Happiness20216945495
May 8, 2024
We had a wonderful stay at the Pelican Grand Beach Resort over a long weekend. We were in town for a local event, so didn't get to spend as much time at the beach as we would have liked, but did get to enjoy the pool and lazy river, which were very clean and inviting. Staff member, Rick, could not have been nicer, he made you feel like you were a part of the family. He wouldn't let me put my towel down on my chair because he said I was on vaca and he could do all the work. Very sweet! Other hotel staff we encountered were also friendly, and their text service for the valet was very helpful. Our suite was beautiful, we loved the balcony view and the living room we could relax in. The beds were very comfortable, too. Our one major issue was the shower, the water was scaulding hot no matter how you adjusted the temperature, on our 2nd day the handle broke off and we had to shove it back on to adjust the nozel. Even then, we only had hot water. We texted staff about this, but never heard back from them, so we alerted the front desk at checkout. This was our only negative during out stay. We had a lovely breakfast on the terrace and really appreciated the infused water at the front desk. The hotel is in a great location as well, on the beach and close to many great restaurants and shops. We are looking forward to returning to the Pelican Grand the next time we're in Fort Lauderdale.