No.20 Huandao South Road, Nanhai District, Foshan, Guangdong, ChinaView Hotel Details
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Crowne Plaza Foshan Nanhai Guest Reviews
4.8/5
Excellent
2830 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(2830)
Positive reviews(2785)
Reviews with photos/video(608)
Delicious breakfast(194)
Friendly front desk staff(181)
Secluded lake view(94)
Great swimming pool(78)
Close to amusement park(73)
Has play area for children(67)
Perfect for kids(64)
Negative reviews(45)
Cherry888
Double Beds Standard Lake View Room
Stayed in Sep 2024
Family
69 review
4.0/5
Very Good
Posted on Sep 6, 2024
Clean. Very quiet. Comfortable bed. Strong shower. Good breakfast quality. Very convenient to go Guangzhou South Railway Station.
Response from Property: Dear guest,Thank you for your stay with us at Crowne Plaza Foshan Nanhai. We were pleased to note that you appreciated the room and breakfast of our hotel.Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!
Anonymous User
Double Beds Standard Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
We had a wonderful stay at the Crowne Plaza Nan Hai hotel during our recent family vacation. The hotel was incredibly well-suited for families - the rooms were spacious and clean, with plenty of space for our family of four. Thank you Alice, the hotel manager, she went above and beyond to ensure our comfort, offering helpful transfer and accommodating our needs promptly.
The hotel's breakfast buffet was incredible, offering a wide variety of delicious hot and cold options to fuel us up for our busy days. The kids loved the made-to-order porridge and the selection of fresh pastries.
We also enjoyed spending time at the hotel's large, well-maintained kids and standard swimming pool. The kids had a blast splashing around and burning off energy, while we parents were able to relax poolside. The adjoining kids' playroom was an added bonus, providing a fun indoor space for the little ones to play.
Overall, the hotel provided an excellent home base for our trip. The combination of comfortable accommodations, attentive service, family-focused amenities like the breakfast and pool, and the kids' playroom made this hotel a perfect choice for our family getaway. We would absolutely stay here again and highly recommend it to other families looking for an stress-free, enjoyable vacation experience. It is very nearby Chimelong theme park as well.
Response from Property: Dear guest ,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our team service made your stay experience more memorable. We will continue to strive in delivering qualityservices, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,
J_Fam
King Bed Standard Room
Stayed in Aug 2024
Family
27 review
5.0/5
Outstanding
Posted on Aug 10, 2024
I always love staying in crowne plaza for my baby to enjoy the kid’s club. The view from the room is excellent. Corner room 3006 has so much view to see.
Response from Property: Dear guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Foshan Nanhai .We are very glad to know that our kid's club and room's view make your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to providecomfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thankyou! Sincerely,
Genesia
King Bed Standard Lake View Room
Stayed in Aug 2024
Business travelers
11 review
4.2/5
Very Good
Posted on Aug 27, 2024
The scenery here is wonderful.
Response from Property: Dear Guest ,Thank you for taking the time to share your feedbackregarding your recent stay with us at Crowne Plaza Foshan Nanhai.We are very glad to know that our guest room and the scenery helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to providecomfortable and friendly accommodations.Thank you again for your feedback and support and we lookforward to welcoming you back in the near future. Thankyou! Sincerely,
Guest User
Double Beds Standard Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Really nice hotel, the staff was super helpful. I accidentally locked my food delivery and they kindly helped me unlock it and bring it to the room. I believe his name was Harry. Furthermore at checkin we gave our IHG member number and got upgraded and got a complimentary drink at the lobby. Overall, highly recommended if you’re coming or going to Guangzhou South railway as it is only a 10-15 min drive!
Response from Property: Dear guest, Thank you for choosing Crowne Plaza Foshan Nanhai as your stay. We sincerely bring intimate and efficient service to every guest, and we are very honored to see your appreciation and recognition of the hotel staff Harry. We will continue to work hard to bring you more impeccable professional service and detailed experience, so as to make your journey perfect. Looking forward to your visit again!
MOHAMED
Double Beds Standard Lake View Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Nice hotel and service
Response from Property: Dear guest. Thank you for choosing the Crowne Plaza Foshan Nanhai. Our hotel is known for its warm hospitality and we are honored to have received your positive feedback on our services. Your recognition is the driving force behind our continuous efforts to improve and perfect our services. Thank you again for choosing to stay with us!
KBell
King Bed Standard Room
Stayed in Sep 2024
Couples
11 review
4.2/5
Very Good
Posted on Sep 9, 2024
Depending on your needs this hotel may be suitable. Definitely a family oriented hotel, there was a massive recreation park next door. About half an hour taxi ride to the main centre. There was a metro station within 15 minutes walk but we did not use the metro system. A cluster of small shops at the rear of the hotel for basics.
