Guest User
January 28, 2024
Stayed here while attending an event at the nearby Embassy Theater, which is about a block away. Upon checking into our room; 212, we found that the toilet wouldnt flush, and called the front desk. They gave us the option of waiting on maintenance to fix it, or to just get a different room. We opted for the new room, and got a free upgrade in the speedy and professional process. Entire issue took less than 10 minutes. No harm, no foul. Our new room; 524, had a view of the baseball park next door, which was uneventful because its currently January, but, in the spring/summer could be fun if youre a baseball fan. The 2nd room, the free breakfast in the morning (wife especially liked the waffles), the location, the staff, were all excellent. We encountered staff on all shifts, at check in, again at 2am when I needed a drink from the lobby store, and then at check-out. Each and all were great.