Guest User
June 3, 2024
My wife and I were visiting Firenze for the first time for a dear friends wedding, our taxi driver from the airport was friendly and engaging, chatting away about Fiorentina and English football. Arriving at our hotel, we couldn't have wished for a better location and from the charming gentleman that checked us in and his colleague that offered us drinks whilst we waited, to all the hotel staff that we came into contact with, they were all warm and welcoming, all elements of service that we experienced was exceptional. We loved Firenze, but would travel back just to experience the hotel again, it was that good! Huge congratulations to GM Matteo Gentile and his wonderful team.