Flospirit - Apartments Largo Annigoni

This was a disappointing stay. We were never given the code to enter the building and we’re standing outside for a considerable time trying to enter. We called and messaged them multiple times with no response. Luckily for us another family was checking in and let us into the building. Once we entered we were greeted by a dead cockroach and a horrible smell. The listing says it’s on the first floor but it’s untrue you need to walk up a steep flight of stairs so I wouldnt recommend it for someone will mobility limitations. We finally got a response 3 hours later but we’re still not given the code to the building. You receive a key from a safe once you get to your apartment but the code would have been more convenient as we only received one key and there were two of us. The shower is covered in mold and the bed was very uncomfortable. Do not recommend

We were in the Leonardo suite. We loved the apartment and the area. Self-Check in was easy. Kitchen was well equipped for our needs, and it was wonderful to have use of the washing machine. The staff who communicated via What's App were quick to respond and extremely helpful. Able to walk to major sites, many restaurants and shopping, outdoor markets and grocery nearby. A bit far from train station. The only issue we had was that under the skylight in the loft area there was visible water damage and some mildew in this same area.

Very nice property! Clean and conveniently located. The communication was timely too.

I did not get a reply from the message I sent you. I would have appreciated knowing in advance what the check in process was. I spent two hours on the phone with ******* getting conflicting information before I finally got to Gulia. Once she explained how to check in, it was simple. All I wanted was to know in advance where I needed to go so I could plan. Having to go to the hotel could have been said under check-in instructions. I would have appreciated instructions on how to use the washer. Can you put a shelf in the shower? I had to put my toiletries on the top of the commode which was a PITA. Stepping down from the shower is precarious. If you get a customer with mobility problems, they could get hurt. You might want to put a transitory step in. I liked the apartment and loved having a fridge, stove and washer. Overall, it was a pleasant stay and I recommend.

Great location. Walked to all the sites including two grocery stores nearby. Parking is a bit far away but it’s downtown florence! Our kids loved the loft as well.