Sheraton Fort Worth Downtown Hotel

The Hotel was amazing, the front desk was very helpful and incredibly professional. I would 10/10 stay with them again. I enjoyed my stay and can’t wait to go back.

Even though we live in Arlington, we spent two nights here for a wedding of the daughter of some good friends. I go by this hotel several times a month but had never been inside. It's a beautiful property that's well maintained. It does suck that the parking garage is valet only and it's $48/day. I think that is ridiculous. They also have a surface lot that you can use for $25/day. I'd be upset about that too (this is Fort Worth, not LA or DC) except after we got home, I realized that they hadn't charged me for the parking. Not sure whether it was intentional or a mistake but I'm not going to question it. Our room was great. We were in the South Tower. We didn't see any signs of construction in the hotel so I'm assuming it's completed. Very freshly updated, plenty of USB-A and USB-C ports on the height (electrically) adjustable table and by the beds. There's a fridge in the room and there was water (free) for us. Everything appeared to be very clean. The only negative I noticed was that with this beautiful room with everything being updated and in perfect working order, the towels were something out of a Motel 6. They were the roughest, most "non-plush" and worn towels you can imagine. These things need to be retired to the rag bag. Really odd with as nice as everything else was. When we checked in, initially I was told there wasn't a room ready and they wanted a number to text me at when it was. I wasn't upset but just asked when they expected that to be. The young lady asked me to wait so she could ask her manager. He was busy helping someone else, so I had to wait 5-10 minutes. Again, I wasn't upset and when he did come over, he was very nice and apologetic for my wait and took $40 off our daily rate. That was quite unexpected but certainly appreciated. Currently, Commerce Street is closed for construction just north of the hotel so that actually helps with traffic but if you're going to drive north, you'll need an alternate route. We actually walked up Commerce to Sundance Square and there being no traffic was great. There is also construction just east of the hotel as A&M expands their presence in Fort Worth. So, Calhoun, which is one-way southbound is only one lane but that didn't pose any issues I would see. Just on the east side of Calhoun is where the surface lot is for the hotel. You can access it with your room key, and you'll also need that to get back inside the hotel on the east side. We also had access to the Sheraton Lounge on the 10th floor. They have coffee, expresso, canned sodas, water, juices and snacks available throughout the day. They also have a breakfast from 6:30-9:00am and happy hour (wine and beer?) and snacks in the evening. We didn't do breakfast or happy hour but went up there during the day. They have tables, chairs, sofas where you can sit and read, work or just look out the windows. I do think they need to have someone check on the area more frequently. They ran out of drinks, and it was quite a while (next day)

My room was recently refurbished. Everything is new and nice. All the workers (front desk, bar, and room service) were nice and helpful. My room was on the rail side, which is noisy at night. My solution was to turn the fan on the AC/heating unit on at night, which drowned out the street and rail noise. The fan defaults to AUTO, and you can change it to run constantly on LOW or HIGH. There is a large exercise room with newer equipment. I didn't use it, as I walked downtown as my exercise. As other reviewers noted, it's a 15 minute walk to downtown. A big plus for me was that the hotel is a few blocks from a rail station. My coworker took a Lyft from DFW to hotel for about $100. I took Texrail for $2.50. DFW is a huge airport. You need to get to Terminal B. It's a spacious, clean, and safe train. Buy your ticket and get off at Fort Worth Central Station (the next to last stop). Then walk about 4 blocks. I discovered a cool neighborhood at the Grapevine/Main Street Station on the rail. There are a lot of good restaurants and shops. The tourist office in the Harvest Hall can hold your luggage for a few hours while you wander around. Make sure to stop there on the way from/to DFW.

Overall we had a lovely stay. However, the construction around the parking garage is very inconvenient and makes entering and exiting the facility very confusing.

A lot of renovations going on outside and inside property. Not very pleasant experience

I booked 3 nights during UIL State Cheer Competition- as my granddaughter was participating in it. I did not expect the major construction going on in and outside of the hotel. A temporary room was set up for breakfast (clearly it was far from the kitchen as food orders were phoned in and then brought on a cart from "somewhere." Lunch and Dinner options were simply "to go." I was expecting an upscale dining experience available within the hotel. The parking garage was full and the overflow lot was out behind the hotel, across the street in yet another "work zone." There was no security for vehicles as the gates were disabled. No validation needed so ANYONE could park there- or explore the parking lot and possibly vandalize hotel guest vehicles easily. The heated indoor pool was closed- and this was an amenity that my family was looking forward to since the outdoor weather was chilly. The TV in my room had on demand movies available one of the 3 nights- although I reported that it was not working, and an "engineer" came to check it out, and promised he would contact the provider to correct it. All functions of the TV were then disabled, it was not corrected, and I received no further update. The overall look of the hotel was that it was in disarray due to the construction, however the PRICE of the rooms was still at a premium. If I had any choice to cancel and go elsewhere, I would have- but due to the convention center activities, all hotels were fully booked.