GGuest UserFirst off, a big shoutout to Butler Xiao Chen. I saw so many positive reviews mentioning a Butler Xiao Chen before I even arrived, and sure enough, he was the one taking care of me – I was thrilled!.
Maybe it was the off-peak season and fewer guests, but my room got upgraded, and it was indeed quite spacious.
However, it feels like the decor is quite old, as there were several stubborn stains on the floor that just wouldn't come off.
As for breakfast, perhaps because it was off-peak, it seemed to be served in what might be the executive lounge. The restaurant was small, and the breakfast selection was pretty limited. Only three types of fruit were available, and there wasn't much to eat – basically, standard fast-food quality. But on my second day, there was a cinnamon bun that was genuinely good, which gave it a slight hint of a star-rated hotel.
The restaurant staff were also quite good with their service, especially the auntie making the grilled cold noodles. Not only did she make them to order, but she also told me that the previous one had gotten cold and made me a fresh, hot one. This added a touch of warmth to what was otherwise a rather disappointing breakfast.
Regarding the hotel's welcome fruit, it was literally bananas, apples, and big pears, which instantly took me back to kindergarten. The bananas looked good, but the apples were really sad-looking. They were all large, but their quality was such that I probably wouldn't even pick them out at a market.
Finally, the room amenities. The slippers weren't very comfortable. In my recent hotel stays, the slippers at Aranya were much better.
I visited the Westin in Zhoushan a few years ago, and honestly, these two hotels are quite different. But then again, the price difference reflects that.
All the staff were excellent.
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