To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(2195)
Positive reviews(2142)
Reviews with photos/video(474)
Near shopping area(219)
Convenient for shopping(208)
Friendly front desk staff(109)
Tasty food(61)
Great swimming pool(29)
Good views(16)
Luxurious(11)
Negative reviews(53)
Guest User
PANORAMA CITY VIEW KING DELUXE ROOM
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Very comfy environment with helpful staffs.
Enjoyed staying in this hotel this time very much.
Will also book this book next time arriving Shunde.
Response from Property: Dear Guest, Thank you for choosing our hotel and sharing your stay experience with us. It is delighted to know you have great stay experience in our hotel. Your kind feedback will surely serve as encouragement for us to be better in future. hanks again for your sharing and look forward to welcome you back at Hilton Foshan Shunde.
vodovatova
PANORAMA CITY VIEW KING SUPERIOR ROOM
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Very nice hotel, big rooms, everything is automatic, I liked it very much.
Response from Property: Dear Guest,Thank you for choosing our hotel and sharing your stay experience with us. It is delighted to know you have great stay experience in our hotel. Your kind feedback will surely serve as encouragement for us to be better in future. hanks again for your sharing and look forward to welcome you back at Hilton Foshan Shunde.
Guest User
TWIN SUPERIOR ROOM
Stayed in Dec 2024
Business travelers
76 review
4.5/5
Great
Posted on Dec 18, 2024
Very nice room. The hotel is connected to a big shopping mall which makes it very convenient. No concierge or staffs that help with your luggage though. Receptionists should have some smiles on their face. I wish they could really avoid giving out smoking room to a guest who requested a non-smoking room. Was very tired from traveling. Waited for checking in and after going up to the room, had to come down to report a cigarette smell and requested room change.
Guest User
TWIN SUPERIOR ROOM
Stayed in Oct 2024
Business travelers
6 review
4.2/5
Very Good
Posted on Nov 11, 2024
New and nice decorations, clean, not crowded, good breakfast with a great coffee test, just need to support the front desk with people good at English
Response from Property: Dear Guest, Thank you for choosing our hotel and sharing your stay experience with us. It is delighted to know you have great stay experience in our hotel. Your kind feedback will surely serve as encouragement for us to be better in future. hanks again for your sharing and look forward to welcome you back at Hilton Foshan Shunde.
Lucaslim9969
PANORAMA CITY VIEW KING SUPERIOR ROOM
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Awesome hotel !
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shunde. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
TWIN DELUXE ROOM
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on May 28, 2024
The WiFi Connection is not good enough. The USB charger is not function properly and my devices cannot be charged fully.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shunde. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
TWIN SUPERIOR ROOM
Stayed in May 2024
Couples
7 review
4.5/5
Great
Posted on May 22, 2024
Excellent location near to malls. Hotel maintained in tip-top condition and room was clean. Will book this hotel again when I next visit Shunde
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shunde. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
PANORAMA CITY VIEW KING SUPERIOR ROOM
Stayed in Apr 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Apr 30, 2024
It was a great stay other than the bathroom has a sewage smell when on. Pretty sure they will rectify it as we have already feedback to the hotel. Breakfast can be improved.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Foshan Shunde. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
TWIN DELUXE ROOM
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Nice location, accommodations and atmosphere. We stayed for 2 days. Although the weather is horrible, we still enjoyed our stay there. Two things are not super satisfying: one is people smoking in the room and the smell lasts. The other is the sockets for 110 volts is broken
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Foshan Shunde. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Melisa Sing Tong
TWIN SUPERIOR ROOM
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 30, 2024
It served us for our purpose. We would visit again!
Response from Property: Dear Guest, Thank you for choosing our hotel and sharing your stay experience with us. It is delighted to know you have great stay experience in our hotel. Your kind feedback will surely serve as encouragement for us to be better in future. hanks again for your sharing and look forward to welcome you back at Hilton Foshan Shunde.
Ka Meng
TWIN SUPERIOR ROOM
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
A fantastic hotel with good location and staff. I would like to special thanks Kevin. L, the front desk agent. Thanks for his hospitality and kindliness. He is so helpful to all of our requests. What a surprise is when he knows my wife birthday during our stay, he still prepared a cake in a very last minute call. A great surprise and gift. Thanks !
