Best Flic en Flac Spa Hotels

The hotel was not what i expected from a 5 star. I believe that they are going to do renovations this year. I had half board and wanted to upgrade to all inclusive but they don’t offer all inclusive had I known this before, I wouldn’t have book at this hotel. So full board was and extra Rs8000 and you could only have 2 glasses of wine or two beers included. I can’t understand how the hotel can’t see that this encourages guests to purchase alcohol outside of the hotel. Anyways the bar staff were exceptional in making you feel welcome and really spoilt my daughter for her birthday. One in particular named Sahil. This guy is truly a diamond in the rough. Our time at the hotel was rainy weather but we still enjoyed it with people like Sahil around. Thank you!

1, meals: room type breakfast and dinner, breakfast is not much choice, the quality of the food is obviously not as good as lux, but the taste is delicious, all kinds of curry is delicious; dinner only includes the main restaurant (other restaurants deduct 900 rupees) ), staying for three days to look at luck, the first day to eat the first Italian food that was unpleasant in Mauritius, and took the ”white mushroom” result is a tasteless pasta, taking the ”black mushroom” result is bitter It’s so shocking to burn eggplants (I’m so hard to eat mushrooms), it’s a delicate dumpling, but it’s a tasteless Italian dough. . . I ate half of the meal and laughed because I had never eaten such a ridiculous five-star hotel dinner. Not only the vegetables tasted so bad, but the raw beef that the European and American guests loved was all tasteless and ham. From the inside to the outside, it smells unfresh (cheap), and the fruits, melons, and melons are scattered everywhere. Even the local varieties of papaya are very raw and sweet. . . . . . The next day honeymoon package, the hotel upgraded the beachside restaurant (called forgot, b..b..), honeymoon package is very good, sitting on the beach watching the stars and opposite pigs Teammates, taste a lot. Just three-way cooking speed and Europe and Europe are completely in line, obviously almost no guests, a few dishes to eat for 2 hours, the dessert is also very interesting, on the three small cakes, in fact, are coconut cake, gave different toppings. . . -_-||. . . On the third day, I encountered a more traditional buffet. I have to say that in addition to the very dark dishes of Italian cuisine, the curry of the little blacks is still very good. I am full of curry + fried rice. . . 2, service: the hotel's front desk service and room service are very good, the response is very fast, I don't know the shame of the night, I put forward various requirements, the little black brothers are very enthusiastic and very quickly come to the room to help me engage in this. . The little brother who cleans the bedroom is eager to understand the etiquette. Every night, the water is delivered in a timely manner. I also call say goodbye to increase the sensitivity (it may also be a tip). The only dissatisfaction was the staff of the main restaurant. When we had dinner on the third day, we forced us to order drinks. In fact, there is not a lot of money per person, but the user experience is simply? ? ? ? ? Laozi lives in the 2000+ room. What is the significance of forcing me to consume dozens of dollars of alcohol? ? ? ? ? Check-out and the front desk complained about this problem, it really is the restaurant's little black bullying Chinese tourists, not the hotel regulations, huh, huh. 3, rooms, facilities, etc.: Honey room belongs to the American style that I don't appreciate too much. When I open the door, I feel that ”wow is broken”, but after a long time I also found the dilapidated charm, which is very interesting. Due to the one-day tour of the hotel for a few days, I booked the most basic suite. I didn't expect the balcony of the room to face the beautiful sunset, the gate facing the rainforest and the small pool. It looked very quiet (in fact, very noisy, The number of birds on the edge of the pool is amazing, and the birds that are bombarded with bomber decibels every evening and early morning are also very pleasantly surprised. The hotel is located in the southwest, Sugar Bay is very quiet and beautiful, watching the beach have a sense of inner peace. However, the hotel's lighting master's taste needs to be improved, and the pink, purple, and royal blue lights will shine at night, emmmmm. . . . In summary, it is still recommended for honey hotels, especially for the small partners who have traveled for a few days in the south. They are full, affordable, close to the attractions, and they see the warm sunset when they finish their journey every day. . In addition, remember to carefully check the bills, don't be fooled by the little blacks, the little blacks of Mauritius are so so, be careful to be inexplicably charged! (We found 3 euros without consent)

The hotel has a good environment and facilities, but the service details need to be improved. There is a hot water bottle, but there is a lot of scale inside. I don't dare to use it. I usually care about drinking water. There is a water quality test pen for Xiaomi. The hotel has about 200 impurities in tap water and 150 bottles of water. If you care about bringing a kettle. Breakfast and dinner are good, but the dinner men have to wear long pants, the first time I don’t know, hehe.

There are really few reviews about this hotel, especially for Chinese tourists. I have also done a lot of homework, but there are no substantial opinions, so I want to write a review that is useful for Chinese tourists. First of all, there are really few Chinese tourists in this hotel. I didn't meet any during my four-day stay. I will evaluate it from several aspects: First, the service is very good. From the first night of check-in, the front desk who greeted us and the service staff and staff we met every day were warm and thoughtful. Second, the environment. The hotel has many rooms and a large location. The room we were assigned is close to the hotel restaurant and the swimming pool and beach. We walked around the hotel. If we were assigned to a slightly farther room, it would actually take several minutes to walk, but they should have a battery car pick-up service (we used a battery car to deliver our luggage on the first day we came). The hotel's greenery and swimming pool are good, not to mention the beach, which is really pleasant. Third, the room is quite satisfactory. If you are used to staying in a domestic five-star hotel, you may not be able to adapt to it. After all, the facilities and decorations in China are really excellent now. The hotel does not provide toothbrushes, and the drinks in the mini bar are charged. The shower is a bit lacking in water and a bit hot and cold. Fourth, for meals, we booked HB, because I booked this hotel half a year in advance, so the price-performance ratio is good. I would like to point out that if you are really used to eating white food, you should find it ok, but I couldn't eat it on the third day, I missed the eight major cuisines of China too much. Finally, this hotel is very close to Casela, Blue Bay, and the starting point of Chasing Dolphins. In short, this hotel is worth recommending.

