Hotel Luxor Florence

The hotel is located behind the train station, so it can be a bit noisy with trains passing by. At check-in, they asked to write down my bank card number (not for authorization, but literally just copied the number) and said that the city tax could not be paid by card, only cash. This was despite having already paid in full online. The breakfast was basic.

First off, the drainage was terrible. If you're staying for multiple nights, nothing gets cleaned except for making the bed. Plus, there was no duvet, just a very thin, dark 'blanket' without a cover. The air conditioning was set to the lowest temperature but it was still freezing, which made me catch a cold. The breakfast didn't match the pictures and the quality was poor. Apart from the front desk staff being nice and the hotel's convenient location near the station, the hygiene and facilities were really bad.

The location is great, right next to the station. Because of this, there's a bit of car noise, but it's fine late at night.

We were lucky to be assigned this room for three people, and it was really great. It was spacious and clean. The lady at the front desk was very kind and helpful, and it's genuinely close to the station.