Home Suites Boutique Hotel

I greatly appreciated the quality of the service, not only the whole staff but also the Boss.... and the food is excellent!! If they can organize some tourism package tour on WE, it will be fantastic!!!

The fact that Home Suites Boutique Hotel is ranked on TripAdvisor as the #1 hotel in Freetown says more about Freetown than the hotel. This ain’t no Ritz Carlton. If you’re staying in a basic room, Home Suites Freetown is comparable to a new-ish Holiday Day Inn in the U.S. Approach it with an appropriate level of expectation and you’ll likely be satisfied with your stay. Positives: Design and decor has soul that American chain hotels can only aspire to. Restaurant service depends largely on your server. Most staff were friendly. Don’t hesitate to get out of your seat and flag down your server if your beer is empty. But the food and drink menu is fantastic - I stuck with African omelets for breakfast and catch of the day for dinner (photo attached) and wasn’t disappointed. Comfortable beds and clean rooms. Their “oversized, luxury bathrooms” just means when you open the door, it doesn’t bump into the commode. They were the nicest hotel bathrooms I’ve seen in West Africa but “oversized” and “luxury” are relative terms. Negatives: Terrible sleep quality. The lovely tile floors throughout and sturdy doors meant I heard a lot of footsteps, conversations and comings and goings throughout the night. There’s something about the plumbing, I think, that makes a squealing sound in the walls when other guests flush toilets. Light sleepers might have some difficulty staying asleep. Room power is activated by inserting your key card in a wall device. So if you’re hot and sweaty from touring Freetown, don’t expect to come back to a refreshingly chilly room with cold water in the fridge. You’re gonna have to wait for the AC to do its job; You can speed up the process in the bedroom by closing the door to the bathroom. Standard rooms are on the tiny side. Opening my clamshell style suitcase on the floor effectively bifurcated the room, meaning I had to clamber across the bed to get from one side of the room to the other. TV has 8 channels, most of which were fuzzy or frozen pictures. All in all, it’s a decent hotel and I wouldn’t hesitate to recommend it to U.S. & European visitors of Freetown. After spending a couple weeks in Sierra Leone, I can see how it might rank as one of the better hotels in-country. But its “excellent” and “superior” ratings are relative to the local competition. Grading on a curve: 4/5

This was a very nice hotel. The staff were friendly and considerate, and they were excellent about coordinating with the Seacoach ferry people to arrange transportation. The room was comfortable, the bed was exactly what I needed after a long trip, and the TV offered ample viewing options, including channels with movies and sports. I also appreciated the gym, which had treadmills, elliptical machines, and a good set of free weights (as well as weight machines, which I didn't use). In all, a great place to stay in Freetown.

The hotel is modern and clean. Home Suites staff are very friendly and professional. They make you feel very welcome. The hotel facilities are also very good. There is an indoor gym and also pool. They also have a bar for evening sit down. I love the place. Myself and family will come back. Anyone coming to Sierra Leone should visit there.

This small hotel was a delightful surprise. Staff were very friendly and helpful. Laundry (same day service) was a bargain (about $2.25 per piece). Rooms were nice size, with good a/c. Large bathrooms and big shower with plenty of hot water. Dinner in the hotel was delicious -- the local entree (roast chicken with spicy red sauce), jollof rice, fried plantains was excellent! The breakfast buffet was quite nice as well, although we never found a bread/pastry item we liked. The pool is very small and you have to go thru either the dining room or the bar to get there and back! And the bar is not inviting at all. One night they refused to give our female friend a 2nd glass of wine?! And one night we found the "no smoking" bar filled with smoke because they had a couple of "locals" who were allowed to sit up front and smoke like chimneys. Overall this was a lovely hotel and we would recommend it to friends.

Clearly the best hotel of the capital. The staff and service far exceed local standards. The rooms are also better than those at the Radison I wouldn't choose any other hotel for my stays in Freetown. I warmly recommend !

The global experience was good and food quality was great. Some sleeping issue was encountered due to rain and huge sound of the metal in top of the building. Cleaning service and staff personnel are very friendly and helpfull.

The staff are very professional, courteous and helpful. They are always willing to go above and beyond to satisfy their customers. Our air conditioner was not working properly when we arrived. The manager ensured that a new one was installed - that’s what I call excellent customer service!