Quinta Mirabela - Design Hotel

Had high hopes for this hotel, seeing as it’s a design hotel with good reviews. It has parking right next door which is a bonus, the rooms are very nice but sadly I don’t think the soundproofing is up to scratch as I could hear the people in the next room talking, and the sliding doors in the hallway are loud. Our minibar wasn’t working and although reception said they tried to get hold of maintenance, nothing happened….we had to go and get champagne buckets of ice 😂, thankfully the bar staff were friendly, polite and helpful. Breakfast was ok, nice fruit selection, cooked breakfast adequate, plates are cold and the toaster was broken….you have to stand there and hold it!! Just buy a new toaster!! When we spoke to reception, they didn’t seem to care much and I felt that was a great shame. Nice views across Funchal on the second floor balcony. Again TAKE EARPLUGS!! Not sure why hotels don’t have soft close doors and cupboard doors to be honest as that is one of my bug bears in hotels, which is why you need soundproofing to be efficient.

Our AC wasn't working as it should. It was just too hot in our room. Would be nice to have more times available for our shuttle bus since it's a bit far from city center. First shuttle bus it too late and later at night there is none. Parking is also limited. The staff is just wonderful.

We arrived on Saturday evening and decided to go out to find something to eat. We found that everything was in town, which is a 40 to 50 minute walk down the steep hill. We had a wander around near the hotel and found a local pub open and ate there. The hotel is located on a very steep hill, and getting back was quite a hike. On Sunday, we decided to walk into town and found that most of it was shut. We decided to eat our evening meal at the hotel. The food was good but the restaurant had very little atmosphere. We didn't like the quietness with people whispering and the gentle noise of cutlery on crockery. We didn't eat there again in the evening. The breakfast maybe was more suited to German tastes. Many other guests were German. We had a good look around and the hotel has some lovely areas and facilities. The views over Funchal were superb. Maybe it's good if you just want to stay in the hotel. We hired a car because we really needed to, to get anywhere. A local yellow taxi had charged us €15 for a five minute journey. The hotel car park was close and free to use. The roads up to and around the hotel were quite challenging. There were lots of one-way systems, and we got lost even with a sat nav. The road system at the bottom of the hill was particularly confusing. It's not directly to do with the hotel, but having to endure and cope with that was part of the experience of staying in the area. The hotel staff were friendly and helpful, and the room maid did excellent work every day. In hindsight, we should have booked closer to the town or in a quieter area with user-friendly roads. The hotel was good, but the location ruined the experience for us.

Wonderful views, great staff, comfortable rooms, delicious food, loads of room for relaxing by the pool. What more can you ask for! We loved our stay and looking forward to returning to Quinta Mirabela and Madeira

Third visit to this hotel. Last time was 5 years ago. It is still in my opinion a very good place to stay. Staff were friendly and helpful, excellent food served in the restaurant. Rooms were comfy.

Very nice staff