Guest User
June 2, 2024
We stayed on the second floor. It appears the entire floor is sloped. It's especially noticeable from inside our room. We walk downhill to go from the living room to the bedroom. The floor is so sloped and slanted! It's also slanted the other way, away from the window. Our bed seems to be at the low point of the suite. The tile in front of the sinks is busted, so when you step on it, it gives. The whole flooring is a mess! The toilet doesn't flush half the time (you have to hold the flusher down), and the shower takes forever to heat up and you can't pull the shower pull up all the way. One of the two burners doesn't work. The bedroom door doesn't latch, and the lock on the bedroom door doesn't work anyway. There is insulation popping up above the washing machine. When we went down to the pool, it was foggy and my son said the water smells. Speaking of smells, all of the bath towels smell like burning petroleum or something, so I assume their dryers aren't working right, either. There are two elevators, and one is currently broken. Everything is broken! Don't they have an engineer on staff??? The sloped floor is probably the most concerning, though. They must have serious foundation issues or something. Two stars just because everything is clean and the front desk staff is very nice.