Thank you to the Anelia team for an excellent stay over the last week. Myself and my partner really enjoyed your hospitality! In particular, thank you to Manoj and Vishal for their help resolving an issue with our room to our satisfaction. The highlights of our stay included: 1. Great tasty breakfast and dinner options, especially dinner on the beach 2. Beautiful evening sunset, worth a visit to the beach within walking distance to watch. Would highly recommend staying in Flic en Flac 3. The staff were always friendly and helpful 4. Free shuttle service to/from Cassela Nature Park 5. Complimentary activities e.g., kayaking

I took my mother on a vacation of a lifetime in May, and after several days of travel from the western US, we finally arrived at the Sands. We were picked up from the airport and the driver was very nice and got us to the hotel, and once we walked in, we were blown away. The reception area was beautiful and the views spectacular. We were shown our room and it was spacious, and clean with great views out the balcony. As we put our items away a gentleman came to give us a Covid screening. (we laughed because he was wearing a lab coat...) We relaxed by the pool, or played in the water and the staff was always making sure we had everything we needed. The food was very good, but some things were better than others. It was fun to try new dishes that are not part of the cuisine at home. On our first evening my mother wanted wine, and Rahja was very helpful and found her one. From that evening onward, he came to talk to her each meal and made her feel like the most valued visitor there. They laughed and joked a lot. He found her a few more bottles during our stay as well! He was by far her favorite staff member. Soudesh was of great assistance to us, booking off site adventures for us, and arranging transportation. He also asked the kitchen to make me some of their banana jam to take home, as I loved it so much. We used the spa as well, and my mother got the best massage, and mine was only mediocre. The beach at the Sands is also the best along that shoreline, so it's much easier to walk on than further down as it bites into your feet a bit. What made the Sands so nice is how warm and caring the staff was. They felt like family and they seemed to really care about you and really wishing you to have a great vacation. We stayed on the opposite shore after a trip to Reunion Island, and missed that, and wished we were back at the Sands. If I am able to return to Mauritius, I would definitely pick the Sands for my stay!

The hotel has a few flaws, but if you do not pay attention to them, the rest will be fine. The location is super, everything is nearby. Sea across the road, bus stop 50 meters away. Very good for this price. If you want five stars this is not the place.

my wife, my four year old son and I received from one of your receptionists, Teesha, during our recent stay at your hotel. Unfortunately, our interactions with her left us feeling uncomfortable and unwelcome. From the moment we checked in, Teesha exhibited a dismissive attitude. She rushed through the registration process and responded to my wife's inquiries with phrases like, ”If you let me finish, I will tell you,” which felt unprofessional and unkind. On another occasion, when I asked for a bottle opener for two glass Coke bottles I had brought in from a corner shop, Teesha sighed and called a bartender without informing me of what she was doing. A simple explanation would have made the experience much more pleasant. Additionally, when I inquired about a karaoke session during dinner, her reaction was one of confusion. While she eventually provided the start time, I had to ask for the end time, which seemed unnecessary. A more proactive approach in providing information would have been appreciated. Each time we entered or left the hotel, Teesha’s demeanor was unwelcoming; she often appeared indifferent and did not smile. After we made an initial complaint to another receptionist, we felt that it was misconstrued and became a topic among the staff, which only made our experience more uncomfortable. While we appreciate the extra attention we received afterward, it felt forced and insincere. While we had high expectations based on your 4-star rating, unfortunately, our experience fell short in several areas. During a visit to the reception to inquire about Casela Zoo, I felt like an inconvenience. I asked what time the zoo opens, how far it is, the recommended time to leave, ticket prices, and how long it takes to explore the park. Teesha’s responses were short and lacked the detail I was hoping for, leaving me feeling unwelcome. Additionally, I encountered issues with the iron. While I understand there’s a 30-minute borrowing policy, it seemed excessive that staff were calling my room within 15-20 minutes and knocking on the door. This felt intrusive and made me question whether I was being treated fairly. Furthermore, the room telephone was not functional during my stay, and despite mentioning it several times, the issue remained unresolved. I also faced repeated problems with my room key card; it failed to work four times, despite my efforts to keep it away from mobile devices as instructed. The hotel itself felt outdated and in need of refurbishment. I noticed a lack of variety in the buffet options, and the presence of stray cats and birds scavenging for food was both concerning and unappetizing. Lastly, I observed that the luggage staff seemed to prioritize Mauritian and French guests, making our experience feel less valued. I wanted to take a moment to commend one of your staff members, Luqmaan, for his exceptional service during our recent stay. From the moment we arrived, he made a significant positive impact on our experience. Lu

I booked room for 2 adults and 1 kid 10 years old and right from day 1 hotel staff said kid can not stay in superior room.i was given room saying I will be told if any extra payment is required but no one told anything untill chkout when I was asked to pay MUR 3000 extra for kid stay while I did not ask for extra bed or brkfast for kid bcoz as per booking voucher same was not applicable.when I refused to make extra payment I was threatened of police action as if I am a thief.this is not the way customer should b treated.also seems there was communication gap on part of trip.com to pass on booking requirements.

The management and housekeeping, restaurant, spa and gym teams were exceptionally helpful, courteous and performed above and beyond throughout my stay. The grounds directly on the Indian Ocean are vast but the public areas were never crowded. I enjoyed my villa with a private pool. I also learned a great deal about Ayurvedic health. Delighted that I ordered a spa package for total pampering!