Fairfield Inn & Suites Fort Worth Southwest at Cityview

First time staying here but Marriott delivers greatness every time!

Great experiance

The staff was great! We had a great stay!

Easy/fast check in. Room was cleaned well and also smelled really good. No issues with loudness or anything. Breakfast was good. There were multiple options. Overall great stay and will stay here again.

Staff is very friendly and helpful! Close to a lot of things!

We paid a higher price and drove out of our way to get to this hotel because it listed an indoor pool. The pool was more like a bathtub. It was so small, you couldn't swim in it. This was very disappointing to our family.

Comfortable beds. Veey clean and beautiful property.

My husband and I stayed as a part of a group playing in a golf tournament. On the morning of our check-out I walked outside to find our car had been broken into overnight. I spoke to the desk clerk about surveillance cameras and she said the only person who could help me was the manager, Dion, who was off that day. I left my number with her and asked that she have him call me. I called the hotel two days later, after not receiving a call-back and spoke to the front desk rep concerning the surveillance camera’s once again. She informed me that I had to call the police (which I did immediately following the discovery of the break-in) and the hotel would provide the information to whatever detective was assigned to the case. I replied to the representative that she seemed versed in these matters and that break-ins on the property must happen often. She didn’t reply. I left my number and asked, once again, for the manager to call me back. I spoke to the manager, Dion, later that morning. He came off as very rude and condescending, especially considering the damage to my car on the hotel property. He basically told me the hotel was not responsible and they had no obligation to do anything in the matter. I let him know that as a Titanium Elite member of Marriot (meaning I had over 75 night stays at Marriot properties last year) I have not encountered his lack of quality customer service before. I do not recommend the property for the safety of your vehicle and the substandard customer service provided by Dion, the on-site manager.