Franklin Township Hotels with Airport pickup service

Staff was good and for the most part, the stay accommodated our needs in terms of location and availability of adjoining rooms. But at this Hilton property for this stay, I was disappointed by the cleaniness of the bathrooms. I had checked in early, but disappointed the room was not prepared to the excellent quality that I am accustomed to. The breakfast was good, the fitness center was good, the location was perfect and the adjoining rooms accomodated my family, but the cleaniness of the bathroom and the function of the bathroom was not excellent. I do hope the standard of excellence is attained in the future. I have been a member for decades and am mostly happy with their accommodations, but unfortunately, not during this stay. The staff did their best during stay so I give credit to their efforts.

The refrigerator and air conditioner are too noisy, it will be noisy for a few minutes, and it will not sleep well

Suitable for family travel

The staff was super friendly and personable, but the hotel was gross. Very dirty room;stains and torn carpet, blood on bathroom door, stains on walls and ceilings, furniture with holes/stains, fridge with missing parts, dirty dishes in dishwasher, broken hair dryer, called front desk immediately and sent person up who wiped off the door with a wet napkin. It was blood!!!Dirty napkins, garbage bag on floor, candy smashed into the carpet. The housekeeping supervisor was appalled at the condition. Blamed it on the maids not understanding English. Breakfast was never ready on time nor was the coffee so we couldn’t reap the benefits of having a free breakfast in the morning. Kids were running around the hotel banging on doors, tossing trash into the elevators, and nothing was done to stop them. We called and complained because it sounded like they were bowling above us the entire time. They should have called security or the police. Multiple people in our group called to complain. We couldn’t sleep. And to top it off, a fire alarm went off and we had to evacuate Monday morning. To pay 1,300 for three nights was a joke. Marriott should be embarrassed by this property.

Very nice hotel. Would stay there again. Everyone was nice.

The rooms are large and the bedding is good. The suite I live in has two bathrooms and three TV sets. The facilities are relatively complete, you can cook and make coffee. The place is quiet and the price is cheap in the local area. Breakfast is a typical American breakfast, cookies, bread, milk, cereals, etc. The bowls were not cleaned for two days. The room is a bit cold, the air conditioner is too dry, the air conditioner is not cold. If only there is a self-service washing machine.

I had a lovely experience at this hotel. I arrived late night and the front desk person was very warm and friendly. I was given a room at the end of the hall and didn't hear a single person. The building is a bit older but all the furnishings were new and the bed was very comfortable. I would recommend this hotel to anyone.

My family stayed here one night for a travel soccer game. We’d never stayed at a Springhill Suites before, so we weren’t sure what to expect. We were pleasantly surprised by the size of the rooms - 2 queen beds and sitting area with desk and couch. Large closet and nice sized bathroom. Mini fridge and microwave. The included breakfast was also better than expected – make your own waffles, scrambled eggs and turkey sausage, a selection of cereals and yogurt, fruit, bagels and muffins. All for cheaper than other hotels in the area! Rooms were clean and lounge area I front where you could eat breakfast was bright and cheery. Definitely will stay here again next time we’re in town for a soccer game.

Nice hotel, good hotel, good hotel

We spent a night because there was a delay at the airport so we missed our connection. The reception was SO NICE. The staff at the counter greeted us so warmly and explained everything we needed to know to get back to the airport and get organized. Maybe I was just exhausted from my trip but seeing their smiles and energy at 2AM just really helped me feel better. The breakfast had a lot of fresh fruit (three different juices, diced, whole and dried), breakfast potatoes and baked goods, perfect since my partner and I are vegan. No explicitly vegan options persay but we could still eat pretty decently for an unplanned stay. Room was very clean. Plus there's a pool. Hooray.