TownePlace Suites Fort Worth Northwest/Lake Worth

This is my second stay at this hotel, both trips about 4 days each. My first stay was a king suite, this trip a standard king room. This hotel is listed as 3-3.5 Stars, so I understand it to be a more budget-friendly Mariott option, especially for last minute trips when other more preferable hotels are too expensive. The exterior of the hotel is very nice, and there are two BBQ grills and a fire pit out front for socializing. The lobby is nice, but you will smell a horrible industrial strength air freshener that is distributed through mist by a wall-mounted dispenser. There is substantial seating in the lobby. The staff are not very customer friendly, and not as attentive to customer needs as you would expect at a Marriott hotel. When asking general questions, you will feel like you are being a bother. I had a drainage issue in my bathroom sink and it was not a priority. After asking several times about a resolution, I was told that they only have one maintenance guy who travels between all of their locations. The general manager, Lynda, finally came up with a plunger to fix my issue. When I called back down to let her know that the water was still not draining, and she told me that she could bring me some Drano. I ended clearing the drain myself, as she was too busy. They seem understaffed. The electricity was cut off from 10a-4p on my last day due to construction. The beds are comfortable, housekeeping is nice. This will be my last stay here, still a borderline 3 Star.

Property was clean and very quiet. My only issue was the lobby stunk really bad. I spoke to receptionist a supposedly the rain was causing a sewage smell??

There was absolutely nothing to complain about. It was beautiful, clean, and close to everything.

Enjoyed the space and amenities! would stay here again

Too small for a suite.

Great lication and hreat staff

We enjoyed staying here very much! Very clean room and good breakfast options.

The attendants and housekeeping staffs were very attentive. I love the friendliness they showed us when we arrived through the front door. Even upon entering our room, there were signs that offered extra amenities the hotel has especially if you are a grill fanatic (they have a grill for guest to use, or if you need slow cooker, rice cooker etc). They room, bathroom and hallways were clean. Its definitely family friendly, but no bar. But they do have Chedddar restaurant across the street!