Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 16, 2026
Anonymous UserBeyond expectations.
The front desk staff were incredibly welcoming, proactively arranging pickup and providing thorough explanations and information during the journey – truly professional and attentive. Upon arrival, they helped with luggage and took it to the room. A small detail that really stood out was that the young man waited for me to close my door before he turned to leave after saying goodbye – very professional indeed!
The pool is bright with high ceilings, and the 25-meter length made for a very pleasant swim. The changing rooms were also well-equipped.
Hotel facilities and the room were excellent, quiet and clean. I particularly enjoyed the floor-to-ceiling windows and the unobstructed bathroom. The lobby has the standard resort hotel style and facilities, with a hint of Nordic wood design. There are sika deer in the courtyard that you can pet, which is great for kids.
Breakfast offered a wide variety of fresh ingredients. For those who enjoy sleeping in, brunch is the most enjoyable part of the day.
The hotel is surrounded by forest, truly living up to its reputation as a natural oxygen bar. The natural breeze from the room's AC was also refreshingly cool – a perfect place to escape the heat and find peace. Next time, I'll definitely choose Pullman Changbaishan again with my family to experience a slower pace of life, distinct from Shenyang.
Show more
Price per night from:RUB 9,075
Posted on Jul 8, 2026|Guestroom (King Bed)
Guest User
Room: We booked a double room, and the front desk manager kindly upgraded us to a mountain view room for free. Opening the balcony door, we had a fantastic view of the Wanda resort amusement park. We were a group of three adults and one child, and they even provided an extra bed and breakfast free of charge. This grand hotel truly lives up to its reputation; the service is outstanding.
Facilities: The hotel's decor is very stylish, with a Nordic design. The soundproofing is excellent too. I usually have trouble sleeping, but here I slept soundly all night, which I really appreciated.
Environment: Visiting in summer, with the green grass and trees, being surrounded by nature was very refreshing.
Transportation: The hotel offers complimentary shuttle services to and from the airport, high-speed rail station, and Tianchi Scenic Area, making getting around incredibly convenient.
Dining: The hotel has direct access to a commercial street from its B1 level, which is very handy. The hotel's breakfast buffet was decent. During our stay, we also tried the ginseng chicken soup set meal at the hotel's Chinese restaurant; the portions were generous, the ingredients fresh, and the ambiance was good.
Looking forward to visiting Changbai Mountain again in winter and will definitely stay at Hyatt Hotel!
Show more
Price per night from:RUB 16,178
Posted on Dec 18, 2025
_WeChat221603****
The shuttle service was incredibly convenient! They picked us up from the airport, took us to the rafting area, then to the West Scenic Area, and then picked us up again! The service was truly 100%! We'll definitely come back again! My personal assistant, number 8005, was also very attentive; any problems I encountered were resolved immediately! Thumbs up!
Show more
Price per night from:RUB 5,771
Posted on Oct 2, 2023
Guest User
The front desk was very enthusiastic, arrived at five o'clock in the morning to help check in, the hot spring was very comfortable, the sweat was very good, the environment was clean and tidy
Show more