"From the moment I checked in, Qiqi's service was incredibly attentive, and the check-in process was smooth and efficient – very thoughtful! The hygiene was also impeccable; every corner of the room was spotless, which put me completely at ease. The breakfast had a good variety, though the taste could be improved a bit! Overall, I'm satisfied."

"The service was excellent; any issues were promptly addressed. I'm not sure if it was intentional or a coincidence, but my room number was my birthday! The window faced the ski resort, offering a wide and fantastic view."

"The room was comfortable and clean, and the breakfast was good. The hotel's location is excellent, very close to the cable car and toboggan, and convenient for dining. The service was top-notch, and they provided plenty of bottled water in the room. Manager Qixi's concierge service was fantastic; he responded quickly to any issues. Check-in and check-out were smooth. The complimentary perks were also a lot of fun."

"This was my second stay at a Wanda property. Because hotel prices were much higher than usual at Wanda during Chinese New Year, I opted for the Sheraton instead, even though two nights still cost nearly 7,000 RMB. But to my surprise, I was disappointed in every aspect… Firstly, on February 16th, as soon as I entered the lobby, I saw guests arguing with hotel staff. I wasn't sure about the specific reason, but I already had a bad feeling. Secondly, February 16th was Chinese New Year's Eve. My family of three was watching the Spring Festival Gala in the room, and when we tried to pull down the shower curtain, it was broken. After reporting it, we found that even when the curtain was down, it was still see-through… I nearly fainted! This might be okay for couples, but if you're traveling with friends or family with kids, wouldn't that be incredibly awkward? Then, when we were ready to sleep that night, we discovered an issue with the toilet – there was a constant dripping sound, which was driving me crazy. It was Chinese New Year and the middle of the night, so I decided to deal with it the next day. I communicated with the hotel concierge in the morning but never heard back about a resolution. After breakfast, I had to speak to the front desk myself to get a room change… It was a huge hassle, moving from one end of the hotel to the other (a very long walk, dragging suitcases for 10 minutes, and taking two different elevators). The most ridiculous part was that this concierge, after we checked in, enthusiastically recommended various paid activities to us, and we even booked some through him… Ha! During Chinese New Year, I didn't want to ruin our trip or make things difficult for the staff who were still working. So, I tried to keep my negative emotions to myself. However, an old, established hotel, even if it's been open for a long time, isn't excused from all problems. Proper equipment maintenance and staff quality training are just basic operational necessities, aren't they? If they only think about making money from customers' pockets without any sincerity, how far can they really go?"

"I felt right at home; the front desk staff were very welcoming and attentive."

"Aside from the room being a bit dated, everything else – the service and facilities – was top-notch! The butler was especially great... always there to help with anything we needed."

"Good location of this hotel. Walking distance to the Changbaishan West Scenic Area ticket checking point and very near to where shuttle buses stop and the large supermarket. Everything was clean and in working condition. Friendly staff. The breakfast was hearty and delicious (we could choose between noodles or wonton). And last but not least - good coffee!"

"The hotel is newly opened, very clean and well decorated. The room we stayed in seemed to have no one. The front desk upgraded the superior bed room."

"The hotel stay included a wide array of entertainment options, which was fantastic. I particularly loved the Harry Potter-themed design in the lobby. The hotel breakfast was also quite good. I'd especially like to thank Manager Wang for their impressive and meticulous service. My trip to Changbai Mountain left me wanting more, and I'm already looking forward to my next journey."