SureStay Hotel by Best Western Clermont Theme Park West

Enjoyed my stay.

I definately would stay at this property again. The room was clean and comfortable. The staff and management were very friendly, helpful and welcoming. The Best value for your money in Florida. Ill see you next year!

This is a decent hotel for the price. It’s a typical budget hotel. The staff was extremely friendly, helpful, and courteous. The room was quiet for the most part and on the surface it was clean. The bed was comfortable. The room had standard amenities. However, if you are looking for anything above and beyond, this isn’t for you. The comforter/top blanket on one of the beds had crumbs on it, long black hairs, and multiple stains (at least 2 that were very likely blood. They looked like they had not been washed. Since this was not a blanket I was going to use for sleeping, I just threw it on the floor. The bathroom had stains/spots that hadn’t been cleaned both on wall behind the toilet and on wall in front of toilet. The shower/tub had a lot of mildew around the nonslip pads. There was a pill left on floor from a previous guest. This would have potentially deadly if a child or pet had found it. The floors were clean if you looked at them but walking around without socks made you realize they hadn’t been mopped. Again, we did not expect 5 star accommodations at quality inn, but we didn’t pay $100 a night either. This wasn’t a cheap hotel. I would stay there again bc the beds were comfy and it was quiet. But I think the cleanliness could be kicked up a notch.

It is OK.

Tub was too dirty to use to shower.

Let’s just say the owners really love their investment and keep it clean and bright. Beds and pillows are comfy and sleepable lol. Yes it’s an older place but it’s reasonably priced and clean. I’ve stayed several times and never had any issues.

I have stayed at this hotel multiple times over the past few years. The location and price point work out great for my business trips. The staff are friendly and helpful. If a problem arises the staff quickly resolve the issue. I plan to stay again in the future.

Filthy floors, smelt bad, dingy smelling bathroom. My garage is cleaner than this place

The hotel is renew and perfect.