Sheen Falls Lodge

The Sheen Falls Lodge was a real treat! It advertises as 5 star hotel, we experienced it as 5 star. From the moment we arrived there was somebody there to take our luggage, check- in was smooth and professional. Our room, straight overlooking the Falls was wonderful. The service we experienced during our stay was super. There was a slight issue with the heating, rang reception, it was sorted in 15 min, exactly what you expect from a 5 star hotel. It is always a 2-way requirement. The hotel, setting etc has to be great, and then the staff has to be great. One does not work without the other. During our stay, we experienced a great team at check-in, in the dining room, in the gardens. We could not fault it. We will be back. Thank you for making our wedding anniversary so wonderful.

Loved our stay!

Area is remote and the spa is outdated. There’s not much to do at the hotel most activities require leaving the premises. The hotel is well suited for as a travel stopover to other destinations .

Stayed here recently for two nights. Booked a beautiful signature suite which was directly overlooking Kenmare bay. Gorgeous room with stunning scenery to all around. Room was very clean, large bathroom with an extremely comfy bed also. Opted for room service one of the nights. Menu was a limited. Food was decent, nothing amazing. We booked a lift into Kenmare for the second night availing of the complementary shuttle service offered to guests. We booked this the previous day for 8.15pm as we had an 8.30pm reservation in Kenmare. This was not accommodated however as even though we arrived early, nobody was there at the time and we were late for our booking as a result. Bit disappointing that the hotel offers this service but made no real attempt to stick to the booking. Had drinks and food in the bar one of the days also. Again beautiful setting. Food was relatively good. Found the service slightly unsatisfactory and my partner even commented on the differences in how some guests were being treated compared to others which was definitely noticeable. Service everywhere else in the hotel was great it must be said but the bar staff definitely left it down on this occasion. Overall an enjoyable stay, our second time staying at Sheen Falls however I would expect slightly better in terms of the issues above given the 5 star status of the hotel. We do still really enjoy visiting though and would recommend.

A gorgeous location and very relaxing but a slightly muddled, old fashioned hotel. It felt a bit tired to me with a mix of decor. I'm really not keen on spending over 400 euros a night for a room with a plastic toilet seat either and a hairdryer that didn't work. That said the rooms are large and very comfortable and we did have a lovely view of the Falls. My mum and I had a massage, both of which were excellent and really made the stay worth it, although the therapists really try and upsell hard. Too hard. Its not necessary. But the real problem here was the food. Its just massively below the standard that it should be. The breakfast buffet needs bringing right up to date, it was very limited and very old fashioned - not even a granola - no flourishes or real variety. Room service was quite awful. I tried a traditional Irish stew given it was our first night in Ireland, it was warm, not hot, looked like it had been sitting all day in a pot, the meat was fatty, the broth tasteless. The salt pot was empty, no butter. I mentioned this at reception on check out and was ignored. It felt like the hotel only cares about weddings. When queuing to ask if our room was ready both receptionists walked off and didn't even acknowledge me standing there. they were seeing guests for a wedding to their room with their tote bags and free gifts.

Property was beautifully located by a river and was so peaceful and quiet. Staff was very helpful and accommodating. Pool/spa area was lovely and very relaxing. I would definitely stay here longer next time.

Superb place! The setting is amazing! The Falls are right next to the Lodge and are gorgeous. We had a suite next to the falls and loved the sound! Beautiful walking trails. The pool was nice and we loved our suite. My biggest regret is we only spent one night here!

A wonderful stay at this excellent hotel. Location difficult to beat adjacent to the falls. A mile out of lovely Kinsale but regular free shuttle service so not a problem. Very warm welcome on arrival and a very spacious, well equipped room overlooking the falls. We ate in the brasserie and the gourmet Falls restaurant. Both excellent. Breakfast also very good. Only real issue was with the spa which is tired and in need of serious investment to bring it up to standard. Other than that hard to fault.

Beautiful location, exactly as I was hoping it would be. 5 star hotel, 5 star service. Friendly staff went out of their way to make sure I was happy and taken care of. I did the horse riding and falconry activities and both were superb. The hotel is an easy walk from Kenmare town, and the hotel arranged for a ride for me to the town after I checked out. Food was delicious. I had afternoon tea as well as breakfast. I would absolutely recommend Sheen Falls Lodge, and will stay here again on my next trip to Ireland. Love it.