Fusong Hotels with Wifi

"We brought our child to Tianchi and thought it would be nice for them to soak in the hot springs after coming down from the mountain. That turned out to be a great idea! We had a fantastic time at the hot spring hotel that day and spent most of the next day exploring the resort. There are so many activities, and it's a one-stop shop for food, accommodation, and entertainment, all in a beautiful setting. We originally planned to spend the whole day enjoying the activities, but we had to leave the water park quickly because the water was too cold. My only suggestion is that since this place caters to families with seniors and children, the water temperature is too low. The kids' play area was only 19 degrees Celsius, and the wave pool was just over 20 degrees. Many families went in without realizing how cold it was and came out shortly after, with their children's lips turning purple and shivering from the cold. I really hope the water temperature can be adjusted, made a bit warmer. Also, towels should be provided upon exiting the pool, not just after showering. I told a staff member my child was shivering and asked if we could get a towel, especially since it was windy outside, and only then did they say yes. I don't mean anything by it, but this is one area where they could learn from other hot spring hotels. The Holiday Inn Express where we stayed was quite good, with a rich breakfast and very friendly and enthusiastic front desk service. However, the staff at the entrance seemed more helpful to tour groups. For those of us who drove ourselves, they weren't as attentive. Maybe they figured we wouldn't be returning. I was alone with my child, carrying two pieces of luggage, and no one at the entrance offered to help. But when a tour group came out, they immediately helped them with their luggage onto their bus… I don't even want to comment on that…"

"First time staying at a Home Inn, and it's super close to the Changbai Mountain ticket office – just a few minutes' walk. That was really convenient when we were tired after a day of hiking and could rest right away. The front desk staff were professional and friendly from check-in to check-out, and they even recommended some great local restaurants. The room was very clean, and there's fresh ground coffee in the lobby. The breakfast had everything you'd expect. Overall, a very good stay."

"Our family came to Changbai Mountain to escape the summer heat during the summer vacation and stayed in a two-bedroom suite at Jinhua. The layout is very well-designed, with a separate living room and bedrooms. The resort has complete facilities for dining, entertainment, and shopping. Unfortunately, it rained continuously during our stay, so we couldn't use some of the facilities. A special shout-out to our butler, Haha, who was incredibly attentive! Any issues we had were communicated and resolved promptly, and they kept us updated on the status of activities within the resort. Communication was effective throughout, messages were replied to very quickly, and they even kindly reminded us about precautions for traveling in the mountains during the rain. The bedding in the room was dry and comfortable, and all facilities were well-maintained."

"Before I list all the issues encountered during this trip, I'd like to commend the following staff members (whose full names I unfortunately don't know): Butler Xiao Song, Duty Manager Xiao Gao on August 6th, and Duty Manager Xiao Wang on August 7th. I was satisfied with their service attitude and efficiency; my dissatisfaction lies with the hotel's management and some other personnel. Below, I will truthfully recount my experience: 1. **Check-in on August 5th**: We checked into the hotel before 3 PM. Out of three rooms, only one twin room was ready. We went for dinner and returned around 4:30 PM, only to be told another room was still not ready! After urging, it was cleaned within 20 minutes, allowing everyone to finally check in. 2. **Incident on August 6th**: After returning from an outing, my wife slipped and slightly twisted her ankle in the room. The reason was a large amount of water on the floor (photos will be attached), clearly left after cleaning and not dried promptly. Upon immediate complaint, the duty manager arranged an upgrade to a suite (a serious issue, but the solution was acceptable). 3. **The Most Serious Issue**: Around 8 PM on the evening of the 6th, the air conditioning in the suite felt ineffective. Maintenance was called, and we were told the AC was fine, just that the room was large and it would cool down eventually. By 10:30 PM, it was still ineffective. When we requested another check, we were informed that the AC in this room (3052) was indeed faulty! It couldn't be repaired that day! Given how late it was, I only asked the duty manager to quickly arrange another problem-free room so we could rest, and I didn't pursue further complaints. Since I don't know the name of this maintenance worker, I can't name him, but his behavior was appalling! The hotel should bear full responsibility for this. I'd also like to state that I am a Marriott Platinum Elite member and usually enjoy staying at Marriott brand hotels. However, due to the points mentioned above, my experience this stay was extremely poor! This is not the service standard or staff quality expected from a five-star hotel! For all these issues, I reserve the right to continue complaining and seek compensation. I urge both Trip.com and Marriott Group to take these issues seriously and provide timely feedback!"

