Fantastic hotel, perfectly placed for a easy tram transfer from the airport, less than 10 min walk from the last stop. Very friendly staff, especially the English gentleman working there. Our room was recently renovated and was top notch, brand new everything. The bathroom, small but excellent and the shower was brilliant. The room (409) top floor over looked the Medici Chapel and a small square that had a cafe and restaurant. Once the excellent double glazed windows were closed it blocked out 99% of the street noise. The hotel is located perfectly for exploring the city, just around the corner the market and leather market. The Duomo is 5 min walk away. Breakfast is wonderful, great selection and what a beautiful room to have breakfast in. All the staff were extremely pleasant and always smiling. I wouldn't normally write a review but this hotel and staff definitely deserve a good review. Can not recommend enough.