The place is not easy to find. It is next to the church. It took me a long time to find it. The entrance is actually a small shop (from the outside), and the front desk is far away from the room. It feels a bit eerie. The worst thing is that I was woken up by bed bugs at night. I finally made it to dawn and went to the front desk to report it. They sent me away with a word "I don't know". They gave me an email address and asked me to send an email. I didn't bother them. I went to buy medicine first. Finally, I spent 16 pounds to buy medicine and applied it. Later, I contacted Ctrip and asked them to help solve it. I want to praise Ctrip here. This is not their problem, but they can put themselves in my shoes and actively fight for compensation for me. Finally, when the other hotel refused to compensate, they reimbursed me for the medicine and refunded my hotel expenses. Although this incident greatly ruined my mood and affected the subsequent itinerary, I am still very satisfied with Ctrip. Thank you for their help. It is worthy of being a platform I have always trusted. I will continue to support them in the future. I want to denounce this irresponsible hotel here and hope that guests will not suffer in the future.
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