Response from Property: Dear Guest ,Thank you for choosing the Crowne Plaza Foshan Nanhai and share your valuable feedback.Our hotel is located near by the Wenhan Lake Park, it is only about 5 kilometers from Guangzhou South Railway Station.Once again, we thank you for your feedback and look forwardto your continuous support in the near future. Thank you!Sincerely,
Maksym
King Bed Standard Lake View Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Great hotel with a nice view and beautiful rooms. The Swimming pool is enormous and the water is perfect. Breakfast is awesome and sometimes you can get a discount if you pay for it in advance.
Response from Property: Dear guest, Thank you for choosing Crowne Plaza Foshan Nanhai as your stay. We sincerely bring intimate and efficient service to every guest, and we are very honored to see your appreciation and recognition of the hotel swimming pool and breakfast . We will continue to work hard to bring you more impeccable professional service and detailed experience, so as to make your journey perfect. Looking forward to your visit again!
Guest User
King Bed Standard Lake View Room
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The food was great. There is a variety of Western and Chinese food. Hotel rooms are clean and staff is very friendly
Response from Property: Dear guest,Thank you for your stay with us at Crowne Plaza Foshan Nanhai .We were pleased to note that you appreciated the Food of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our restaurantservices, and we hope to welcome you back again in the near future! Sincerely.
Almazbek
King Bed Standard Room
Stayed in Jul 2024
Couples
4 review
4.5/5
Great
Posted on Jul 11, 2024
Hard to communicate, but they try to use translators. The breakfast buffet is amazing, but the kitchen staff is very slow to refill. The bathroom tube is great, but it is hard to keep water in, leaking water run away.
There's no need to pay a deposit. That's great. The fridge only contains water.
MTR station 10 min walking.
Total is 8 from 10
Response from Property: Dear Valued Guest,Thank you for sharing your experience at Crowne Plaza Foshan Nanhai. We feel sorry for all the inconvenience cause, our hotel management attaches great importance to this case and made a thorough investigation immediately after that. We are looking forward to have in-depth communication with you about this. Welcome to contact us anytime if you are available. Thank you again. General Manager—Alan Zhao
Guest User
Double Beds Standard Lake View Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jul 2, 2024
Situated at a nice neighborhood close to the lake which provide good morning walks.
It is close to the railway station when travelling by high speed train.
Staff are friendly and very helpful to solve problems.
The quality of the breakfast could be better although it comes with a of choices.
Response from Property: Dear guest ,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our team service made your stay experience more memorable. We will continue to strive in delivering qualityservices, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,
Guest User
Double Beds Standard Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is good, clean and big enough for our family.
Gloria and Ava are very friendly staff at the reception .
It was a nice stay in hotel
Kids are happy and enjoy
Will come back for next trip
=]
Response from Property: Dear guest, Thank you for choosing Crowne Plaza Foshan Nanhai as your stay. We sincerely bring intimate and efficient service to every guest, and we are very honored to see your appreciation and recognition of the hotel reception Gloria and Ava. We will continue to work hard to bring you more impeccable professional service and detailed experience, so as to make your journey perfect. Looking forward to your visit again!
Chiun Wei
Double Beds Standard Room
Stayed in Jun 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Jun 13, 2024
Awesome location near metro station wiv 2mins walk. Free laundry services n minor library.
Response from Property: Dear guest ,Thank you for your stay with us at Crowne Plaza Foshan Nanhai.We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantlyimprove our quality even further as we hope to exceed overand beyond our guest expectations. Thank you!Thank you once again, we look very much forward towelcoming you back in the future. Thank you!Sincerely,
Guest User
Double Beds Standard Room
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 29, 2024
Everything is very good. The only thing can be improved is that the pillows are too hard and high. Also didn't replace the bedsheets on the 2nd day.
Response from Property: Dear guests, Thank you for choosing Crowne Plaza Foshan Nanhai. The hotel offers a variety of pillows, you can contact the front desk if required.We change your bed linen regularly.To request fresh bed linen ,just place the “Green card” on your bed.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely
Guest User
King Bed Standard Room
Stayed in Jul 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Jul 28, 2024
very nice hotel around this area, will book this hotel again next time.
Response from Property: Dear guest, Thank you for choosing Crowne Plaza Foshan Nanhai as your stay. We sincerely bring intimate and efficient service to every guest, and we are very honored to see your appreciation and recognition of the hotel . We will continue to work hard to bring you more impeccable professional service and detailed experience, so as to make your journey perfect. Looking forward to your visit again!