Fusong Hotels with Airport pickup service

Cheryl was the most wonderful helpful staff , she helped me when Ctrip confused my stay and made a reservation for February instead of January 2021, she gave me a room (10 am）to rest after a long journey , then when the room was ready (2 pm) she called me to change to a bigger nicer room than the one I first booked. Then she patiently helped me to organize my day and gave me ideas. I had another problem , when I went skating I did not return my helmet ( as I was him going to use it the next day and the staff at the ski center said I could keep it ) , according to the hotel regulation you must pay 2000 deposit for them to give you the skiing card . So the next day they wanted 2000 yuan more since in the system I hadn’t returned all the equipments in time , she solved it patiently talking to the person in charge of it and explained that I shouldn’t be requested to pay again if I already paid the day before and I was going skiing today as well. She made of my stay a wonderful stay, solved each and everyone of my troubles ! ! Thank you Cheryl ! Regarding the hotel , the hotel is clean and spacious , the room includes a one entrance ticket to the water park and one entrance ticket to the hot spring and one entrance ticket to the infamous Wanda ski resort! The resort is fabulous ! The breakfast was yummy, ate a lot and the staff at the restaurant is diligent , very warm , and helpful . I would definitely stay here next year!!! I’m so so so happy!

I will not recommend to friends and family to come again! When I needed to take a shower at night, the water suddenly stopped. The whole building was without water. The toilet didn't work well and I couldn't wash myself in the shower. The answer given by the service staff was that the hot spring downstairs released water, resulting in insufficient water pressure on the floor... (Ask a question here. , is the hot spring water not a real hot spring, but hot water added by yourself? If not, why do you need to use the hot water in the guest room?) The waiter said that it would be enough in ten minutes, but after waiting for a full hour, I could not take a shower or go to the toilet, it was too collapsed! The water finally came and it was time to take a shower. The sewers were not working well. Even after taking a shower, the water flooded the mountains... Oh my God, the TV was not working either. It had been a long time since I watched Snowflake TV. I really experienced it in this hotel... Breakfast: The hotel includes four adults and one child. We have two adults and three children. The waiter said that we must charge an additional 28 yuan breakfast coupon for one of our children. I was really speechless and said that it was a coupon for the four of us (I just want to know if we want to calculate it, then we Should two large and three primary schools refund the children first and then replenish the coupons?) 4 large and 1 small hot springs: I felt the smell was bad when I walked to the door, so I didn’t try the hot springs.

The overall stay was good. If you go up the west slope, this is the best place to stay. It is close to the distribution center and can be reached within walking distance. Various room types are available to suit various family types. The temperature inside the house is very warm in winter, which is very friendly to me who is afraid of cold and is my first time in the north. The waiters here are very friendly and can basically satisfy any needs. There are also tickets that can be booked on behalf of others at a much cheaper price than the retail price. The restaurant's lunch and dinner can be reserved in advance and are delicious and filling. I also like the European style appearance of the squirrel nest, which goes very well with the snowy scenery. It's just that the interior decoration is slightly inferior and needs to be improved. Finally, I would like to add a few shortcomings that I hope to strengthen: After eating 4 breakfasts, I found that the dishes were too similar and needed to be improved. In addition, the WiFi signal in the bedroom is too weak and the bedside socket is too loose (the living room does not have these problems). Another problem is that the toilet does not have a lock, which is a bit uncomfortable. Finally, it is more important to clear the snow on the ground more diligently, otherwise it will turn into ice and slip easily, making it unsafe for young and old people to walk. above.

I have been here many times. This time, I would like to thank Xue Yushuang at the front desk for her enthusiastic service. She solved my problems in time. This time I chose May Day and traveled off-peak. Jinhua Hotel is as good as always, suitable for the whole family, especially children. Outdoor lawns, slides, and indoor playground facilities are all available.

we are a foreign family travels for 2 days in this hotel. this is very nice hotel with Lucia’s great & kind service for us. we really appreciate this hotel’s living condition and would love to live in here next time when we come to travel again. 我们是一家外籍家庭，2天度假期间在本酒店入住。酒店前台Lucia为我们提供了优质友好的服务，我们非常喜欢这家酒店的住宿。下次来旅行时，我们仍倾向于选择这家酒店入住。

The Pullman resort is located 15 min car drive from the airport and 15mim from the Wanda resort, where the ski station is located. The resort is very big with many amenities. The rooms are big, clean and warm. Things I specially liked: - Breakfast buffet. Everything was really good and were many options, both chinese and western food. One of the best that I had in China. - Swimming pool. There is a big swimming pool and a small one for children. The water is warm and all the amenities clean, like new. Remember to bring your own cap. - There is also a place to play pool and games in the second floor. - I was very satisfied with the service of the whole staff. From the receptionists to the people in the buffet. They also helped us calling the taxi to go to the ski slopes. They also helped is dropping us off at the airport. We even had an amazing Korean barbecue dinner at 10:00pm. I would say that this is a foreigner friendly place. And without any doubt would recommend staying in this resort.

Quite a nice hotel! As a senior travel enthusiast, his hotel is very cost-effective, especially for those who like to soak in hot springs. Needless to say, outdoor hot springs, you can soak in the hot springs while watching the snow scene, which is very refreshing! The indoor hot spring is not like a large pool in other places where you can see everything at a glance. In addition to the large pool and the children's area, the other small pools are designed to be quite hidden, so you don't feel disturbed, which is really good! The breakfast is very rich and the waiters are very friendly. The hotel's own restaurant is quite satisfactory. I had three meals in three days. The price is similar to that outside and the taste is good. I recommend it to my friends.

I can only warmly recommend the hotel. The ski slope starts in front of the door. The ski tickets and your equipment can be taken over at the hotel. The service was nice, friendly and professional. I especially want to thank Yue Yuan, who was always helpful to us. She speaks very good English and made our stay particularly pleasant!! Thank you so much!

This time I had a great experience staying at Wanda Momoland. In addition to some of the hotel's facilities and environment, the most important thing is that the manager Xia who received me really provided 100% service. He always provided full butler service from the time of check-in at the front desk, especially for people like us. People who come from a particularly far away place like Guangzhou are not familiar with many processes, and their rights and interests need to be understood. They were all very patient and responded promptly and considerately. When I was told that I might still be at the ski resort if I checked out before 12 o'clock the next day, and when I needed to change clothes and go to the toilet when I came back, they took the initiative to help us delay our checkout. I have stayed in so many hotels, big and small. The second time is the most comfortable. Due to time constraints, I only stayed for one night. I will choose to stay here next time I come here. Skiing, hot springs, and fun are all available, and every staff member is very nice! Special mention for Manager Xia! ! ! ! Add chicken legs and increase wages! ! !

It was my first time to come to Northeast China, my first time to Luneng Resort, my first time to stay at Swissotel, and the overall experience was great! Especially the service of the hotel staff, who are on call 24 hours a day and can pick you up wherever you want to go in the resort. Every reception is very warm, polite and very considerate! In particular, the staff who received us, Li Lijiao and Liu Chang, were very proactive in helping us solve our problems. Come back next time if you have a chance!