"The location is central, but using the back entrance makes everything easily accessible, and it's not right on the food street, so it feels very quiet. Taking the back exit near the lollipops in the hotel lobby, and then the path in front of the big lawn, is even closer and more convenient. The overall service was excellent; every guest gets a hotel assistant. Our assistant, 7-Up, sent messages beforehand with reminders, weather forecasts, and patiently answered all our questions. We booked a deluxe twin room and got one with a mountain view. From the room, you could see the lawn, cable car, etc., offering great views. Food: Breakfast was a standard hotel buffet. The dinner buffet had grilled skewers, hot pots, and other decent options. Resort-wide benefits: They included access to the slide, cable car, water park, hot springs, and more. Everything was great, except for the long wait times for the slide. The hotel facilities are quite old, but they are clean, which is a plus. Overall, it was a good experience."

"This hotel was an excellent choice for my trip, exceeding my expectations overall. The common areas were grand and spotless, and the room was spacious with plenty of natural light. The hot water, internet, and air conditioning all worked perfectly, and the facilities were comprehensive. The service was thoughtful and attentive, making my stay very comfortable and worry-free. The scenery is beautiful, and I'll definitely be back!"

"A perfect score! Huazhu Shenxue Nuanju boasts a convenient location and an elegant, quiet environment. The rooms are spacious and bright, with comfortable bedding and complete amenities. The service is attentive and warm, always ready to assist, making for a fantastic experience. Staying here on a snowy day is especially therapeutic, and the price is incredibly reasonable. I'll definitely stay here again next time!"

"這次入住山居·雲舍中古南洋風民宿體驗太驚喜！民宿距離長白山西坡集散中心500米，出行很方便。整體氛圍感拉滿，庭院景緻雅緻，處處都是打卡點位，花草點綴，隨手拍照都很出片。房間空間寬敞通透，軟裝精緻考究，衞生做得十分到位。 周邊地道東北餐飲齊全，停車便利，還可以順道遊玩天沐温泉，森林公園，領略山野風光。閑暇坐在院中看書，店家服務熱情實在，貼心周到，不管是登天池還是周邊遊玩都能給到實用建議，來長白山旅行，這裡是非常值得選擇的落腳地。"

"This hotel is located at the very end of the Changbai Mountain Wanda Resort. The room size is standard, but the bathroom isn't particularly spacious. The king-sized bed is huge, perfect for families traveling with children. Check-in and daily services were very good, and our questions were answered promptly. The pancakes for breakfast were delicious. Getting around the resort requires taking the resort's small train, which runs every hour on the hour and half-hour, which is very convenient. It's also easy to get a taxi outside the resort, as there are many available. The hotel benefits included complimentary access to the water park and hot springs, among other things."

"The hotel is located in Wanda Resort, and it's pretty much door-to-door with Yuhua, HIE, and Momoland hotels. The facilities inside the hotel are a bit old, especially the bathroom, where the floor creaks when you walk on it, leading to very poor soundproofing. The hotel service is excellent, especially Manager Wang, who was responsive to all our questions and promptly helped solve various issues – highly recommend! The complimentary activities included with the booking were all great, like the hot springs, boat ride, and cable car. On August 15th, the resort wasn't very crowded, so there were hardly any queues for anything, making for a fantastic experience."