Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 12, 2026|Starry Detached Villa | Dyson Hairdryer + Marshall Sound System + Ormonde Jayne Amenities
Guest UserThis is a heartwarming guesthouse with a sophisticated style and thoughtful details. The rooms are clean and tidy, and the staff are attentive and considerate. The rooms offer stunning snow views right outside the window. The breakfast is nutritious and includes a soup. There are many farmhouses nearby for dinner, offering better value and more choices than eating inside Wanda Plaza! The guesthouse includes a jungle trek and snowmobile activities, one for each day, which the kids loved. The jungle trek was especially special, with only four or five people and two guides leading and protecting them – a forest hiking experience unlike any other, it felt like childhood. This place is perfect for playing in the snow, enjoying the snow, and taking the kids on a vacation. I usually don't write reviews, but this experience was just so wonderful that I'm definitely coming back next year! 🥳
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Price per night from:€133
Posted on Aug 2, 2026|Family Room
RX-179[G] EX
The whole season has been a very reassuring place during the journey. This hotel is no exception. The staff is friendly, the hotel facilities are perfect, the environment is elegant, the breakfast is rich and delicious, the parking lot is large, very close to Changbai Mountain West Station, and the surrounding dining and other supporting facilities are also very rich, praise!
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Price per night from:€42
Posted on Aug 3, 2026|Selected Queen Room
Taoyuanjiangwei
Five-star praise! This orange is in a good location, not far from the Changbai Mountain West Slope Distribution Center, and all kinds of restaurants downstairs are complete. The room is clean and tidy, the smart facilities in the whole house are convenient to use, and the beds are warm and comfortable. The hotel provides a rich breakfast, a self-service laundry room with a dryer, and free self-driving parking. The front desk staff is warm and caring, will share the suggestions for scenic spots, the price is very high, it is very suitable to come to Xipo to play.
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Price per night from:€29
Posted on Aug 4, 2026|Superior Double Bed Room (Zero-Pressure Mattress & Smart Features)
Guest User
We booked this hotel last minute during our trip, and it turned out to be incredibly satisfying! Even the slippers were non-slip, which, compared to the other hotels we stayed at, shows how much attention to detail this place has. The front desk staff also recommended a local BBQ place that was super nice. The kids were happy, and the adults were very pleased. Everyone should definitely go for this hotel! Thumbs up!
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Price per night from:€19
Posted on Feb 10, 2026|Deluxe 2-bed Room
BobodaxiaojiejieOur first stop in Changbai Mountain was the newly opened hotel on the West Slope. They offered a complimentary airport pick-up service, which was super convenient as we didn't have to drag our luggage around looking for the hotel. The hotel itself is in a fairly lively area, probably the tallest building in town. The West Slope scenic area was closed, so we spent the afternoon enjoying activities at the forest park not far from the hotel, which was great since they provided shuttle service. Dining and shopping nearby were very convenient; there were restaurants all along the street and a local specialty shop across the road. The hotel breakfast was just okay, but I didn't have high expectations anyway. Ordering takeout was also easy, and a robot would deliver it right to our room.
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Price per night from:€40
Posted on Aug 15, 2024
kaehn
The service is very good, the hotel environment is beautiful, the animals are very docile, the room is rich in drinks, and the sunset is very Nice while taking a bath; breakfast is a set meal system, although it is a pre-made dish but the variety is rich, it can be improved to use on demand to avoid waste. The downside is that the surrounding facilities are seriously insufficient and the dining is inconvenient; The so-called waste industrial style of hotel decoration is explained well, but I personally feel that because the occupancy rate is not high, the funds are not in place, I obviously see the unrenovated part. To add, the quality of decoration hardware, drinks, toiletries and other quality is still OK.
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Price per night from:€349
Posted on Aug 25, 2026|1 King Bed, Courtyard View, Villa Area
XiangergongziChangbai Mountain family trip with kids.
They were very generous and upgraded us to a suite, but we didn't get the room until 4 PM. The staff were all quite enthusiastic, but the concierge service was disjointed – lots of staff but disorganized, and they almost missed delivering one of our bags if we hadn't reminded them.
There are dogs you can arrange to meet, and they are all very cute. They also gave us Wanda benefits, and the mountain coaster was a lot of fun, though we had to wait an hour in line and there were no restrooms at the top.
