Swissôtel Hotels & Resorts provides guests with the opportunity to stay in the heart of top locations worldwide, where they confidently explore the very greatest each destination has to offer. The brand remains true to its roots, successfully combining genuine Swiss hospitality with intelligent design and local flair. Life is a journey. Live it well. Located at the foot of Changbai Mountain, Swissôtel Resort Changbaishan frames panoramic views of the mountains and surrounding forest. Close to Neyin ancient city, Jinjiang wooden village and other scenic spots, the hotel is located in the east of the Changbai Mountain, overlooking the Changbai Forest and the majestic snow-capped mountains. It is an ideal place for family travel, couple vacation, group reunion and so on. The air is always fresh and refreshing.Go from the slopes to the sublime with inviting rooms, wooden villas, meeting spaces and dining that combine style with Swiss Vitality. Here you can enjoy the perfect holiday. The villa, it is a tenon structure building made of original ecological camphor pine, is a wonderful blend of natural Swiss style with virgin forest, the interior layout is warm and comfortable. The whole resort reflects the natural feelings of Changbai Mountain. The room is equipped with Slumberland mattress, Delonghi coffee machine, air conditioning and floor heating. Whether it’s summer or winter, you will feel the comfort during all the stay. Hotel features two distinctive restaurants and one bar. The Quarter is the signature restaurant of hotel, emphasis on showcasing global cuisines with fresh and seasonal ingredients, serving an array of snacks. Italian restaurant chef presents authentic Italian flavor by professional skills. There are several function rooms, Fitness Center, Kid’s Club, Deer Garden and other facilities. Hotel provides multiple comfortable choices for guests with its superior ecological environment, excellent service and diversified design style.
"This was my first time visiting Harbin, and although I had read many reviews saying this resort was beautiful, I was still worried about transportation. I emailed the hotel in advance, and Coco kindly replied and even contacted me on WeChat to explain how to get there. She also arranged a private transfer from the railway station — such wonderful service!
We were on our honeymoon, and Coco surprised us by upgrading our room to a very spacious suite. It was absolutely lovely, and I truly appreciated the thoughtful gesture. I loved it so much!
When we arrived, Coco continued to help us with everything. She arranged transportation for our activities such as snowmobile, horse ridge, and feeding elk. Everything went smoothly and exceeded my expectations.
Since we were using an eSIM and didn’t have a Chinese phone number, Coco even helped register and generate the QR code we needed for visiting the hot springs at Club Med, feeding the deer, skiing, and driving the UTV. The service was truly outstanding.
The resort itself is perfect for a relaxing holiday. There is a Burger King, a small town area with restaurants and convenience stores, and many beautiful photo spots. The breakfast restaurant is lovely, with a wide variety of food. All the staff were attentive and very friendly.
I was genuinely impressed and absolutely loved my stay here. Highly recommended!"