Hotel Continentale - Lungarno Collection

In March this year I was fortunate to have chosen Hotel Continentale while visiting Florence. The hotel is not a Four Seasons nor Ritz Carlton, but its service standard is totally up to par with the market’s big players. The entrance and the reception area are typical European boutique hotel style, small but cozy. We were greeted upon arrival by the ever-cheerful Ashraf, who helped us with luggage and offered us coffee and espresso while the delightful and jolly Alison assisted us with room assignments. We were assigned to two pleasantly designed and spacious rooms with a balcony that offers a pleasant partial view over the Arno, and were pleased to find the bathrooms were stocked with Ferragamo toiletries. During our stay Cristina of the front desk had given us useful information about the city and various transportation tips resourcefully, while the gentlemanly Leonardo assisted us with whatever he thought we might require, from ordering taxi to restaurant recommendations. In a certain evening Leonardo showed me to the hotel’s roof bar (which was closed during winter) that has a magnificent view of the river and the city’s landscape. Leonardo patiently and enthusiastically pointed to me the beautiful San Miniato al Monte and the Piazzale Michelangelo on the other side of the river, the orange dome of the Florence Cathedral that bathed silently in the gentle twilight flame, the Giotto’s Bell Tower next to it, and further away the unmistakably grandiose structure of the Basilica di Santa Croce. For breakfast, it was served inside a pleasantly designed restaurant opposite the hotel. The buffet breakfast is not as sumptuous as a Bangkok 5-star, yet the selections are decent and comprehensive, and the pastries are particularly good. Upon checking out, it was Roberto who assisted us with the luggage and taxi, like Ashraf and Leonardo, he was another pleasant staff of the hotel. Lastly, I must congratulate the hotel’s general manager, whoever you are, you and your management team must have done a wonderful job in leading and running the hotel, your efforts have certainly paid off.

We had the pleasure of staying at Hotel Continentale during our recent visit to Florence, and we must say, it was an unforgettable experience. Stefano at the front office went above and beyond to ensure a seamless check-in process, providing excellent recommendations for dining and sightseeing. Luke was always there with a friendly smile, eager to assist with luggage and offer insider tips for exploring the city. The highlight of my stay was undoubtedly the rooftop bar, offering breathtaking views of the Arno River. Don’t forget to reserve a table!

We had the pleasure of staying at the Hotel Continentale during our 2024 trip to Italy. Of all the places we stayed in Rome, Tuscany, Florence, and Lake Como, the staff and experience at Hotel Continentale was the best. The hotel and rooms were fantastic, as you would expect from a Lungarno Hotel, yet it was the from desk staff that made it over the top wonderful. They helped us in every way and went above and beyond many times to make our trip special and stress free. We will absolutely stay at the Continentale next time we’re in Florence and highly recommend them. Stefano, Leonardo, Luca, Allison, Roberto, and the entire team are top notch.

This is a lovely hotel, made better by the great friendly service we received from all the staff. Nothing was too much and great advice on where to go and which restaurants to eat in. A great hotel is nothing without great staff and hotel Continentale comes highly recommend by us. A special mention to Luca and Alison on the front desk. D&A Teasdale

A beautiful property. Great pool and spa, spacious rooms, very good dining and great service. Location allows you to visit great towns in the area.