to relax and enjoy life. Thank you very much for your warm service🌹🌹🌹, it was an unforgettable experience.
Original TextTranslated by Google
Response from Property: Hi, brother, we are so touched to see you review us so thoughtfully. Your recognition of our B&B and our service makes me know that my persistence along the way is correct. We are committed to building an elegant courtyard with a sense of contemporary life, adding a warm color to every friend on the road! We will be more persistent and make the courtyard better. Looking forward to our next meeting, I wish you happiness~😇😇
Guest User
Wangyue Building
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The landlady is very enthusiastic and nice. The B&B environment is very clean, the facilities are in place and the service is first-rate. I am very satisfied. A big 👍 for Phoenix Clumsy Academy
Original TextTranslated by Google
Response from Property: Hello dear friend, thank you for choosing to stay at our B&B and taking the time to share your experience! We are glad to hear that you are satisfied with our service and the hotel's convenient location. We also thank you for your friendly compliments on our staff. We will do our best to create a warm and comfortable harbor for our friends who come to Phoenix. Thank you again and look forward to seeing us again~ 😁
Guest User
Wangyue Building
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The service environment is very good
Original TextTranslated by Google
Response from Property: Hello dear 💕Thank you for your review. We are very honored to meet you in Phoenix and look forward to seeing you again~ 😇
Guest User
Deluxe Standard Room - Courtyard-View
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on May 4, 2024
Temporarily changed from a hotel outside the ancient city to this homestay in the ancient city. There was no disappointment. The family was very satisfied. It is a high-end homestay that is run with great care. Location and environment: It is very close to Nanhua Gate. The staff will contact the pick-up in advance. Don't worry about not being able to find it. The small courtyard is quaint and quiet in the bustling city. Even if you drink tea and daydream in the room, it is very comfortable. Room facilities: It is designed and decorated according to high-end homestays. The bedding is very comfortable. The bathroom and furniture are reasonably designed and easy to use. There is no cheap feeling of ordinary homestays. Moreover, it is very carefully maintained. It has been opened for six years without damage, which is rare. Service: The housekeeper is very enthusiastic, considerate of the guests, and every detail is very careful. The aunt who disturbs the hygiene is also very kind. She works very seriously, better than the cleaning aunts of many hotels. Pick-up, breakfast, car booking, good night yogurt, pet experience, each item is done very well, and the family is very happy. The only shortcoming is the bath towel. Because the weather is damp and cold, the bath towel also feels not completely dry, and a dryer is needed. However, the flaws do not cover the merits. It is still a very recommended homestay. I will go there again if I have the opportunity in the future.
Original TextTranslated by Google
Guest User
Wangyue Building
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The B&B is located in the second row by the Tuojiang River. It is not next to the river. There is less moisture and mosquitoes. It is very quiet and has good service. It is very suitable for family travel and individual travel.
Original TextTranslated by Google
Response from Property: Hello, dear family 💖Thank you for your five-star review! I am very happy to bring you a wonderful time during your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm💕 and strive to make all family members who come to the courtyard experience the comfort of the journey and the warmth of home. Looking forward to meeting you again and wishing you happiness~😇
Guest User
Wangyue Building
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The room was quiet, clean and comfortable! The service is very friendly and considerate, and the kitten at the B&B is also very cute.
Original TextTranslated by Google
Response from Property: Hello dear 💕Thank you for your praise and support for Zhuoyuan B&B. Your words of affirmation make our persistence meaningful. We will continue to improve our service quality and make persistent efforts. We look forward to meeting Phoenix again~ 😇