This is one of the worst hotels we have stayed in and more disappointed that this was promoted through a package holiday company. The air con didn’t work, didn’t go below 23.5 degrees. Allegedly maintenance took a look but nothing changed. Seems other reviews have had the same problem but it’s not being fixed. Very dirty rooms! The shower head was covered in limescale and was not cleaned all week. The shower tray is covered in mould and the sand wasn’t cleaned off the floor. We did, however, get clean towels every day which was good. They say they have had a recent renovation but I’m not sure where. There are paint chips all over the room, fixtures that aren’t up properly, walls not painted the same colour, no beside tables, holes in the curtains (which didn’t close all the way). Our bedroom door didn’t shut properly so you had to slam it. And you can hear everything people from other rooms are taking about, almost like they are in your room! This hotel is surrounded by birds every morning so be prepared to be up early each day. Think they are nesting on the hotel as they sounded like they were actually in the room. Don’t bother parking your car in the hotels car park. It is tiny and you would struggle to get a bigger car in there. The spaces are small, pillars everywhere so you can’t turn and the road down is tiny. Save your money and park for free on the surrounding streets. Reception are incredibly rude and unhelpful. When raising matters to them you are met with a blank expression. Our holiday rep helped us in the end but not all of the matters were resolved. There is only one elevator going to the sky bar which is so slow. We were hoping to get a picture at sunset but some kids who left the elevator had pressed every floor button so it was a really long wait for it to come. We got there just after 9pm because of the elevator and they wouldn’t let us take a picture as it was closed. The opening hours are all over for the sky bar it seems. This review may sound picky but take note of all the bad reviews, they all say the same thing. Pay a little bit extra for something better so you can enjoy your holiday.