Best Hotels near Galeria São Bernardo, Fortaleza

Lobby service was good, but after request for room change the service changed a little. The first room that they put me had a door from another room to that one, closed only by the other side, dark room and smelling mopho. The next room was very good, with super cleaning ok. Location in the area of ruins with many chemical dependents, making the night walk dangerous, but during the day it is OK to go to the square that is 2 quarters.

Not a very good hotel. The bed was terrible, the check-in took forever, the corridors do not have an elevator button to go up so if you want to go to the roof top, where the pool is located you must get inside the lift and hope that it is going up before it goes down. The towels were in bad conditions. One night we were tired and decided to eat in the hotel restaurant, a mistake. We ordered hamburgers. The bread and the meat pads were disintegrating, falling apart, it had no taste and was also over cooked. One the good side the breakfast was nice. There was a senior gentleman, that seamed to be in charge who was very nice to everyone and looking after details. Also, the front desk agent during check-out was very nice too. She offered to look after our bags and called the restaurant to make sure they would let us in since it was a little before opening time and we were leaving very early.

We stayed at IBIS Manaus Airport and the IBIS Fortaleza Praia de Iracema. The one in Manaus is a gem. The Fortaleza IBIS is rundown, the general hallways are dirty, look used and are not well maintained. We give it maximum 2,5 - 3 stars! Rooms are small, as is usual for IBIS, but to say that we had ”beachview” (more expensive) is a joke: a small window, with the hotel located on a street a block away from the beach.... Check-in was slow. Our reservation could not be found Check-out even slower. Printer did not work. Bill was promised per e-mail but never arrived. Good thing: Closed and guarded parking space for free. Good to park our rented Hilux!

Location and Access – The hotel is on a prime ocean front position separated from the Praia de Iracema by a busy road. Nearby are many similar high-rise hotels and residences. There are only very limited shopping, restaurant and bar choices within close walking distance. The nearest supermarkets are a 10 to 15-minute walk. Fortaleza centre is 25 to 30 minute walk. Airport is 25 minutes by car – but allow extra time due to a major highway construction project. Close to the Beira Mar with some interesting places and amazing street art. Uber can get you to most places safely and cheaply Google Earth – The hotel can be seen on Street View Architectural Style – A brutal high rise 23 storey building clad in blocks of smoked glass and black and white ceramic tiles I am going to divert from my usual review format as there are issues that have been raised by other commentators on TA which need a response and I think that the hotel management may be in the process of taking action to address these points Staffing and Hospitality – My first hurdle. I don’t speak any Portuguese. Before arrival email enquiries were responded to quickly, professionally and in English. Check in and Check out on 2 occasions went very smoothly and any requests dealt with satisfactorily including storage of luggage during a side trip to Brasilia. Door and security staff were always very welcoming. Housekeeping – invisible but excellent with room and public areas perfectly clean. Restaurant staff equally hospitable with the egg chef even taking time (as well as cooking) to write on guests’ egg orders “Tenha um bom dia – Luana!” Restaurant – Breakfast – Part of my stay coincided with Carnaval weekend when the hotel was full. During those few days the buffet breakfast was very busy and free tables were difficult to find. Despite this the buffet was always well stocked. Comments have been made in other reviews about the contents of the breakfast buffet. I have to say I found the variety and quantity of the international and local specialities on offer more than adequate and combined with eggs, omelettes and tapioca dishes cooked to order was more than sufficient to satisfy any appetite. I had dinner only once during my stay mainly due to the limited menu choice and prices higher than in other restaurants Public Areas – There is a small manicured garden at the entrance and a covered area with seating. The double height reception area looks to have undergone a recent renovation and you would hope to be a sign of things to come. On the ground floor is a well equipped Gym. On floor “J” (first floor) a small pool area, jacuzzi, sauna, play and games rooms. The whole of this area looking very tired and by the time of my departure the pool, jacuzzi and sauna had been demolished and were due to be replaced over a 45 day period 4 lifts serve all floors and I never had to wait more than a few seconds for one to arrive. Corridors leading to guest rooms are fairly bleak and d

