Hot Spring Hotels in Fusong

This summer vacation to Changbai Mountain was a blast for our group of six! The hotel's location is excellent, and the natural surroundings are superb. Concierge Xiao Chen provided fantastic service; she was warm and polite. Whether it was helping with luggage, offering travel advice, or assisting with small daily needs, she handled everything perfectly and with great efficiency. Her service was patient and professional throughout our stay, making our visit incredibly convenient. We're very satisfied and highly recommend it.

I rarely write reviews, but I feel this is worth mentioning. Regarding cleanliness, it really didn't meet the standards of a hotel that opened 25 years ago. There was a lot of dust and debris on the floor. I requested a room change, and while the new room still had some issues, it was much better. The most frustrating thing was that at 7 AM the next morning, the hotel actually allowed a wedding party to set off fireworks and firecrackers right outside the entrance, and no one from the hotel stopped them. Also, there's a clear lack of staff; one attendant was covering several floors, and the front desk inaccurately recorded requests – I asked for bath towels and got bathrobes instead. Overall, the only positive was that the hot springs weren't crowded. Other than that, it felt like a neglected place during the off-season. I do not recommend it.