Sure Hotel by Best Western Arras Nord Reviews

Excellent location large car park and really stylish hotel. Will be using as regular as I can.

Clean, friendly staff

Excellent value for money, functional and well decorated rooms.

Excellent structure

Very good hotel and above all a high quality restaurant

I don't imagine people go to this hotel as a tourist as it's not in a touristy area and near a motorway junction. Despite that I had a good experience in the hotel. I arrived just 15 minutes before the restaurant would close but still the staff did not hesitate to welcome me there after my check-in. Also at the reception and bar the staff was very friendly. The room is nothing special and the view is non-existent but it had everything I needed and the bed was comfortable. Also a coffee machine in the room to prepare my morning espresso. There are 4 charging spots in the parking to charge your electric car. All in all, a very good experience.

Very attentive & helpful staff. Extremely good rooms, and a dining experience that far surpassed similar styles of motel

Fairly modern hotel with pleasant & helpful staff. Standard rooms are quite small but properly equipped with excellent WIFI & modern showers. Note if you select 'twin', the beds are very narrow. A bit tricky to find the hotel - SATNAV unhelpful but find the TGV line & try to follow the signs. Trains do thunder past but sound proofing is pretty good & trains stop at night. Restaurant menu quite limited & a bit expensive but very nice quality & presentation. Having travelled from Lyon in a heatwave, it was great to arrive to air conditioning & a cool, clean pool. Overall, a very good stopover and only an hour or so from Calais.

Very modern, clean rooms. Direct access by car. But special mention to the absolutely amazing staff from the reception Martine to the director of the hotel who went above and beyond to assist us in every way possible (we had a car breakdown in France) - we are very grateful.

the hotel has drive up access to rooms which is useful, restaurant has a rather a limited menu, but good food . The worse aspect is trying to access it from the roads around the hotel.! Need to go into the village and follow little signs to the back of the hotel. Overall suited our needs to visit the Somme war graves around the area.

Really nice rooms, clean and modern with direct access to outdoors. You can park your car directly outside your room. Easy access to the motorway, some nice walks in the countryside and small towns nearby. Only found one item of food on the menu that was okay - the burger - the rest got sent back.

Excellent hotel with good facilities. You can easily park your car at the room door! The nearby TGV makes a lot of noise when the windows are open. Good restaurant with excellent dinner and delicious breakfast. Staff very friendly and welcoming. Easily accessible from the highway and close to the center of Arras with its beautiful squares.

Very average experience forcing me to cancel the second night. Factual remarks on the hotel: positive: - rather well located (access) and price in the good average but be careful, close to the railway - room in good condition Negative points: - no possibility of changing the temperature of the heating - hot water more lukewarm than hot - filthy remote control - staff uninterested in the well-being of their customers

For around 15 years I had been coming to stay in this establishment which belonged to an Arrage family. A few years of closure allowed the rebirth of the "Aquarium" by Best Western and the pleasure of having discovered a great team who knows how to as discreet as they are attentive when you need them. The quality of my stays is always as successful. Thanks to the whole team. Ghislain