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Posted on Jan 31, 2025
Guest User
The hotel is just inside the gate of Changbai Mountain as shown in the picture
The only reason I chose this hotel is that they can help me book tickets and it is close to the entrance of Changbai Mountain (but I didn't expect it to be so close, probably less than 100 meters, it feels like I can see this pointed ticket gate after walking two steps)
It is indeed a bit inconvenient to go out to other attractions, but we are mainly here to go to Tianchi so it's okay.
The room environment is better than I expected, quite clean, and similar to the style of Beipo Lanjing
And the front desk service is very enthusiastic, especially a sister with round eyes who really tries to meet our needs as much as possible. We didn't bring a hot pack and couldn't find the store, and she also helped us find a colleague.
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Price per night from:RUB 3,857
Posted on Aug 10, 2025
M44301****
Facilities: The room didn't come with a comb, shower gel, shampoo, and other toiletries.
Cleanliness: There were still uncleaned fingerprints on the table, and the bathroom wasn't separated into wet and dry areas. The shower floor was very slippery, and there was even packaging left by a previous guest that suddenly washed out from under the anti-slip mat while I was showering. When I was looking for my bracelet in the morning, I also noticed a thick layer of dust under the bed.
Environment: The location is great, making it convenient to go to a nearby town for meals. The resort environment is also fantastic.
Service: The front desk staff (a young man) was very responsive to all requests and even recommended going to the nearby town for more affordable dining options, as eating at the resort is quite expensive.
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Price per night from:RUB 2,598
Posted on Jul 23, 2026|Superior 2-bed Room
Guest UserAfter visiting Changbai Mountain, we stayed at the Holiday Inn Express for the second night. It's always my kids' first choice! They loved the hotel's family package activities, especially the Kangnahan hot springs. They had a blast playing in both the indoor and outdoor pools. I also want to give a special shout-out to the lovely ladies at the restaurant. My child couldn't make it to breakfast, and they were so thoughtful, helping me pack some noodles and eggs for them. A big thank you also goes to the hotel butler, Shi Liwen, for these past two days. He handled our check-in quickly, explained all the benefits thoroughly, answered all our questions, and always had a smile. The hotel rooms are clean and tidy, and parking is super convenient with a garage available. We'll definitely choose to stay here again!
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Price per night from:RUB 7,231
Posted on Jul 12, 2026
PBS162012
⭐⭐⭐⭐⭐
Our family had a truly wonderful stay, and this first review is dedicated to expressing our sincere appreciation to the amazing hotel team. Every staff member we met was warm, professional, and genuinely caring, making our stay a memorable five-star experience.
First of all, our heartfelt thanks go to 车队任师傅 for picking us up from the railway station. As it was our first visit here, his warm welcome immediately gave us a wonderful first impression of the hotel. Throughout our stay, all of our transportation arrangements were handled by 车队任师傅, who was always punctual, professional, friendly, and incredibly helpful.
We would also like to thank 宫程经理 for arranging our transportation so efficiently, ensuring a smooth check-in process, and even offering us a complimentary room upgrade without even asking. It was a thoughtful surprise that we truly appreciated.
A very special thank you goes to 陈雪姣经理 and the entire front office team for their kindness, professionalism, and thoughtful care towards our family throughout our stay. Every interaction reflected genuine five-star hospitality. Thank you once again, 陈雪姣经理. It is clear that this resort truly understands how to deliver an exceptional experience that exceeds guests' expectations, and your leadership is reflected throughout the team.
Our sincere appreciation also goes to the restaurant team, especially 夏经理 and her colleagues. From our very first breakfast to every dining experience afterwards, the service was consistently excellent. 夏经理 showed exceptional kindness and care, especially towards our little one, making every meal a pleasant and memorable experience.
One of the biggest reasons we decided to extend our stay was 亲子教练甜甜姐姐. This was truly an extra bonus that set this resort apart from the other five-star resorts in the area. Her passion, patience, creativity, and dedication to the children's activities created unforgettable memories for our family, and our little one enjoyed every single moment.
Last but certainly not least, our sincere thanks go to 摄影老师大白 for professionally capturing the precious memories of our little one. These beautiful moments will always remind us of our wonderful family holiday here.
This review is only a general overview to express our gratitude to everyone we met during our stay. We will be sharing more detailed reviews about the wonderful facilities, activities, and overall experience in the coming days.
Thank you once again to the entire hotel team for your outstanding hospitality. You truly deserve this five-star review, and we sincerely look forward to visiting again in the future.
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Price per night from:RUB 5,315
Posted on Sep 21, 2025
Anonymous UserThe hotel has a grand exterior, but the location is a bit out of the way and the surrounding area is deserted. Many of the hot spring pools were closed, and the service was a mess. I stayed for two nights, and when I came back on the second day, I found that the room hadn't been cleaned, the trash hadn't been taken out, and the water hadn't been brought in... This is the first time I've encountered this situation in a high-end hotel! The hotel restaurant is quite good, and the set meals are quite affordable.
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Price per night from:RUB 4,162