Filton Hotels with Airport pickup service

Stayed for three nights at Filton. We found the reception service very good when we arrived and service generally was excellent. Our room was comfortable and clean and well appointed, with an iron, ironing board, hairdryer and tea and coffee. The air conditioning was easily controllable and the window opened slightly for fresh air. Despite what some previous reviews have said, the complementary breakfast was really very good. Quality sausages, bacon etc with ( for a hotel) good scrambled eggs. Tea and coffee on tap, juices,cereals and a choice of breads, also waffles. Good to see gluten free bread available. There were plenty of fruits and yogurt available . The staff also worked hard at keeping all items topped up. The reason I have given four stars is because the hotel is very poorly signposted we had a nightmare trying to find it in the dark and pouring rain. Apart from this we had a great stay, good to see a hotel being run well, by hard working staff in difficult times for the industry, with recruitment etc. Top Marks!

A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away

I always title my reviews “THE GOOD BAD AND THE UGLY” as all three have a meaning read my previous reviews. To stat I rate our experience very good all but a nasty experience I will go onto later? THE GOOD Good size bedroom large king bed (two singles pushed together)lovey soft sheets comfortable pillow’s,super raindrop shower. Large good buffet style breakfast fruit JUICE great coffee. THE BAD Drinks expensive £11.00 for two beers 👎Dinner expensive partners food cold people receiving food before us ordering after us👎Luckily we had a £50.00 dinner credit which was needed 👍 You have a small motion sensor light in the toilet so when you move it switches on but this seemed to come on regularly during the night which was irritating😡without any motion? THE UGLY Now this is where it gets serious☝️ I had a nasty accident in which I cut my finger badly in a drill hole cut into my bedside drawer? The photo’s show the poor design on the bedside drawer front in which you have to push your finger into a neatly cut hole to pull out the drawer how bizarre? On doing this the drawer stuck and I badly cut my finger on the sharp drill hole edge☝️ This was reported to the duty manager and noted in the accident report book and I have reported this to the customer relations department in which I await a reply. Moving on from this I would go back to Village hotels using a Buy A Gift voucher which makes it a good deal but WARNING be careful where you stick your finger☝️

The staff were great the receptionist was marvellous plus the breakfast staff and managers were so helpful definitely the place to stay In Bristol!!! Thankyou

Everything is great besides Abit run out in room furniture n the sound proof from not very good.

Incredible staff. That’s the first thing to stay, they really make the difference. The hotel itself is very on trend, you get a free cocktail on arrival, and the breakfast which isn’t expensive, is good. The room is very comfy and well appointed, the bed was comfortable and the shower room, although small, was more than adequate. It’s all about the staff though, incredible service.

Located in Bristol (Horfield), The Wellington is within a 10-minute drive of University of Bristol and Bristol Hippodrome Theatre. This upscale inn is 15.1 mi (24.3 km) from Thermae Bath Spa and 3.6 mi (5.8 km) from Clifton Suspension Bridge.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this inn include concierge services and a reception hall.Satisfy your appetite for lunch or dinner at Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Visited to settle offspring into University. The best feature for me was the small lockable hotel garage, which meant a car full of student ‘stuff’ could be safely left overnight- gave tremendous peace of mind. Staff were really friendly and helpful. There was a reliable lift. Racks restaurant also had responsive, efficient staff, and the food was palatable. I expected the location to be much quieter than was the case, there was a lot of noise from outside, including happy drunks and traffic. Whiteladies road, with a wide choice of cafes and restaurants is within walking distance and Clifton village and The Downs a short drive away. On-road parking is mainly permit for residents and pay & display parking is extremely limited. We booked single rooms for a short stay, but they were extremely small, so if staying longer, you would definitely want a larger room. Overall, a good place. The secure parking was the outstanding feature for me.

It happened that I went to find friends during the Spring Festival and stayed in this motel. This is the first time I live in a motel, it feels great and convenient, there is free parking, the decoration is also very new, and the service industry is very good. The American restaurant downstairs is also delicious.

Comfy well cleaned room and bathroom. Lacks a fridge which would have been welcome. Decent gym and the swimming pool is a great way to stay active away from home. Staff all good and seem well trained and personable Restaurant is poor for choice, quality and expensive- just parted with nearly £6 for a pint followed by £17 for a risotto which had nearly zero flavour served so fast it must’ve been microwaved. Breakfasts are good with decent hot and cold choice