Response from Property: Thank you for your glowing review of our hotel. We are incredibly grateful for your kind words and the time you took to share your positive experience. Your feedback serves as a tremendous source of motivation for our team, who work diligently to provide exceptional service and create a comfortable environment for all our guests. It is truly rewarding to know that we were able to meet and exceed your expectations during your stay. We are thrilled that you enjoyed the well-appointed accommodations, convenient location, and the overall ambiance of our hotel. Our dedicated staff takes pride in ensuring that every detail is taken care of, from the cleanliness of the rooms to the efficiency of our services. At Hilton Foshan Shunde, we strive to make each guest feel valued and special, and we are delighted that we achieved this goal with you. Your satisfaction is always our top priority. Once again, thank you for choosing our hotel for your recent visit and for sharing such wonderful feedback. We genuinely appreciate your support, and we look forward to welcoming you back in the near future.
Holden Chen
TWIN EXECUTIVE ROOM
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Great hotel. New, next to big shopping mall. Ladies from executive lounge are super friendly. My kids love the experience! We will come back again. 😁👍
Response from Property: Thank you for your glowing review of our hotel. We are incredibly grateful for your kind words and the time you took to share your positive experience.Your feedback serves as a tremendous source of motivation for our team, who work diligently to provide exceptional service and create a comfortable environment for all our guests. It is truly rewarding to know that we were able to meet and exceed your expectations during your stay.We are thrilled that you enjoyed the well-appointed accommodations, convenient location, and the overall ambiance of our hotel. Our dedicated staff takes pride in ensuring that every detail is taken care of, from the cleanliness of the rooms to the efficiency of our services.At Hilton Foshan Shunde, we strive to make each guest feel valued and special, and we are delighted that we achieved this goal with you. Your satisfaction is always our top priority.Once again, thank you for choosing our hotel for your recent visit and for sharing such wonderful feedback. We genuinely appreciate your support, and we look forward to welcoming you back in the near future.
HHK hk
TWIN SUPERIOR ROOM
Stayed in May 2024
Travel with friends
87 review
4.5/5
Great
Posted on May 2, 2024
The hotel is new one but system is not so good for lights .
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Foshan Shunde. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Chee Meng
TWIN SUPERIOR ROOM
Stayed in Dec 2023
Family
12 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Enjoyed our stay in this hotels and room cleanliness was great. Staff was helpful and friendly but the only little setback was the shopping mall beside was boring.
Response from Property: Thank you for your glowing review of our hotel. We are incredibly grateful for your kind words and the time you took to share your positive experience.Your feedback serves as a tremendous source of motivation for our team, who work diligently to provide exceptional service and create a comfortable environment for all our guests. It is truly rewarding to know that we were able to meet and exceed your expectations during your stay.We are thrilled that you enjoyed the well-appointed accommodations, convenient location, and the overall ambiance of our hotel. Our dedicated staff takes pride in ensuring that every detail is taken care of, from the cleanliness of the rooms to the efficiency of our services.At Hilton Foshan Shunde, we strive to make each guest feel valued and special, and we are delighted that we achieved this goal with you. Your satisfaction is always our top priority.Once again, thank you for choosing our hotel for your recent visit and for sharing such wonderful feedback. We genuinely appreciate your support, and we look forward to welcoming you back in the near future.
Guest User
TWIN SUPERIOR ROOM
Stayed in Mar 2024
Family
4 review
4.5/5
Great
Posted on Mar 30, 2024
nice room and clean toliet, parking at hotelis easy access.
Response from Property: Dear guest,Thank you for your glowing review of our hotel. We are incredibly grateful for your kind words and the time you took to share your positive experience.Your feedback serves as a tremendous source of motivation for our team, who work diligently to provide exceptional service and create a comfortable environment for all our guests. It is truly rewarding to know that we were able to meet and exceed your expectations during your stay.We are thrilled that you enjoyed the well-appointed accommodations, convenient location, and the overall ambiance of our hotel. Our dedicated staff takes pride in ensuring that every detail is taken care of, from the cleanliness of the rooms to the efficiency of our services.At Hilton Foshan Shunde, we strive to make each guest feel valued and special, and we are delighted that we achieved this goal with you. Your satisfaction is always our top priority.Once again, thank you for choosing our hotel for your recent visit and for sharing such wonderful feedback. We genuinely appreciate your support, and we look forward to welcoming you back in the near future.