Guest User
October 10, 2021
First of all, the photos do not correspond much to reality, they will have 2 renovated bathrooms, the rest are not as they say. You have 2 or 3 semi-nice pieces of furniture and this is already a 3 star, well no. The only good thing about the hotel is the location, close to the center of Florence. The first thing is NOISE, there is a lot of it, the rooms are not well soundproofed and you can hear EVERYTHING and when I say everything it is everything. Besides, there were some young people on a study trip and they didn't stop making noise and we couldn't rest. As for CLEANLINESS, null or almost non-existent. They just made the bed. They neither changed the towels nor cleaned. They only cleaned the day we entered the room. My partner and I showed up in the morning with bites, I don't know what they were due to. One possible cause is that the windows, being old, did not insulate and mosquitoes entered and the other was that there was something in the bed that itched us. The ROOM, as I said, has 2-3 modern furniture and 3 stars… the bathrooms are quite old. There was not enough water pressure to shower sometimes. The BREAKFAST was quite simple and was easily filled with people, becoming a bit overwhelming especially due to the Covid regulations, which did not exist much there. In short, a three star that could be a 2, and is not what it looks like in the photos.
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