The hotel has two hot spring pools, both very comfortable.
The downside was the breakfast, which was really subpar and didn't meet Park Hyatt standards. It was a mix of à la carte and buffet. Two of the stir-fried dishes were the same for both days, and all the noodle dishes were bland. By 9 AM, some items on the à la carte menu were already gone. In summary, it was rather basic and not very tasty.
Room amenities were also a downgrade. The slippers were rough and thin-soled, uncomfortable to wear. When I asked, they said these were the only kind they had.
During turn-down service, they left a half-empty bottle of water by the bed that we hadn't finished. Very economical of them.
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Price per night from:€148
Posted on Aug 11, 2026|Deluxe Queen Room
AifeierzangTrusting an established brand, I chose The Westin, but was utterly disappointed after checking in.
The front desk staff and hotel butlers were all very warm and attentive. The parking garage attendant was also excellent and very considerate, especially when the garage was full.
While I had anticipated the hotel facilities would be dated, given it's been open for many years, my actual stay was a huge letdown. I really hope the hotel management seriously considers renovating the property.
Firstly, the room number design and signage on the same floor are confusing. I stayed in 33xx, but there were also 32xx rooms on the 3rd floor. When looking for my room, it was easy to assume and I ended up taking many unnecessary detours.
Secondly, not only was screen mirroring unavailable, but the hotel's cable TV signal displayed noticeable static. I even wondered if the TVs hadn't been replaced since the hotel opened. Screen mirroring is now a basic feature in most hotels.
The bathroom had a very strong and distinct urine odor. After reporting it, staff cleaned it and it improved somewhat.
Cleanliness was an issue: I found spiders 🕷 in two different spots. Many surfaces were old, moldy, and blackened, which looked very unappealing.
The housekeeping staff needs further training. Shoes left in the room were not neatly arranged, some were even askew, and the advertising flyer by the bed was just haphazardly placed.
The toilet paper was far too thin.
Is it normal for the shower gel to produce no lather when used?
There were food residues, similar to rice grains, on the back of the information sheet on the desk. Clearly, the previous guest had left it dirty and it hadn't been cleaned.
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Price per night from:€101
Posted on Aug 20, 2026|Guestroom (King Bed)
Nutty.Q
Facilities: The facilities are very comprehensive, with the overall decor featuring wood and stone. Although I read some reviews before coming that mentioned it being dimly lit inside, I personally feel it perfectly matches the primitive ecological style of Changbai Mountain and I really like it. When you're on vacation, you want to find this kind of raw, natural feeling.
Cleanliness: The hygiene conditions are excellent overall, very clean.
Environment: The environment is a major highlight. The hotel offers many complimentary benefits, and the entire resort is well-managed. All staff members for the activities wear unified uniforms, and from the airport shuttle bus to the hotel, they are very responsive and enthusiastic, truly showcasing the hospitality of Northeasterners.
Breakfast: Very rich, with both Chinese and Western options. Especially for those who enjoy Western food, they even have overnight oats and Eggs Benedict, which shows great thoughtfulness.
Overall, I'm very satisfied with choosing this hotel for my family vacation with the kids. The location is also very convenient, with a direct exit to the commercial street from the back. The airport transfers, recreational activities, and even the concierge helping to arrange rafting and transfers to the West Slope all justify the price. I'd love to come back for skiing if I have the chance.
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Price per night from:€114
Posted on Jul 13, 2026|Leisure Enjoyment Family Room
loveyjyI visited the western side of Mt. Baekdu for sightseeing.
Although we couldn't see Mt. Baekdu due to the rain and are returning, the accommodation is located about a 5-minute walk from the Mt. Baekdu gathering center. It is incredibly close. There are also many Korean restaurants in the plaza, so you can easily walk out and have a meal. Since check-out is at 2 PM, it is nice to be able to leave our luggage comfortably before heading up the mountain. Although it is an older hotel, it has a swimming pool, sauna, and open-air bath, as well as a convenience store on the first floor. The location is excellent.
We urgently needed a car for a long distance, so we contacted the hotel, and I was grateful that they introduced us to a vehicle.
I will come back to challenge Mt. Baekdu again next time.
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Price per night from:€45