I have been loyal to that hotel 3 times in a row. But my last experience, during the pandemie was HORRIBLE. A CUT OF AC FOR 3 1/2 HOURS, WITHOUT WARNING, TO SAVE MONEY BECAUSE NOT ENOUGH PEOPLE. Nobody told me this; I asked why, I got reasons all as fanciful as each other!THE TRUTH, BEFORE LEAVING. If you can t afford to look like a 5 stars hotel, don t pretend it with the rate! The cherry on the cake was a morning, because everything was so old-in terms of food, to find some eggs of cockroach eggs in corn flakes- i do have substantial proofs, pixs, videos, & more.... The owner Fernando had the audacity to talk to me nicely about the situation-not to eat french fires in order to have clients satisfied- EXCUSE ME, it's normal! it's not a favor(maybe Brasil, not anywhere else, travel Dear!) I paid, and got expulsed, because too demanding????- in a middle of a pandemic!!, to satisfy the little ego and unprofessionalism of that owner who makes you think he is rich-quite the opposite!.... (He didn t speak english well, -not his fault, but that s ok.) His action was almost criminal. To expel people in the middle of a pandemic in a dirty, unprofessional way, who pay a 5 star (but in fact, it is only 1 and a half star) and who have asked for explanations.

Thoroughly enjoyed my stay at this hotel. The staff were all amazing, all of them were happy to go the extra mile for you whatever the request, in perfect English no less. The facilities were great, although the pool area could get a little crowded on busier days. The rooms were very spacious, the air conditioning was extremely good, although the decor was a little dated. Room service food wasn't great but when is it ever? A great location, right across the road from what felt like one of the safer areas on the beachfront.

We spent beautiful days at the hotel My second time there and I want to come back soon. Nothing to complain thank you for all the receptivity of staff care to clean the environment, everything very perfect

I never had to stop and report some things about some hotels in my life, but this time it will be necessary. In these 6 days some things were perceived, for example: When we arrived, blood was seen in the stick of the rug and blood drops by the bed linen; air-conditioned with very low autonomy, we had to spend the 6 days with a fan. We tried to change the room but we did not succeed for the high occupation; on day 24, where our first breakfast was because on day 22 we arrived at the afternoon and on day 23 we made a trip to the morning, The official who was there was with a mega closed face and even a guest discussed with her the way she replied about the lack of coffee. Well, after that, another helper was a little more sympathetic; WhatsApp's reception service is very bad, answers were too long. Receptionists are not so hosts, except the collaborator Carol, she was very lovely and treated us well. We know that the hotel has nothing to do with the particular conditions of each guest, but no information should be disclosed, information may harm someone's life. We all know that by a phone call we can pass through anyone. Wi-Fi was not reached until room 305, it was not working practically;

Clean room with freezer, hot furnishings (even without panel is still good to have), balcony, air conditioning in both ambients (room and room), friendly reception, great location and fat meal.

The perfect location for anyone going to a event at the Ceará Event Centre.It is 15 minutes from the road, and type 3 minutes from the Event Centre, along with the very persistent Iguatemi. The room was comfortable (i stayed in a executive room), with good cleaning and quality bed linen. cable TV, wifi, air conditioning ok.My reservation is in relation to the size of the bathroom box. I saw several comments from people who have already been home there, but I paid to see with my eyes, rs. The box is MINIMUM! I have no problem with small spaces, but that box gave me claustrophobia. And the water of the shower falls all widely, so it was impossible to take a bath with the open box. I took a bath at the hurry to get out there. I've got 1.57 and 60 kg, so if you're a big person, you'll have a worse experience. I asked for dinner to eat in the room and it took more than 1 h to arrive because the kitchen official was in rest time, even being 19h. But ok. Breakfast fat and varied, staff, modern building.